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Care and maintenance
6. Error Displays
Error Display
7. Troubleshooting
In case of any if the below problems occur during measurement, first check that no other electrical device is within
30cm.
If the problem persists, please refer to the table below.
Problem
The displayed value of body
composition is abnormally high or
low.
The power turns off approximately
5 minutes after the body weight is
confirmed and before your body fat
percentage, visceral fat level,
skeletal muscle percentage, BMI and
resting metabolism is measured.
Nothing is displayed when the power
is turned on.
Cause
Your palms or soles are not in firm
contact with the electrodes.
The posture for measurement is wrong or
the palms or soles are not in firm contact
with the electrodes.
The palms or soles are too dry.
Values of body composition are out of
measurable range.
Abnormal operation.
You stepped on the unit before the
display indicated "0.0 kg".
You moved the main unit before the
display indicated "0.0 kg".
You moved your body while measuring
body weight.
Your weight is 150 kg (330.0 lb) or over.
Refer to "Information on Body Composition".
You did not select the correct
personal profile number or the
GUEST mode. (The personal
profile number or "G" is not
displayed on the display unit.)
Batteries are not inserted.
The polarities of batteries are not
aligned correctly.
The batteries are worn out.
The cord connecting the main unit
and the display unit is damaged or
worn.
Press your palms or soles firmly to the
electrodes, then measure. (Refer to Section 4.)
Measure without moving the hands or soles.
(Refer to Section 4.)
Moisten the palms or soles with a wet towel,
then repeat measurement.
• Please ensure that age, gender and height
settings stored as personal data are correct.
(Refer to Setting Items in Section 9.)
• The main unit cannot measure body
composition outside its measurement range,
even if the Age, Gender and Height settings
are correct.
Insert the batteries again and repeat
measurement.
If this error still occurs, consult your OMRON
service representative.
Step on the main unit after the display indicates
"0.0 kg".
Do not move the main unit until the display
indicates "0.0 kg".
Do not move while measuring body weight.
Body weight of 150 kg (330.0 lb) or over is out
of the measuring range of this unit. You cannot
use this unit.
Cause
Select the correct personal profile
number or the GUEST mode. (Refer
to Section 4.)
Insert the batteries.
Insert the batteries in correct
alignment.
Replace all four batteries with new
ones. (Refer to Section 2.)
Contact the nearest OMRON
service representative.
Correction
Correction
EN
13
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