Bosch Anywhere Gateway Installation Instructions Manual page 8

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Troubleshooting
Indicator
Possible cause
Flashing red
LAN cable not connected.
Router is switched off.
DHCP is disabled.
Manually set MAC filter prevents IP
address being issued.
No IP address available for the module.
LAN cable faulty.
Alternating red
CAN and LAN connection disconnected
and green
after commissioning.
Constantly
LAN connection established; no access
orange
to IVT server via internet.
Flashing green
Heat source switched off.
Module not connected to CAN system.
Maximum cable length for CAN
connection exceeded.
Short circuit or cable break in the CAN
connection.
Constantly green No fault.
Table 3
Fault table
1) See relevant instruction manual
8
Remedy
Make LAN connection.
1)
Switch router on
.
Enable DHCP at router
Set MAC filter for the MAC address
printed on the enclosure
(Æ Fig. 10 [1], page 40).
Check router configuration
Replace LAN cable.
Disconnect module from power
supply.
Make CAN and LAN connections.
Recommission module.
Disconnect module from power
supply for 10 seconds and
recommission.
-or-
Establish internet connection
-or-
If internet access for the router is
periodically blocked, remove the
1)
timeout
.
-or-
Open ports 5222 and 5223
Switch ON heat source.
Make CAN connection.
Make shorter CAN connection.
Check CAN connection and repair if
required.
Standard operation.
IVT Anywhere Gateway – 6 720 800 760 (2011/09)
en
1)
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1)
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1)
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1)
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