USER GUIDE & SERVICE MANUAL Click on any section below to jump directly there Table of Contents Intro Sabbath Mode Airflow and Product Loading Safety Safety and Warning Service Disposal And Recycling Troubleshooting Wire Diagram Installation Product Liability Environmental Requirements Warranty Claims Electrical Ordering Replacement Parts...
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U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations to preserve the right product, in the right place, at the right temperature. Since 2014, U-Line has been part of the Middleby and attention to even the smallest details. We are known and respected for our unwavering dedication to product design, family of brands.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Safety and Warning that they do not play with this appliance. Cleaning and user maintenance shall not be performed by children without supervision. NOTICE PLEASE READ all instructions before installing, operating, or servicing the appliance.
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Allow unit temperature to stabilize for 24 hours before use. Do not block any internal fans. Use only genuine U-Line replacement parts. Imitation parts can damage the unit, affect its operation or performance and may void the warranty.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Disposal and Recycling DANGER RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Environmental Requirements This model is intended for indoor/interior applications only and is not to be used in installations that are open/ exposed to natural elements. This unit is designed to operate between 50°F (10°C) and 90°F (32°C).
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Electrical NOTICE Electrical installation must observe all state and WARNING local codes. This unit requires connection to a grounded (three-prong), polarized receptacle SHOCK HAZARD — Electrical Grounding that has been placed by a qualified electrician.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cutout Dimensions CUTOUT DIMENSIONS PREPARE SITE Your U-Line product has been designed exclusively for a built-in installation. When built-in, your unit does not Preferred location for drain, water require additional air space for top, sides, or rear.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Dimensions Not Including Handle 24" (610 mm) 33-11/16" to 34-11/16" (856 mm to 881 mm) 3-5/8" to 4-5/8" 17-3/4" (450 mm) (92 mm to 118 mm) Product Dimensions 1...
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Side-by-Side Installation Hinge-by-Hinge Installation (Mullion) When installing two units hinge-by-hinge, 13/16" (22 mm) OTHER SITE REQUIREMENTS is required for integrated models. Additional space may be Side-by-Side Installation needed for any knobs, pulls or handles installed.
The water valve uses a standard 1/4" (6.35 mm) is under pressure at all times. Plastic may crack compression fitting. U-Line recommends using accessory or rupture with age and cause damage to your water hook up kit – part # 80-54674-00. The kit includes a home.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 3. Locate water 8. Install retaining clip. valve in the front of the unit and thread water supply line through. NOTICE Route the water supply line through the unit so it does not come into contact with any internal components other than the solenoid valve.
DRAIN CONNECTION CAUTION With Trap and Vent Proper Drain If your U-Line unit did not come with a factory installed drain pump you must use a gravity A gravity drain may be used if: style drain connection. For assistance in Drain line has at least a 1"...
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(Optional Hook-Up) requirements for a gravity drain, you may have ordered a pre-installed U-Line P60 drain pump. Waste If you need to install a P60 drain pump into your unit, see Valve DRAIN PUMP section in the User Manual.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Anti-Tip Bracket 5. Using a 3/32" drill bit, drill 3 pilot holes 5/8" (16 mm) deep into bottom of countertop. Use the anti-tip bracket as a template. CAUTION 6.
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USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 5. Using a 3/32" drill bit, drill 3 pilot holes 5/8" (16 mm) deep into cabinetry frame using the anti-tip bracket as a template. 6. Install the 3 remaining #8x5/8" screws into the plate using a #2 Phillips head screwdriver.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE General Installation INSTALLATION 1. Plug in the power/electrical cord. 1. Use a level to confirm the unit is level. Level 2. Gently push the unit into position. Be careful not to should be placed along entangle the cord or water and drain lines.
3. Apply double sided tape to the backside of the integrated grill (plinth strip/base fascia). Use the diagram below for reference. U-Line recommends ™ ™ tape, a high strength bonding tape.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Grille - Plinth Installation Installing the grille (plinth strip/base fascia) REMOVING AND INSTALLING GRILLE 1. Align slots in grille (plinth strip/base fascia) rail with (PLINTH STRIP/BASE FASCIA) screw heads in base of unit WARNING 2.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Door Swing Wall For Integrated models that are installed adjacent to a wall, 1/2" (13 mm) 1/2" (13 mm) clearance is recommended from wall on hinge side to allow the door to open 90°. Allow for additional space for any knobs or pulls installed on the integrated panel/frame.
