Bose S1 PRO+ Manual page 72

SYMPTOM
System battery
doesn't charge
Bose Music app doesn't
work on mobile device
TR OUBL ES H O OTI N G
SOLUTION
Try not using the system while the system battery is charging.
If the system has been exposed to high or low temperatures, let it
return to room temperature and then try charging again.
Disconnect the system from power, then remove the system
battery (see page 65). Once the battery is cool to the touch,
replace the battery and try charging again.
If you're using the system at a very high volume level, try turning
the volume down. At very high volume levels, the system pauses
charging the system battery and any connected
wireless transmitters.
Make sure your mobile device is compatible with the Bose
Music app and meets minimum system requirements. For more
information, refer to the app store on your mobile device.
Uninstall the Bose Music app on your mobile device, then reinstall
the app (see page 16).
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