Configuring Partner Firmware Update; Using Raidar; Using The Cli; Verifying Component Failure - Seagate Dot Hill AssuredSAN 3000 Series Installation And Replacement Manual

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CAUTION: When replacing a controller module, ensure that less than 10 seconds elapse between
inserting it into a slot and fully latching it in place. Failing to do so might cause the controller to fail. If it is
not latched within 10 seconds, remove the controller module from the slot, and repeat the process.

Configuring partner firmware update

In a dual-controller system in which Partner Firmware Update (PFU) is enabled, when you update firmware
on one controller, the system automatically updates the partner controller. Disable partner firmware update
only if requested by a service technician.
Use RAIDar or the CLI to change the partner firmware update setting.

Using RAIDar

1. Sign-in to RAIDar using default user manage and password !manage.
If the default user or password — or both — have been changed for security reasons, enter the secure
login credentials instead of the system defaults shown above.
2. In the Configuration View panel, right-click the system and select Configuration > Advanced Settings >
Firmware.
3. Either select (enable) or clear (disable) the Partner Firmware Update option.
4. Click Apply.
NOTE: See AssuredSAN 3000 Series RAIDar User Guide for additional information.

Using the CLI

1. Log-in to the command-line interface (CLI) using default user manage and password !manage.
If the default user or password — or both — have been changed for security reasons, enter the secure
login credentials instead of the system defaults shown above.
2. To verify that partner firmware upgrade is enabled, run the following command:
show advanced-settings
3. If partner firmware upgrade is disabled, enable it by running the following command:
set advanced-settings partner-firmware-upgrade enabled
NOTE: See AssuredSAN 3000 Series CLI Reference Guide for additional information.

Verifying component failure

Select from the following methods to verify component failure:
• Use RAIDar to check the health icons/values of the system and its components to either ensure that
everything is okay, or to drill down to a problem component. RAIDar uses health icons to show OK,
Degraded, Fault, or Unknown status for the system and its components. If you discover a problem
component, follow the actions in its Health Recommendations field to resolve the problem.
• As an alternative to using RAIDar, you can run the show system command in the CLI to view the
health of the system and its components. If any component has a problem, the system health will be
Degraded, Fault, or Unknown. If you discover a problem component, follow the the actions in its Health
Recommendations field to resolve the problem.
• Monitor event notification — With event notification configured and enabled, use RAIDar to view the
event log, or use the CLI to run the show events detail command to see details for events.
• Check Fault/Service Required LED (back of enclosure): Amber = Fault condition
• Check that the FRU OK LED (back of enclosure) is off
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Procedures

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