Hans Grohe AXOR Citterio 39456 1 Series Installation/Warranty page 10

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THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions, or damage resulting from (1) improper installation, improper
maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or
caustic cleaning agents or “no rinse” cleaning products, or the use of the product in any
manner contrary to the product instructions.
C.
Labor and other expenses for disconnection or return of the product for warranty service, or
for installation or reinstallation of the product.
D.
Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or call Hansgrohe toll-free at (800) 334 0455.
In requesting warranty service, you will need to provide:
1.
The sales receipt or other evidence of the date and place of purchase.
2.
A description of the problem.
3.
Delivery of the product or the defective part, postage prepaid, and carefully packed and
insured, to Hansgrohe Inc. 1492 Bluegrass Lakes Parkway, Alpharetta Georgia 30004,
Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned
to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE
PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION
WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR
ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF A
BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANT-
ABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to
comply before you can bring any action in court against us under the Magnuson-Moss Warranty
Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any
damage or visible defect. Prior to installing, always carefully study the enclosed instructions on the
proper installation and the care and maintenance of this product. If you have questions at any time
about the use, installation or performance of your Hansgrohe product, or this warranty, please call
or write to us at the toll-free number and address provided above.

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