Dell OptiPlex 3080 Tower Service Manual page 75

Table 8. Diagnostic error messages (continued)
Error messages
GENERAL FAILURE
HARD-DISK DRIVE CONFIGURATION ERROR
HARD-DISK DRIVE CONTROLLER FAILURE 0
HARD-DISK DRIVE FAILURE
HARD-DISK DRIVE READ FAILURE
INSERT BOOTABLE MEDIA
INVALID CONFIGURATION INFORMATION-PLEASE RUN
SYSTEM SETUP PROGRAM
KEYBOARD CLOCK LINE FAILURE
KEYBOARD CONTROLLER FAILURE
KEYBOARD DATA LINE FAILURE
KEYBOARD STUCK KEY FAILURE
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
MEMORY ALLOCATION ERROR
Description
The operating system is unable to carry out the command.
The message is usually followed by specific information. For
example, Printer out of paper. Take the
appropriate action.
The computer cannot identify the drive type. Shut down the
computer, remove the hard drive, and boot the computer from
an optical drive. Then, shut down the computer, reinstall the
hard drive, and restart the computer. Run the Hard Disk
Drive tests in Dell Diagnostics.
The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut down
the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive tests in Dell Diagnostics.
The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive,
and boot the computer from an optical drive. Then, shut down
the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the
Hard Disk Drive tests in Dell Diagnostics.
The hard drive may be defective. Shut down the computer,
remove the hard drive, and boot the computer from an
optical. Then, shut down the computer, reinstall the hard
drive, and restart the computer. If the problem persists, try
another drive. Run the Hard Disk Drive tests in Dell
Diagnostics.
The operating system is trying to boot to non-bootable media,
such as an optical drive. Insert bootable media.
The system configuration information does not match the
hardware configuration. The message is most likely to occur
after a memory module is installed. Correct the appropriate
options in the system setup program.
For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
For external keyboards, check the cable connection. Restart
the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the Keyboard Controller test in
Dell Diagnostics.
For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
For external keyboards or keypads, check the cable
connection. Restart the computer, and avoid touching the
keyboard or keys during the boot routine. Run the Stuck Key
test in Dell Diagnostics.
Dell MediaDirect cannot verify the Digital Rights Management
(DRM) restrictions on the file, so the file cannot be played.
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the
computer, wait for 30 seconds, and then restart it. Run the
Troubleshooting 75