Panasonic KX-TGE633 Operating Instructions Manual page 58

Cordless telephone with digital answering machine
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Useful Information
Problem
I cannot dial the phone number
edited in the caller list.
Time on the unit has shifted.
The 2nd caller's information is
not displayed during an outside
call.
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system remotely.
For assistance, please visit http://shop.panasonic.com/support
58
KX-TGE63x_64xUSA_(en)_1213_ver031.pdf 58
Cause/solution
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 43).
R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to "Manual"
(off) (page 33).
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Cause/solution
R The answering system is turned off. Turn it on (page 44).
R The message memory is full. Erase unnecessary
messages (page 45, 46).
R The recording time is set to "Greeting only". Change
the setting (page 49).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system
can answer your calls. Change the unit's number of rings
setting (page 49) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
R The remote access code is not set. Set the remote
access code (page 48).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 48).
R The answering system is turned off. Turn it on (page 48).
13/12/2017 4:29:19 PM

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