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Samsung WW10M8 Series User Manual

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Washing Machine
User manual
WW10M8*****
Untitled-8 1
2017-11-30
12:01:58

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Summary of Contents for Samsung WW10M8 Series

  • Page 1 Washing Machine User manual WW10M8***** Untitled-8 1 2017-11-30 12:01:58...

  • Page 2: Table Of Contents

    What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Special features Settings Auto dispense (applicable models only) Samsung Connect English Untitled-8 2 2017-11-30 12:01:58...
  • Page 3 Maintenance Eco drum clean Smart Check Emergency drain Cleaning Recovery from freezing Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet Information of main washing cycles English 3 Untitled-8 3 2017-11-30 12:01:59...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

  • Page 6: Critical Installation Warnings

    Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • Page 7 • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor. • If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

  • Page 8: Installation Cautions

    Safety information This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. •...
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.

  • Page 10: Usage Cautions

    Safety information Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Do not insert your hand into the detergent drawer. • This may result in injury as your hand may be caught by the detergent input device. • The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent.

  • Page 13: Critical Cleaning Warnings

    • Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance. Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

  • Page 14: Instructions About The Weee

    Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/ samsungelectronics/corporatecitizenship/data_corner.html English...

  • Page 15: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 16 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide (applicable models only) NOTE • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. •...

  • Page 17: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 18 Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimise vibration and/or unbalanced Rear 50 mm loads.

  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 20 Installation 3. Close all plastic bolt caps on the rear of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. English Untitled-8 20 2017-11-30...
  • Page 21 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 Connect the water hose The provided hose adaptor may differ with the model.
  • Page 22 Installation 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 23 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 24 Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks.
  • Page 25 STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 26 Installation In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.

  • Page 27: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Press and hold Temp. and Delay End (or Temp. and Delay End+) simultaneously for 3 seconds to enter Calibration mode.
  • Page 28 Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out •...
  • Page 29 STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines. NOTE •...
  • Page 30 Before you start 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely. English Untitled-8 30 2017-11-30 12:02:09...

  • Page 31: Detergent Drawer Guidelines

    Detergent drawer guidelines Auto dispenser (WW**M8*B*** / WW**M8*D*** / WW**M8*E***) The automatic dispenser models provide a three-compartment dispenser: two compartments for auto dispensing and another part for manual input. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener for each load.
  • Page 32 Before you start • To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied. • Do not carry any removed compartment. Put the compartment back in place. Otherwise, the compartment may shake and cause the content to spill out. •...
  • Page 33 CAUTION • Do not apply detergent to the drawer without the detergent and softener compartment. If you do, clean the drawer and then reinsert both compartments. For more information on cleaning, see page 61. • Use only liquid detergent and fabric softener with the auto dispenser. •...
  • Page 34 Before you start Manual dispenser (WW**M8*2*** / WW**M8*4*** / WW**M8*5***) The manual dispenser models provide a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. Prewash compartment: Apply prewash detergent.
  • Page 35 3. Apply fabric softener to the softener compartment. Do not exceed the max line. 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION •...
  • Page 36 Before you start To use liquid detergent manually (applicable models only) First insert the provided liquid detergent container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). English Untitled-8 36 2017-11-30 12:02:14...

  • Page 37: Operations

    Operations Control panel The actual design of the control panel may differ with the model. WW**M8*B*** / WW**M8*D*** / WW**M8*E*** WW**M8*2*** / WW**M8*4*** / WW**M8*5*** 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time remaining, or an information code when a problem occurs.
  • Page 38 Press to activate/deactivate the Smart Control function. When the Smart Control function is activated, you can control your washing 09 Smart Control machine using your mobile device. For more information, see the Samsung Connect section on page 49. English Untitled-8 38 2017-11-30...
  • Page 39 10 Easy Iron The spinning speed decreases to reduce wrinkles of the laundry. (applicable • Set the spinning speed up to 800 rpm. models only) • Dose per Wash : The washing machine adjusts the amount of 11 AUTO DISPENSE detergent to dispense.

  • Page 40: Simple Steps To Start

    Operations Simple steps to start WW**M8*B*** / WW**M8*D*** / WW**M8*E*** WW**M8*2*** / WW**M8*4*** / WW**M8*5*** 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4.

