Limited Warranty - Toto NEOREST LS Instruction Manual

Reference

Limited Warranty

Three Years Limited Warranty
1. TOTO warrants its product to be free from defects in
materials and workmanship during normal use when
properly installed and serviced, for a period of three (3)
years from date of purchase. This limited warranty is
extended only to the ORIGINAL PURCHASER of the
Product and is not transferable to any third party, including
but not limited to any subsequent purchaser or owner of
the Product.
This warranty applies only to TOTO Product is purchased
and installed in USA and Canada.
2. TOTO's obligations under this warranty are limited to
repair, replacement or other appropriate adjustment,
at TOTO's option, of the Product or parts found to be
defective in normal use, provided that such Product was
properly installed, used and serviced in accordance with
instructions.
TOTO reserves the right to make such inspections as may be
necessary in order to determine the cause of the defect.
TOTO will not charge for labor or parts in connection with
warranty repairs or replacements. TOTO is not responsible for
the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as
fi re, earthquake, fl ood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident,
unreasonable use, misuse, abuse, negligence,
improper care, or maintenance of the Product.
c) Damage or loss resulting from sediments or foreign
matter contained in a water system.
d) Damage or loss resulting from the quality of water in
the region where the product is used.
e) Damage or loss resulting from improper installation
or from installation of the Product in a harsh and/or
hazardous environment, or improper removal, repair
or modifi cation of the Product. This includes locations
where the water pressure is above local codes or
standards. (NOTE : Product model codes allow a
maximum of 80 PSI. Check local codes or standards
for requirements).
f ) Damage or loss resulting from electrical surges or
lightning strikes or other acts which are not the fault of
TOTO or which the Product is not specifi ed to tolerate,
including failure to use the factory equipped cord
and plug or use of a loose or faulty electrical outlet or
use of a current or socket other than a 120 V, 60 Hz
electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary
wear and tear, such as gloss reduction, scratching
or fading over time due to use, cleaning practices or
water or atmospheric conditions, including but not
limited to, the use of bleach, alkali, acid cleaners, dry
(powder) cleaners or any other abrasive cleaners or
the use of metal or nylon scrubbers.
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4. If the Danger Label which has been placed over the seams
on the back of the Product s top unit is broken or otherwise
not intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of
purchase is required. TOTO encourages warranty
registration upon purchase to create a record of Product
ownership at http://www.totousa.com. Product registration is
completely voluntary and failure to register will not diminish
your limited warranty rights.
6. If the Product is used commercially or is installed outside
of USA or Canada. TOTO warrants the Product to be free
from defects in materials and workmanship during normal
use for three (3) years from the date of installation of
the Product, and all other terms of this warranty shall be
applicable except the duration of the warranty.
7. This warranty gives you specifi c legal rights. You may have
other rights which vary from state to state, province to
province or country to country.
8. To obtain warranty repair service under this warranty,
you must take the Product or deliver it prepaid to a TOTO
service facility together with proof of purchase (original
sales receipt) and a letter stating the problem, or contact
a TOTO distributor or products service contractor, or
write directly to TOTO U.S.A., INC., 1155 Southern Road,
Morrow, GA 30260 (888) 295 - 8134 or (678) 466-1300,
if outside the U.S.A. If, because of the size of the Product
or nature of the defect, the Product cannot be returned
to TOTO, receipt by TOTO of written notice of the defect
together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO may choose
to repair the Product at the purchase'r s location or pay to
transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for
any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or
cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine
related product's can seriously damage the fi ttings. This
damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY
MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER
THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER.
TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE
PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED
BY THE ORIGINAL PURCHASER, OR FOR LABOR OR
OTHER COSTS DUE TO INSTALLATION OR REMOVAL,
OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY
OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE.
IN NO EVENT WILL TOTO'S RESPONSIBILITY EXCEED
THE PURCHASE PRICE OF THE PRODUCT. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A
PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED.
SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Reference
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