Troubleshooting - Tesla 32E620BHS Quick Start Manual

ENG

TROUBLESHOOTING

Problem
No power
Signal not received properly
No picture
Video appears with no audio
Audio is present, but video does
not appear or is discolored
Static noise affects video and
audio quality
Broken lines on screen
Remote doesn't work
No video (PC mode)
Vertical line blinking (PC Mode)
Horizontal tearing (PC Mode)
Screen is too bright or dark (PC
Mode)
No response from the PC
Lines appearing when a device
is connected to the RCA port
Problems are unresolved
Do not leave your 1V displaying a static image, whether ii is from a paused video, menu screen, etc.
for an extended period of lime, doing so will damage the display and may cause image burn-in.
Solution
• Check if the AC cord of TV is plugged in or not. If there's still no power,
please disconnect the plug, and reconnect to the socket after 60 seconds.
Turn the power back on.
• Double or phantom images may appear on your TV if there are high
buildings or mountains close to where you are. You can adjust the image
thru manual operation: consult instruction of vernier regulation, or adjust
the direction of
the external antenna.
• If you use an indoor antenna,signal reception may be more difficult under
certain circumstances. Adjust the direction of the antenna for optimum
reception. If this does not improve reception, you may have to switch to
an external antenna.
• Check if the antenna at the back of the TV is connected properly.
• View other channels to see if the problem still occurs.
• Try increasing the volume.
• Check if the TV sound is on mute or not.
• Try adjusting the contrast and brightness.
• Check if the antenna at the back of the TV is connected properly.
• Electrical appliances such as hair dryers or vacuums etc. may be
interfering with your TV set. Switch these appliances off.
• Make sure the plastic bag which came with the remote control is
removed. Try using the remote in a shorter distance from the TV. Check
if the placement of the batteries is correct, or try using new batteries with
the remote control.
• The TV will go into Standby mode if it receives no response in a few
minutes.
• Please check if the cable is connected to the VGA port correctly, or if the
cable is bent in some places.
• Enter the main menu, and adjust the vertical placement to eliminate the
verticalline.
• Adjust the horizontal placement of the screen to clear any horizontal lines.
• Adjust the brightness or contrast in the main menu.
• Check if the PC'S display resolution is set to a compatible resolution for
the TV.
• Make sure you are using a cable in good quality.
• Unplug the power cable and wail for 30 seconds, then reconnect to the
socket. If problems still persist, do not attempt to repair the TV by yourself.
Kindly contact the service center.
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