Warranty And After-Sales Service - Shimadzu CBM-20A Instruction Manual

System controller for shimadzu high performance liquid chromatograph
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Introduction

Warranty and After-Sales Service

Warranty
After-Sales Service
IV
1.
Validity
Please consult your Shimadzu representative for information about the extent
of the warranty.
2.
Term
The manufacturer will provide free replacement parts for, or repair free of
charge, any instrument that fails during the warranty period, if the cause can
be attributed to a defect in manufacturing.
3.
Items Not Covered by the Warranty
The warranty does not cover malfunctions that result from:
1) misuse;
2) repairs or modifications made by any company other than the
manufacturer or an approved company;
3) external factors;
4) operation under severe conditions such as environments, with high
temperature, high humidity, corrosive gas, vibration, etc.;
5) fire, earthquake or other forces of nature;
6) moving or transporting the instrument after its initial installation;
7) the consumption of items or parts that can be regarded as consumable.
(For example, the service life of an LCD display panel depends on the
actual operating conditions.)
If any problem occurs with this instrument, inspect it and take appropriate
corrective action as described in the Section
Manual (detailed manual) "6 Troubleshooting". If the problem persists, or
symptoms not covered in the Troubleshooting section occur, contact your
Shimadzu representative.
"5 Maintenance"
and Instruction
CBM-20A/20Alite

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