Lights; Others - Toto NEOREST AS Instruction Manual

Reference
Troubleshooting

Lights

Trouble
The soft light, bowl light and
Is the "Soft light", "Bowl light", or "CLEAN indicator" turned OFF?
 Set to "ON". (  Pages 41, 42)
CLEAN indicator do not light up
The soft light lights permanently
Is "Night light" ("Night mode") turned ON?
 If it is turned ON, the Soft light lights permanently. You can also turn it OFF
[STANDBY]. (  Page 40)

Others

Trouble
Water is leaking from the plumb- If any nuts in a connection are loose, firmly tighten them with a tool such as a
monkey wrench.
ing connections
 If the water leak does not stop, close the shutoff valve and consult with TOTO
customer service. (  see contact information on the back cover)
The display on the remote control
The display goes out when no button on the remote control is pressed for about 60
goes out seconds or more.
Water splashes up when using the The water in the bowl unit that is used to mask the smell of excrement is the cause
of the splashing.
toilet
 Adding a layer of toilet paper on the surface of the water can slightly dampen
splashing.
You can lower the bowl unit water level. (  Page 44)
When fl ushing, you hear a squish-
There are cases when the sound is made inside the discharge pipe because of the
ing sound underneath the fl oor device to ensure water in the bowl unit after the unit flushes.
When fl ushing, you hear a gur-
When the toilet is flushed together with waste material, the sound is a result of air,
gling sound waste material and water being pulled through the system.
There are black stain on or
Ammonia in urine may cause black stains.
around the bowl unit  If urine has splashed on the bowl unit or floor, wipe it immediately.
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Please check
Please check
The top unit makes a sound When entering the bathroom
If "Auto bowl CLEAN" is "ON", you may hear that pre-mist is spraying mist in
the bowl unit to make it more difficult for dirt to adhere.
 You can turn it "OFF". (  Page 37)
When using the washing functions (Rear washing, Rear soft washing, or Front
washing)
You can hear the sound of the pump operating while washing water is being supplied.
When moving away from the bowl unit after use
When "Auto power deodorizer" is "ON", operation sounds are made while the de-
odorizing power increases for 60 seconds after you stand up from the toilet seat.
 You can turn it "OFF". (  Page 39)
If "Auto wand CLEAN" is "ON" and you use the washing functions (e.g.,Rear wash-
ing and Front washing), you may hear that the wand is extended and cleaned with
"EWATER+".
 You can turn it "OFF". (  Page 36)
If "Auto bowl CLEAN" is "ON" and you sit on the toilet seat and use the toilet, you
may hear that mist of "EWATER+" is sprayed inside the bowl unit.
 You can turn it "OFF". (  Page 37)
You may hear that the wand is extended and the remaining water in the product is
drained after "Auto wand CLEAN" and other functions are performed.
When not using the product (e.g., at night)
You may hear the following sounds if "Auto wand CLEAN" or "Auto bowl CLEAN" is
"ON" and if you do not use the washing functions (e.g.,Rear washing and Front
washing) for about 8 hours.
"Auto wand CLEAN" : Sound of cleaning the wand with "EWATER+".
"Auto bowl CLEAN" : Sound and operating noise of spraying EWATER+ mist on the
 You can turn it "OFF". (  Pages 36, 37)
Because the body sensor can detect movement through the wall or door in front of
the toilet, the "Auto open / close" and "Auto bowl CLEAN" functions may cause the
toilet to pre-mist, or the lid to open, even when you are outside of the bathroom.
 You can also set "Auto open / close" or "Auto bowl CLEAN" to "OFF".
(  Pages 34, 37)
 You can change the detection range of the body sensor. (  Page 47)
Operating noise may occur for extending the wand to prevent damage due to freezing
by discharging the water remaining within the product.
: Sound of extending the wand and draining remaining water
from the product after operation of functions.
bowl unit.
Reference
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