Epson EcoTank Pro M15180 Series User Manual page 373

Administrator Information
Cannot Connect After Configuring IPsec/IP Filtering
The settings of IPsec/IP Filtering are incorrect.
Disable IPsec/IP filtering from the printer's control panel. Connect the printer and computer and make the
IPsec/IP Filtering settings again.
Related Information
"Encrypted Communication Using IPsec/IP Filtering" on page 357
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Cannot Access the Printer or Scanner after Configuring IEEE802.1X
The settings of IEEE802.1X are incorrect.
Disable IEEE802.1X and Wi-Fi from the printer's control panel. Connect the printer and a computer, and then
configure IEEE802.1X again.
Related Information
"Configuring an IEEE802.1X Network" on page 368
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Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
CA-signed Certificate and the information on the CSR do not match.
If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported. Check the
following:
❏ Are you trying to import the certificate to a device that does not have the same information?
Check the information of the CSR and then import the certificate to a device that has the same information.
❏ Did you overwrite the CSR saved into the printer after sending the CSR to a certificate authority?
Obtain the CA-signed certificate again with the CSR.
CA-signed Certificate is more than 5KB.
You cannot import a CA-signed Certificate that is more than 5KB.
The password for importing the certificate is incorrect.
Enter the correct password. If you forget the password, you cannot import the certificate. Re-obtain the CA-signed
Certificate.
Related Information
"Importing a CA-signed Certificate" on page 352
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Advanced Security Settings
373
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Solving Problems for Advanced Security