Panasonic KX-TGE633 Operating Instructions Manual page 57

Problem
I cannot make or answer a call.
I cannot make long distance
calls.
I cannot use voice paging.
Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
The caller list/incoming phone
numbers are not edited
automatically.
For assistance, please visit http://shop.panasonic.com/support
KX-TGE63x_64xUSA_(en)_1213_ver031.pdf 57
Cause/solution
R An outside line is being used after a cell locator feature is
used.
– KX-TGE630 series: To end the call, press MLOCATES
CELLN on the base unit.
– KX-TGE640 series: To end the call if someone
answers using the cellular phone, press MZN on the
base unit.
R Make sure that you have long distance service.
R You cannot use voice paging if other units are in use.
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your phone service provider, the unit may
display or announce the caller's information at the 2nd
ring or later.
R Move closer to the base unit.
R The handset or base unit's ringer volume is turned off.
Adjust it (page 17, 33).
R The Talking Caller ID feature is turned off. Turn it on
(page 34).
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 49).
R If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 35).
R You need to call back the edited number to activate Caller
ID number auto edit.
Useful Information
57
13/12/2017 4:29:19 PM