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Samsung WW10K6 Series User Manual

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Washing Machine
User manual
WW10K6*****
WW10K6410QX_DC68-03676L-02_EN.indd 1
2016/5/31 14:00:56

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  • Page 1 Washing Machine User manual WW10K6***** WW10K6410QX_DC68-03676L-02_EN.indd 1 2016/5/31 14:00:56...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Special features Settings...

  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machines many features and benefits.

  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it.
  • Page 5 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets. 6. For appliances with ventilation openings in the base, the carpet must not obstruct any openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
  • Page 6 Safety information Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.
  • Page 7 Do not pull the power cord when unplugging the power plug. • Unplug the power plug by holding the plug. • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
  • Page 8 Safety information Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. • This may result in electric shock, fire, or an explosion. Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).
  • Page 9 If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire. Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.
  • Page 10 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. • This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations. Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
  • Page 12 Safety information Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the a strong acidic cleaning agent.

  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Cap Fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.

  • Page 15: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 16 Installation Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Rear 50 mm Wood floors may need to be reinforced 25 mm Front 550 mm to minimize vibration and/or unbalanced loads.

  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 18 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 19 3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 20 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 21 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 22 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.

  • Page 23: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The “CB”...
  • Page 24 Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • If pants or jacket zippers are open while washing, the drum may be damaged.
  • Page 25 STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. NOTE • Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area.

  • Page 26: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the middle compartment for fabric softeners, and the right compartment for the preliminary wash. Prewash compartment: Apply prewash detergent or starch. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain...
  • Page 27 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid detergent guide.
  • Page 28 Before you start To use liquid detergent (applicable models only) First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). NOTE • Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever (A).

  • Page 29: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the rinse count for the current cycle.

  • Page 30: Simple Steps To Start

    Operations For lightly soiled garments of less than 2 kg that you want to wash quickly. 09 Quick Wash • This option is available only when the COTTON cycle is selected. 15’/30’ • The cycle time is subject to change, depending on the detergent amount, water level, and contamination level of the load.

  • Page 31: Cycle Overview

    Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 32 Operations Cycle Description & Max load (kg) • Low temperature ecobubble cycle helps reduce power SUPER ECO WASH consumption. • For bed spreads, bed sheets, bedding covers, etc. BEDDING • For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg.
  • Page 33 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minute) to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 34: Special Features

    Operations Special features AddWash When the AddWash indicator turns on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause to stop operation. 2.
  • Page 35 CAUTION • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause.

  • Page 36: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child Lock You can turn on or off the key. Your setting locks all buttons except for Power. will remain effective after you restart the • To set the Child Lock function, hold machine.

  • Page 37: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum and to remove bacteria from it. 1. Press Power to turn on the washing machine. 2.

  • Page 38: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

  • Page 39: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filte cover (A) to open.

  • Page 40: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 41 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 42 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 43 Detergent Drawer 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the release lever and the Liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush.

  • Page 44: Maintenance

    Maintenance Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.

  • Page 45: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open.
  • Page 46 Troubleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is Does not drain and/ closed.
  • Page 47 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 48 - If you set the Child Lock for safety reasons. - When the drum wash or drum drying cycle is running that does not involve additional laundry. If a problem persists, contact a local Samsung service centre. 48 English WW10K6410QX_DC68-03676L-02_EN.indd 48...

  • Page 49: Information Codes

    Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not supplied. • Make sure the water taps are open. •...
  • Page 50 Water is overflowed. Restart after spinning. • • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor. •...
  • Page 51 If you press the Add Door by mistake, press the Add Door again to close it properly. Then, press Start/Pause to resume operation. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 51 WW10K6410QX_DC68-03676L-02_EN.indd 51...

  • Page 52: Specifications

    Specifications Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 53: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 54: Specification Sheet

    Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW10K64**** Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa NET weight 71 kg Wash and spin capacity 10.5 kg...
  • Page 55 Memo WW10K6410QX_DC68-03676L-02_EN.indd 55 2016/5/31 14:01:17...
  • Page 56 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1-800-10-7267864 [PLDT] PHILIPPINES 1-800-8-7267864 [Globe landline and Mobile] www.samsung.com/ph/support 02-4222111 [Other landline] DC68-03676L-02 WW10K6410QX_DC68-03676L-02_EN.indd 56 2016/5/31 14:01:17...

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