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Troubleshooting
What appears to be trouble is not always
serious. Check the following points before
calling a service center.
General
• Main menu screen or other screens
suddenly go off.
] There is a time limit for some operations.
In this case, if no operation is done for a
certain period, the current source
operation screen resumes.
• Sound is sometimes interrupted.
] You are driving on rough roads.
Stop playback while driving on rough
roads.
] Disc is scratched.
• Sound cannot be heard from the speakers.
] Connections are incorrect.
• "Connect Error" appears on the display.
] The control panel is not attached correctly.
Remove the control panel, wipe the
connector (see page 46), then attach it
again.
• "Reset P00" — "Reset P44" appears on the
display.
] Something is blocking the control panel
movement. Press the reset button (see
page 2). If it does not work, check the
installation (ex. whether screws longer
than specified are used or not).
FM/AM broadcast
• SSM or HD-Memory presetting does not
work.
] Signals are too weak. Store stations
manually.
• Static noise is generated while listening to
the radio.
] The antenna is not connected firmly.
• Sound quality changes when receiving an
HD Radio station.
] Fix the reception status by selecting
"Digital" or "Analog" (see page 13).
• No sound comes out while listening to the
radio.
] "Analog" is selected when receiving All
Digital broadcast of HD Radio station.
Select "Digital" or "Auto" to solve this
inconvenience (see page 13).
] "Digital" is selected when receiving weak
digital signals or receiving conventional
radio broadcast. Select "Analog" or
"Auto" to solve this inconvenience.
Disc playback—CD/CD-R/CD-RW
• Sounds are skipped or playback stops
suddenly.
] Disc is warped or sticker on the disc
comes off. Do not play such a disc.
• Disc cannot be played back.
] Disc is inserted upside down.
• Disc cannot be recognized ("No Disc,"
"Loading Error," or "Eject Error"
flashes).
] The CD player may function incorrectly.
and 0 at the same time
Press
for more than 2 seconds to display the
following screen.
Press ∞ to select "Emergency Eject?"
then press OK.
• Tracks on the CD-R/CD-RW cannot be
skipped.
] CD-R/CD-RW is not finalized.
• Disc cannot be ejected.
] Disc is locked. Unlock the disc (see page
22).
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