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Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Spray nozzle clogged.
Clean Water/Solution Tank
empty.
Clean Water/Solution Tank
Reduced
insert clogged.
Spray or No
Spray
Pump needs priming.
Clean Water/Solution Tank not
fully seated.
Poor upholstery/carpet
tool position.
Dirty Water Tank is full.
Carpet
Excess solution in flex hose.
Cleaner
Won't Pick
Up Cleaning
Incorrect cleaning formula.
Solution
Dirty Water Tank is improperly
seated onto base.
Dirty tank plug is unplugged.
Duckbill valve is dirty.
Dirty Water
Float stack not fully locked on
Tank Leaking
Dirty Water Tank.
Dirty Water Tank not properly
seated onto machine.
14
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Remedies
Clean spray nozzle using an unfolded paper
clip.
Check/fill tank.
Clean insert at bottom of Clean Water/
Solution Tank.
Gently lift Clean Water/Solution Tank while
depressing the spray trigger OR gently
squeeze clean tank while depressing spray
trigger.
Remove and reinstall Clean Water/Solution
Tank.
Reposition upholstery/carpet tool
on surface, follow recommended cleaning
procedures.
Empty Dirty Water Tank.
Lift tool and point upwards to allow water in
hose to flow into the Dirty Water Tank.
Use BISSELL® 2X Portable Machine formulas
only.
Remove Dirty Water Tank and reseat onto
machine.
Push in Dirty Water Tank plug until properly
sealed.
Clean the duckbill valve that is located at
the bottom of the Dirty Water Tank. Once
cleaned, make sure it is placed securely
back in place.
Remove float stack and twist until arrow
is aligned with lock symbol on Dirty Water
Tank page 12.
Remove and reseat onto machine.
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