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Troubleshooting
Problem
Leaks water.
Has odours.
No bubbles are seen
(Bubbleshot models
only).
Can I open the Add
Door at any time?
If a problem persists, contact a local Samsung service centre.
48 English
WW10K6410QX_DC68-03676L-02_EN.indd 48
•
Make sure the door is properly closed.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•
Avoid overloading.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Clean the door seal (diaphragm).
•
Dry the washing machine interior after a cycle has finished.
•
Overloading may screen bubbles.
Severely contaminated laundry may not generate bubbles.
•
•
The Add Door can be opened only when the
appears. However, it does not open in the following cases:
- When the boiling or drying process is running and the
internal temperature becomes high.
- If you set the Child Lock for safety reasons.
- When the drum wash or drum drying cycle is running that
does not involve additional laundry.
Action
indicator
2016/5/31 14:01:13
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