Optional Integration Applications; Ugw Snapshot; Device Management Tool; Dealer Dashboard - Canon imageRUNNER ADVANCE DX C5700 Series : imageRUNNER ADVANCE DX C5760i Service Manual

Hide thumbs Also See for imageRUNNER ADVANCE DX C5700 Series : imageRUNNER ADVANCE DX C5760i:
Table of Contents

Advertisement

Canon
b. Remote Diagnostic System Plug-in
The optional RDS
Management Console retrieves meter and service information from up
to 1,000 Canon printers, Canon multifunction devices and third-party
devices using the standard printer MIB (Management Information
Base). The RDS Plug-In transmits the collected data directly to the
UGW.
Note: eRDS-capable devices can also be monitored using the RDS
Plug-in.

2. Optional Integration Applications

Optional integration applications are available to automatically download
meter and service alert data to your dealership's back-end device
management system. For more information, refer to the Remote Services
page on the

3. UGW SnapShot

The UGW SnapShot tool consolidates commonly used data from the UGW
into a format accessible from an Internet capable device (mobile phone,
tablet, or a personal computer).
Service technicians can use this tool to check device status prior to a
service call.
For more information, refer to the Remote Services page on the
Center

4. Device Management Tool

The Device Management Tool is a Web application that can be used to
register, manage, and unregister individual or multiple devices in the UGW.
The Device Management Tool can create customer profiles, contract
information, and associate devices with a customer.

5. Dealer Dashboard

The Dealer Dashboard displays key device and user activity for the
Remote Services tools. The information helps our Service Partners monitor
the devices in a fleet (including total registered devices, actively reporting
devices, not reporting devices, and devices without a COM TEST) and the
user status (including active and inactive users, and remote services tool
activity). The Dealer Dashboard includes an option to send regular reports
via e-mail to specified users. For more information, refer to the Remote
Services page on the Canon USA's
46
The imageWARE Enterprise Management Console and Remote Diagnostic System Plug-in are available at no charge. For
more information, refer to the Technical Publication TP10 360 available from the Canon e-Support Center Website.
imageRUNNER ADVANCE DX C5700 Series Service Guide
Revision 5
imageRUNNER ADVANCE DX C5700 Series Service Guide
46
e-Support Center
Website.
Plug-In for the imageWARE Enterprise
Website.
e-Support Center
e-Support
Website.
March 2021
Page 51

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents