Warranty; Service; Consumer Care - Bissell SPOTCLEAN PROHEAT 2694 Series User Manual

Problem Possible causes
Spray nozzle clogged.
Clean Water/Solution Tank
empty.
Clean Water/Solution Tank
Reduced
insert clogged.
Spray or No
Spray
Pump needs priming.
Clean Water/Solution Tank not
fully seated.
Poor upholstery/carpet
tool position.
Dirty Water Tank is full.
Carpet
Excess solution in flex hose.
Cleaner
Won't Pick
Up Cleaning Incorrect cleaning formula.
Solution
Dirty Water Tank is improperly
seated onto base.
Dirty tank plug is unplugged.
Duckbill valve is dirty.
Dirty Water
Float stack not fully locked on
Tank Leaking
Dirty Water Tank.
Dirty Water Tank not properly
seated onto machine.
Remedies
Clean spray nozzle using an unfolded paper
clip.
Check/fill tank.
Clean insert at bottom of Clean Water/
Solution Tank.
Gently lift Clean Water/Solution Tank while
depressing the spray trigger OR gently
squeeze clean tank while depressing spray
trigger.
Remove and reinstall Clean Water/Solution
Tank.
Reposition upholstery/carpet tool
on surface, follow recommended cleaning
procedures.
Empty Dirty Water Tank.
Lift tool and point upwards to allow water in
hose to flow into the Dirty Water Tank.
Use BISSELL® 2X Portable Machine formulas
only.
Remove Dirty Water Tank and reseat onto
machine.
Push in Dirty Water Tank plug until properly
sealed.
Clean the duckbill valve that is located at
the bottom of the Dirty Water Tank. Once
cleaned, make sure it is placed securely
back in place.
Remove float stack and twist until arrow
is aligned with lock symbol on Dirty Water
Tank page 12.
Remove and reseat onto machine.

Warranty

If you need additional instruction regarding
this warranty or have questions regarding
what it may cover, please contact BISSELL®
Consumer Care by E-mail or telephone as
described below.
It may be necessary to obtain some of your
personal information, such as a mailing
address, to fulfill terms of this warranty. Any
personal data will be handled pursuant to
BISSELL's Privacy Policy, which can be found
online at www.BISSELL.ca/privacy-policy.
Limited Three-Year Warranty
Subject to the *Exceptions and Exclusions
from the Terms of the Limited Warranty,
upon receipt of the product BISSELL will
repair or replace (with new, refurbished,
lightly used, or remanufactured components
or products), at BISSELL's option, free of
charge from the date of purchase by the
original purchaser, for three years, any
defective or malfunctioning part.
See information below on "If your BISSELL
product should require service".
This warranty applies to product used for
personal, and not commercial or rental,
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim.

Service

Please do not return this product
to the store.
Other maintenance or service not included
in the manual should be performed by an
authorized service representative.
If your BISSELL® product should
require service:
Contact BISSELL Consumer Care to locate a
BISSELL Authorized Service Center in your
area. If you need information about repairs or
replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
not in accordance with the user guide is not
covered. This warranty will only be valid if the
product is used in the same country in which
it was sold.
BISSELL is not liable for incidental or
consequential damages of any nature
associated with the use of this product.
BISSELL's liability will not exceed the
purchase price of the product.
*Exceptions and Exclusions from the
Terms of the Limited Warranty
This warranty is exclusive and in lieu of
any other warranties, either oral or written.
Any implied warranties, which may arise
by operation of law, including the implied
warranties of merchantability and fitness for
a particular purpose, are limited to the three-
year duration from the date of purchase as
described above.
Website:
www.BISSELL.ca
E-mail:
www.BISSELL.ca/email-us
Call:
BISSELL Consumer Care
1-800-263-2535
www.BISSELL.ca
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