Conventional Warranty; Availability And Supply Of Spare Parts; Applicable Law And Competent Court - TECNOEKA EKF 523 NUD Operating And Instruction Manual

9. CONVENTIONAL WARRANTY

The Tecnoeka product is designed for food use only and is covered by warranty according to law
(art. 1490 and subsequent articles of the Italian Civil Code) for Professional Customers or
customers who purchase from the Dealer with a VAT number. The Tecnoeka product is
professional and certified according to IEC EN 60335-1 and can only be sold to professional users.
With the exclusion of any additional warranty, the Vendor agrees to repair, at i ts sole discretion,
only those parts of the products that prove to be tainted by an original fault as long as, subject to
forfeiture, the customer has reported the fault within 12 months from the date of purchase and
reported the defect within 8 days from the date of discovery, in writing, attaching a copy of the
invoice, receipt or tax receipt as proof of purchase.
Including the event in which the customer is unable to produce the invoice, receipt or tax receipt
as proof of purchase, meaning that the terms outlined above are not complied with, the warranty
is expressly forfeited in the following cases:
1) Faults or breakdowns of components caused by transport.
2) Damage deriving from inadequate electrical, hydraulic and gas supply systems compared to that
provided in the installation manual, or anomalous operation of these systems.
3) Damage deriving from incorrect product installation, or installation not carried out in
accordance with the installation manual and, in particular, damage due to the inadequacy of
the flues and drains that the product is connected to.
4) Using the product for purposes other than its intended use, as specified and resulting from the
technical documentation issued by Tecnoeka.
5) Damage due to using the Product in a manner that is not in line with the instructions in the use
and maintenance manual.
6) Tampering with the product.
7) Product adjustment, maintenance and repair activities carried out by unqualified personnel.
8) The use of non-original spare parts or not authorised by Tecnoeka.
9) Damage or defects caused by negligent and/or imprudent use of the product, or in contrast with
the instructions set forth in the use and maintenance manual.
10) Damage caused by fire or other natural events and, in any case, by unforeseeable
circumstances or any other cause beyond the manufacturer's control.
11) Damage to components subject to normal wear that require periodic replacement.
Also excluded from the warranty: painted or enamelled parts, knobs, handles, mobile or removable
plastic parts, light bulbs, glass parts, gaskets, electronic parts and any accessory parts, transport
fees from the consumer, end user and/or buyer's location to Tecnoeka srl, and vice versa.
Replacement costs of the oven and relative installation expenses are also excluded from the
warranty. The warranty does not cover Products purchased as used or from third parties who are
not connected to or authorised by Tecnoeka.
TECNOEKA SRL shall not be held liable for damage, either direct or indirect, caused by a produc t
fault or as the result of the forced suspension of operation.
Repairs under warranty do not result in the extension or renewal of coverage.
Components replaced under warranty are, in turn, covered by a 6-month warranty from the
shipping date, certified by the transport document issued by Tecnoeka.
No-one is authorised to change the warranty terms and conditions or to issue others, neither
verbal nor written.

10. AVAILABILITY AND SUPPLY OF SPARE PARTS

Tecnoeka srl keeps and ensures the availability of spare parts for a maximum of 24 months from
the date of sale of the finished product to the dealer. Availability cannot be guaranteed after said
period.

11. APPLICABLE LAW AND COMPETENT COURT

Supply relationships will be governed by Italian law, with the expr ess exclusion of the private
international law standards and the Vienna Convention on Contracts for the International Sale of
Goods of 11.4.1980. Any dispute will be settled exclusively by the Court of Padua.
Without prior notice and liability for Tecnoeka Srl, the products presented in the manual may be
subject to technical and design changes for the purposes of improvement, without affecting the
essential features relating to operation and safety. Tecnoeka Srl shall not be held liable for any
inaccuracy due to printing or clerical errors affecting instruments, and in the technical and
commercial description of its products to customers.
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