Warranty; Service; Consumer Care - Bissell POWERCLEAN ION PET 2482 Series User Manual

Problem Possible causes
Battery isn't fully charged
Vacuum
Wrong charger is being used
won't turn on
Brush Roll is jammed
Brush Roll Brush Roll needs to be reset
not turning
Broken Brush Roll Belt
Dirt Tank is full
Dirt Tank isn't installed properly
Foot is loose
Vacuum
cleaner
has low Filters need cleaning
suction
Filters need replacing
Clog or obstruction in foot area
Dirt Tank is full of debris
Visible dirt
Filter Assembly is missing or
escaping installed incorrectly
from vacuum
Dirt Tank installed incorrectly
Wrong charger is being used
Vacuum
won't charge
Hand Vac may not be installed in
place properly
Vacuum Brush Roll stalled by debris
won't turn on
and LED light
is solid RED
Remedies
Charge battery; follow charging
battery instructions on page 5
Be sure to use only the charger
supplied with your product; the label
on the detachable hand vacuum will
list which charger can be used
Remove obstruction; follow
instructions on page 12
Follow instructions on page 12
Visit www.BISSELL.ca or call
1-800-263-2535 to order
replacement parts
Empty Dirt Tank
Position Dirt Tank correctly and
snap firmly into place
Make sure foot is fully inserted into
body of unit
Follow Filter instructions on page 11
Visit www.BISSELL.ca or call
1-800-263-2535 to order
replacement Filters
Detach foot from main body and
examine and remove clog from opening
Empty Dirt Tank
Check Filter Assembly for
correct installation
Position Dirt Tank correctly and
snap firmly into place
Use only the charger that comes with
the machine
Remove the Hand Vac and install it
properly
Clear the Brush Roll and Brush Roll
End Cap area; follow instructions on
page 12

Warranty

If you need additional instruction regarding
this warranty or have questions regarding
what it may cover, please contact BISSELL
Consumer Care by E-mail, telephone or
regular mail as described below.
Limited One-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new, refurbished, lightly used, or
remanufactured components or products),
at BISSELL's option, free of charge from the
date of purchase by the original purchaser,
for one year, any defective or malfunctioning
part.
See information below on "If your BISSELL
product should require service."
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in
the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.ca/service-centers
E-mail:
www.BISSELL.ca/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-263-2535.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL'S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES,
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE ONE-YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Call:
BISSELL Consumer Care
1-800-263-2535
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
www.BISSELL.ca
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