Troubleshooting - Tesla 32S625SHS Quick Start Manual

TV Button
1. In standby mode, press it to turn on the TV.
2. In working status, press it to turn the TV to standby mode.

TROUBLESHOOTING

Before calling a service technician, review following information for possible causes and solutions for
the problem you are experiencing.
Problem
Remote control does not
work.
Poor signal
No picture, no sound
No sound, picture OK
Abnormal picture
TV Control Button
Solution
• Check the remote sensor on the remote control.
• Change the batteries.
• Batteries are not installed correctly.
• Main power is not connected.
This is usually caused by interference from cell phones, walkie-
talkie, automotive ignition system; neon, electric drill or other
electronic equipment or radio interference sources.
• Check the signal source.
• Plug another electrical device into the outlet to make sure it is
working or turned on.
• Power Plug is bad contact with the outlet.
• Check the signal.
• If no sound, do not mute or increase the sound volume.
• Open the sound menu and adjust 'Balance'.
• Check if a headphone has been inserted in, if so, pull out the
headphone.
For no color or bad picture quality, you may:
1. Adjust the color option in menu settings.
2. Keep the TV at a sufficient distance from other electronic
products.
3. Try another channel, maybe exit broadcasting
signal problem.
Bad TV signal (Display mosaic or snowflakes)
1. Check the signal cable and adjust the antenna.
2. Fine tune the channel.
3. Try anther channel.
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Note: The picture is only for reference.
ENG