Epson ES-400 II User Manual page 5

Solving Problems .................................................................................................................................... 103
Scanner Light Status ........................................................................................................................ 103
Solving Scanning Problems ............................................................................................................. 106
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 106
Scanner Button Does Not Work as Expected .............................................................................. 107
Scanning Software Does Not Operate Correctly ......................................................................... 107
Cannot Start Epson Scan 2 ......................................................................................................... 108
Original Feeds Incorrectly in Scanner.......................................................................................... 109
Original Jams in Scanner............................................................................................................. 109
Paper Protection Does Not Work Correctly ................................................................................. 112
Scanning is Slow ......................................................................................................................... 112
Solving Network Scanning Problems ............................................................................................... 113
Cannot Scan Over a Network ...................................................................................................... 113
Scanner Cannot Connect to a Wireless Router ........................................................................... 114
Solving Scanned Image Quality Problems ....................................................................................... 115
Back of Original Image Appears in Scanned Image .................................................................... 116
Scanned Characters are Blurry ................................................................................................... 116
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 116
Ripple Patterns Appear in an Image ............................................................................................ 117
Spots or Lines Appear in All Scanned Images............................................................................. 118
Scanned Image is Cropped ......................................................................................................... 118
Resetting the Epson Scan 2 Settings .............................................................................................. 119
Solving Flatbed Scanner Dock Problems ......................................................................................... 119
Scanned Image Edges are Cropped ........................................................................................... 119
Line of Dots Appears in All Scanned Images............................................................................... 120
Back of Original Image Appears in Scanned Document .............................................................. 120
Uninstall Your Scanner Software...................................................................................................... 120
Uninstalling Scanner Software - Windows ................................................................................... 121
Uninstalling Scanner Software - Mac........................................................................................... 121
Where to Get Help (U.S. and Canada) ............................................................................................. 122
Where to Get Help (Latin America)................................................................................................... 123
Technical Specifications ........................................................................................................................ 125
Windows System Requirements ...................................................................................................... 125
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