Epson XP-324 User Manual
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Epson XP-324 User Manual

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User's Guide
NPD5333-00 EN

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Summary of Contents for Epson XP-324

  • Page 1 User's Guide NPD5333-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Part Names and Functions....12 Using Epson iPrint..... . . 51 Control Panel.
  • Page 5 Printing Is Too Slow..... . . 102 Epson Connect Service..... .79 Cannot Start Scanning.
  • Page 6 Where to Get Help......116 Technical Support Web Site....116 Contacting Epson Support....117...

  • Page 7: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.

  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 9: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...

  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 13 User's Guide Printer Basics Memory card slot Insert a memory card. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals.

  • Page 14: Control Panel

    User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data).

  • Page 15: Guide To The Lcd Screen

    User's Guide Printer Basics Guide to the LCD Screen u d l r Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the buttons. Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

  • Page 16: Entering The Practice String "13By

    User's Guide Printer Basics The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network. Icons Descriptions Switches the character type. ABC: Uppercase characters abc: Lowercase characters 123: Numbers and symbols Selects the character to be entered.
  • Page 17 User's Guide Printer Basics 3. Press the button once to move the cursor, and then press the button four times to select "3". 4. Press the button once to move the cursor, and then press the button to switch the character type to ABC.

  • Page 18: Menu Options

    User's Guide Printer Basics Menu Options Copy Mode Copy Mode Top Screen Menu Settings and Explanations Copies Enter the number of copies. Color/B&W Select the color for copying. Menu Options To access the following menus, press the OK button on the Copy mode top screen, and then press the button on the next screen.

  • Page 19: Print Photos Mode

    User's Guide Printer Basics Print Photos Mode To access the following menus, press the OK button when a photo is displayed on a screen, and then press the button on the next screen. Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded.
  • Page 20 If there are any problems with the connection, see the check report to solve the problem. See the Network Guide for more details. Epson You can suspend or resume the Epson Connect or Google Cloud Print service, or cancel using the services Connect (restore the default settings). See the following for details.

  • Page 21: Wi-Fi Setup Mode

    User's Guide Printer Basics Related Information “Wi-Fi Setup Mode” on page 21 & Wi-Fi Setup Mode See the Network Guide to make the following settings. Menu Settings and Explanations Wi-Fi Setup Wizard Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. Push Button (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router.

  • Page 22: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 23: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 24: List Of Paper Types

    These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint.

  • Page 25: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard, extend the paper support, and then tilt it backwards. 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper.
  • Page 26 User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4.
  • Page 27 User's Guide Loading Paper Note: The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus. Go to step 7. Setup > Printer Setup > Paper Source Settings > Paper Configuration 6. On the paper size setting screen, select the paper size using the button, and then press the OK button.

  • Page 28: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 29 User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏...

  • Page 30: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 110 &...
  • Page 31 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

  • Page 32: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.

  • Page 33: Printing Original Writing Paper And Calendars

    User's Guide Printing Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2.

  • Page 34: Printing From A Computer

    User's Guide Printing When you insert a memory card into the printer, a confirmation screen is displayed. Press the OK button to display the print start screen. Press the button to start printing. If you want to change the print settings, press button.
  • Page 35 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.

  • Page 36: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3.
  • Page 37 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 38: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 39: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1.

  • Page 40: Printing To Fit The Paper Size

    User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 25 &...

  • Page 41: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Printing Basics - Windows” on page 34 & Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2.

  • Page 42: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 43 User's Guide Printing Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Printing Basics - Windows” on page 34 & Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 44 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 45 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 46 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 47 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 48: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 81 &...
  • Page 49 User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 50: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...

  • Page 51: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 52: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 53: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 54: Copying

    User's Guide Copying Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4. Set the number of copies using the button.

  • Page 55: Scanning

    You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the button, and then press the OK button.

  • Page 56: Scanning To A Computer (Wsd)

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 57 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.
  • Page 58 To display the File Save Settings screen, click the (File Save Settings) icon to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 28 & “EPSON Scan (Scanner Driver)” on page 87 &...