  • Page 41: Cycle Overview

    Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse COTTON count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 42 Operations Cycle Description & Max load (kg) For lightly soiled items in less than 2.0 kg that you want to wash quickly. • Use less than 20 g of detergent. Using more than 20 g 15' QUICK WASH of detergent may leave detergent residue. •...
  • Page 43 Options Option Description • You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the Sound On/Off melody of cycle completion, and the power-off beep will not sound. However, the other sounds stay active. •...
  • Page 44 Operations Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 45: Special Features

    Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation.
  • Page 46 Operations • Keep your pets out of the washing machine, especially the Add Door. • When using hot water for the wash, the Add Door may appear to leak water after opening and closing the Add Door. This is normal, simply because steam emerging from the open Add Door has cooled and formed water drops on the surface.

  • Page 47: Settings

    Settings Child Lock • To add laundry after activating Child Lock, first deactivate Child Lock or To prevent children or infants from restart the washing machine. accidentally starting or setting the washing machine, Child Lock locks all To cancel Child Lock buttons except for the Power button.

  • Page 48: Auto Dispense (Applicable Models Only)

    Operations Auto dispense (applicable models only) Detergent 1. To select an input level, press Dose per Wash to cycle through the settings: Less > Standard > More. - If you choose More, the rinse process will be added once more. 2.

  • Page 49: Samsung Connect

    • An unapproved wired/wireless router may fail to connect to Samsung washing machine. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the Samsung Connect app with a search term of “Samsung Connect”. Download and install the app on your device.
  • Page 50 • The app is subject to change without notice for improved performance. Log in You must first log into Samsung Connect with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account.
  • Page 51 Samsung Connect Category Checkpoint Description You can check the current cycle and Washing status its options, and the remaining cycle time. The Smart Control status is shown Smart Control for the washing machine. Monitoring Use this to check if the washing Self Check machine operates normally.
  • Page 52 You can use this regular report to check your usage pattern, maintenance requirements, and energy consumption ** for the set period of time. * Requires 'Samsung Connect', available on Android and iOS. Registration required. ** Indicative results only. English Untitled-8 52...
  • Page 53 Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

  • Page 54: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.

  • Page 55: Smart Check

    Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable models only).

  • Page 56: Emergency Drain

    Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.

  • Page 57: Cleaning

    Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 58 Maintenance Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 59 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 60 Maintenance Detergent drawer Manual dispenser 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4.
  • Page 61 Auto dispenser 1. While holding down the release lever on the inner of the drawer, slide open the drawer. 2. Remove both the detergent compartment and the softener compartment as shown. CAUTION Use caution when removing the drawer. Remaining washing agents may spill out. 3.
  • Page 62 Maintenance 4. Clean the cap valves of both compartments with a soft brush. 5. Clean the drawer components in flowing water using a soft brush. 6. Clean the drawer recess using a soft brush. Make sure to clean the cap valves to prevent clogging.

  • Page 63: Recovery From Freezing

    Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.

  • Page 64: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
  • Page 65 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 66 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
  • Page 67 Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap.
  • Page 68 (applicable models • This may happen if liquid detergent has hardened inside the only) detergent compartment. - Clean and unclog the detergent compartment. If a problem persists, contact a local Samsung service centre. English Untitled-8 68 2017-11-30 12:02:27...

  • Page 69: Information Codes

    • Make sure the door is properly closed. • Make sure laundry is not caught in the door. Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. English 69 Untitled-8 69 2017-11-30 12:02:27...
  • Page 70 Troubleshooting Code Action Check the drain hose. • Make sure the end of the drain hose is not placed on the floor. LC, LC1 • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre.
  • Page 71 • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 71 Untitled-8 71...

  • Page 72: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 73: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 74: Specification Sheet

    Specifications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine WW**M8*B*** / WW**M8*D*** / Model name WW**M8*E*** Dimensions W600 × D600 × H850 (mm) Water pressure 50-800 kPa Net weight 83.0 kg Wash and spin capacity 10.0 kg...
  • Page 75 600 mm 850 mm 600 mm 690 mm 1190 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes. English 75 Untitled-8 75 2017-11-30 12:02:34...
  • Page 76 Specifications According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW10M86**** Capacity 10.0 Energy Efficiency A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40 °C at full and partial load, and the...

  • Page 77: Information Of Main Washing Cycles

    Information of main washing cycles Residual Program Water Energy Moisture Temperature Capacity Model Cycles Time Consumption Consumption (°C) (kg) Content (%) (min) (L/cycle) (kWh/Cycle) 1600 rpm COTTON 0.37 0.51 WW10M86**** 0.52 COTTON 0.53 SYNTHETICS 0.65 The values on the table have been measured under the conditions specified in Standard IEC60456/EN60456.
  • Page 78 Memo Untitled-8 78 2017-11-30 12:02:35...
  • Page 79 Memo Untitled-8 79 2017-11-30 12:02:35...
  • Page 80 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support DC68-03849A-02 Untitled-8 80 2017-11-30 12:02:35...

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