  • Page 59: Scanning Using Advanced Features

    Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in...
  • Page 60 User's Guide Scanning Note: Office Mode is not available for Japanese operating systems.
  • Page 61 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.

  • Page 62: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 63 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 51 & “Epson Connect Service” on page 79 &...

  • Page 64: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 65: Ink Cartridge Handling Precautions

    ❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
  • Page 66 User's Guide Replacing Ink Cartridges ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...

  • Page 67: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve.
  • Page 68 User's Guide Replacing Ink Cartridges 2. Gently shake the new ink cartridge four or five times and then remove it from its package. 3. Remove only the yellow tape. Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...
  • Page 69 User's Guide Replacing Ink Cartridges 4. Open the scanner unit with the document cover closed. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7.

  • Page 70: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 71: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 72: Temporarily Printing With Black Ink - Mac

    User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Loading Paper in the Rear Paper Feed”...

  • Page 73: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 74: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.

  • Page 75: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Yes using the button, and then press the OK button.

  • Page 76: Aligning The Print Head

    User's Guide Improving Print and Scan Quality Related Information “Loading Paper in the Rear Paper Feed” on page 25 & Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1.

  • Page 77: Aligning The Print Head - Mac Os X

    User's Guide Improving Print and Scan Quality 4. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Windows Printer Driver” on page 81 & Aligning the Print Head - Mac OS X 1.
  • Page 78 User's Guide Improving Print and Scan Quality Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏...

  • Page 79: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 80: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 51 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 81: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 82 User's Guide Applications and Network Service Information Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 83 User's Guide Applications and Network Service Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 84: Mac Os X Printer Driver

    Applications and Network Service Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 85 User's Guide Applications and Network Service Information Accessing the printer driver from applications Select Print from the File menu. If necessary, click Show Details (or ) to expand the print window. Note: Operations differ depending on the application. See the application's help for details. Starting the utility Select System Preferences from the menu >...
  • Page 86 Applications and Network Service Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 87: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 88: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 89: Epson Software Updater

    Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 90: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 91: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 92: Solving Problems

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred.

  • Page 93: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 94: Removing Jammed Paper

    User's Guide Solving Problems Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.

  • Page 95: Removing Jammed Paper From Inside The Printer

    User's Guide Solving Problems Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.

  • Page 96: Paper Does Not Feed Correctly

    User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected. ❏...

  • Page 97: Power And Control Panel Problems

    Check the following if the printer does not operate or prints nothing. ❏ Install the printer driver. ❏ To print photos easily, install Epson Easy Photo Print. ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer.

  • Page 98: Printout Problems

    PhotoEnhance as the Color Management setting. ❏ Mac OS X Select the Color Matching menu on the print dialog, and select EPSON Color Controls. Select Color Options from the pop-up menu, and then select a color correction mode other than PhotoEnhance.

  • Page 99: Copy Quality Is Poor

    ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 100: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    User's Guide Solving Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏...

  • Page 101: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏ Clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Load paper in the correct direction. ❏...

  • Page 102: Printing Is Too Slow

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

  • Page 103: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 104: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 105: Scanning Area Or Direction Is Not Correct

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.

  • Page 106: Thumbnail Preview Does Not Work Properly

    User's Guide Solving Problems Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow Lower the resolution. Related Information “Scan Mode” on page 19 & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 107: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Related Information “Supported Memory Card Specifications” on page 110 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?"...

  • Page 108: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 109: Scanner Specifications

    User's Guide Appendix Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan)

  • Page 110: Security Protocol

    User's Guide Appendix Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with Wi-Fi connection (infrastructure). See the Network Guide for more details. Complies with WPA2 standards with support for WPA/WPA2 Personal.

  • Page 111: Dimensions

    User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF version 1.0 or 2.0 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 2000 Design rule for Camera File system.

  • Page 112: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 113: Restrictions On Copying

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 114: Transporting The Printer

    User's Guide Appendix Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

  • Page 115: Accessing A Memory Card From A Computer

    User's Guide Appendix 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 116: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 117: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 118 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required.

This manual is also suitable for:

Xp-320

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