3. Once cover is removed, slide hinge pin into hole as shown. Pin should slide into place, stopping the door at Your U-Line unit was shipped to you with the optional 90° 90°; if the pin does not go into the hole shown, hold pin.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Door Adjustments 4. The wrap hinges on top of the door. Carefully pull wrap away and then up. See below. DOOR ALIGNMENT AND ADJUSTMENT Align and adjust the door if it is not level or is not sealing properly.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Alignment and Adjustment Procedure 1. Using a T-25 Torx Bit, loosen each pair of Torx head screws on both the upper and lower hinge plates. 2. Square and align door as necessary. 3.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE First Use All U-Line controls are preset at the factory. Initial startup requires no adjustments. NOTICE U-Line recommends discarding the ice produced during the first two to three hours of operation to avoid possible dirt or scale that may dislodge from the water line.
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Select CUSTOMER MENU The 3000 Series of U-Line undercounter refrigeration appliances contains a feature rich customer menu. The Customer Menu allows access to a series of advanced Power features including Energy Saver Mode, Sabbath Mode,...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 3000 Series - Customer Menu Energy Saver Mode Energy Saver Mode Select Select Indicator WELCOME TO THE CUSTOMER MENU. USE ICE PRODUCTION UP/DOWN ARROWS TO (12m remaining) SCROLL SETTINGS.
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RETURN TO MENU LANGUAGES ENGLISH 4. Press to confirm your choice. Down The U-Line 3000 Series of models supports a number of Fahrenheit / Celsius display languages including English, Spanish, French, Select German and Italian. RETURN TO MENU FARENHEIT/CELSIUS 1.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Clean Cycle To activate Silent Mode: 1. Press to select “Silence?”. Select RETURN TO MENU CLEAN CYCLE 2. Press . Silent Mode will now begin. CLEAN? To cancel Silent Mode: Down A clean cycle can be initiated through this menu.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Help Select RETURN TO MENU Help Model 3018CLR 1-800-779-2547 Down To access the Help Menu, select “Help” from the Customer Menu. Press to scroll through available information.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Your clear ice machine is pre-set to produce ice between the optimal dimensions illustrated below: ICE CUBE THICKNESS ADJUSTMENT Cube Details 1/4" TO 1/2" 1/16" TO 1/8" NOTICE (6.4 mm to 12.7 mm) (1.6 mm to 3.2 mm)
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE ICE ADJUST Select RETURN TO MENU ICE ADJUST ICE ADJUST = 0 Down Adjust ice thickness as follows: 1. Press and hold for 5 seconds to enter the Customer Menu.
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Sabbath Mode Select Down U-Line Clear Ice Machine models are Star-K certified and can be used during the Sabbath. View a full list of Star-K certified U-Line units at www.star-k.org. To prepare the unit for the Sabbath: 1.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Airflow and Product Loading NOTICE The unit requires proper airflow to perform at its highest efficiency. Do not block the front grille at any time, or the unit will not perform as expected.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • • SERVICE MAINTENANCE Cleaning Integrated Models To clean integrated panels, use household cleaner per the EXTERIOR CLEANING cabinet manufacturer’s recommendations. Stainless Models Stainless door panels and handles can discolor when INTERIOR CLEANING exposed to chlorine gas, pool chemicals, saltwater or Disconnect electric current to the unit.
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Standpipe Water trough U-Line Clear Ice Machine Cleaner is used to remove lime 6. Clean the Interior Bin as follows: scale and other mineral deposits. Refer to the following steps to initiate the self-cleaning cycle.
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Due to variations in water quality or inadequate maintenance your unit may become excessively coated in lime scale or calcium. U-Line offers a cost effective refresh kit which replaces many interior components and will return your unit to like new condition. Refresh kits may be ordered from your local distributor and installed by your local service company.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cleaning Condenser INTERVAL - EVERY SIX MONTHS To maintain operational efficiency, keep the front grille (plinth strip/base fascia) free of dust and lint, and clean the condenser when necessary. Depending on environmental conditions, more or less frequent cleaning may be necessary.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Extended Non-Use VACATION/HOLIDAY, PROLONGED SHUTDOWN For questions regarding winterization, please call U-Line at 414.354.0300. The following steps are recommended for periods of extended non-use: CAUTION 1. Remove all consumable content from the unit.
• Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates. BEFORE CALLING FOR SERVICE If you think your U-Line product is malfunctioning, read • Evaporator: Refrigerant flowing through an evaporator the CONTROL OPERATION section to clearly understand may sound like boiling liquid.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Problem Possible Cause and Remedy No Ice Ensure water is being supplied to the unit. Production Verify the ice making unit is turned on. Not Enough Ice Ensure the condenser coil is clean and free of any dirt or lint buildup.
The part that caused the damage must be returned to U-Line in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part.
• Final Billing – Remodel • Narda (or equivalent) form or submitted online at Noting all of the following on the warranty claim will be www.u-line.com considered proof of purchase, hard copy will not be required: • 60 day submittal deadline from date of completed service •...
Warranty parts will be shipped at no charge after U-Line confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE System Diagnosis Guide REFRIGERATION SYSTEM DIAGNOSIS GUIDE System Suction Suction Compressor Condenser Capillary Evaporator Wattage Condition Pressure Line Discharge Tube Normal Normal Slightly below Very hot Very hot Warm Cold...
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Compressor Specifications OVERLOAD PROTECTOR STARTING RELAY DANGER Electrocution can cause death or serious injury. Burns from hot or cold surfaces can cause RELAY COVER CAPACITOR serious injury. Take precautions when servicing this unit.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Troubleshooting - Extended Listed below are common refrigeration components with a brief description of the normal operating sounds they SPECIFIC ERRORS AND ISSUES make. NOTE: Your product may not contain all the components listed.
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Go to component testing and turn off fill valve, level unit if needed. Low Ice Production Dirty evaporator, dirty condenser, faulty bin Clean the evaporator using U-Line cleaner, clean the condenser coil if thermistor needed, check bin thermistor reading in service mode. Ice Does Not Fall...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE REFRIGERATION SYSTEM DIAGNOSIS GUIDE System Suction Suction Compressor Condenser Capillary Evaporator Wattage Condition Pressure Line Discharge Tube Normal Normal Slightly below Very hot Very hot Warm Cold Normal room...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE MAIN CONTROL ALL ERRORS The main control board is very robust and is rarely the Number cause of system issues. It is important to fully diagnose Error ID Of Occurrences Select...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 2. Press 3. Press to scroll through available information. 4. To clear the error log, press to select “Clear Errors” and press to confirm. The refrigerant vapor leaving the evaporator travels through the suction line to the compressor inlet.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Operation - Service TO ENTER THE MAIN SERVICE MENU TO GO TO NEXT SUB-MENU ITEM YOU MUST ARROW UP TO “RETURN TO MENU” PRESS AND HOLD FOR 5 SECONDS TOUCH AND RELEASE TO RETURN TO THE MAIN MENU...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE SERVICE MENU The All Errors option keeps record of any system errors. When an error occurs it is recorded to all errors. The In addition to a feature rich customer menu, the 3000 number next to the error indicates the number of recorded series also offers a service menu with the ability to fine instances.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Description Solution Description Status Time To Water Clean unit with 37050 cleaner. Water Valve Used Clean circulation Pump Circulation Pump Used system Harvest Harvest Used requires cleaning.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To access Input Status Condenser Fan (Not Used) Cabinet Lighting 1. Use Down to select “Input Status”. Cabinet Lighting (Not Used) Water Valve Pump Circulation Pump 2.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Offsets Self Test Select Select RETURN TO MENU RETURN TO MENU OFFSETS SELF TEST ZONE = 1°F NO ERRORS EVAP = 1°F try “RELAY TOGGLE” Can be displayed in Celsius Down Down Self test is used to initiate a self diagnostic report.
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3018R Down 10.0 NOTICE 10.5 Before altering model selection, U-Line customer service must be notified. Failure to notify The graph below shows a unit’s cooling cycle over time customer service will result in voiding of the with various differentials. manufacturer warranty. Call U-Line Customer Service for assistance.
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To alter model setting The system will create a file named “uline.csv” on the flash disk. In the event the file already exists, new data 3. Use Down to select “Model=”...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Showroom Mode Communication PC Link PC TTY Select Flash USB Flash Drive RETURN TO MENU Note: Unit ships in PC link mode. SHOWROOM MODE Down Showroom displays a number of features and allows the unit to be powered on without running the cooling system.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Defaults Default Value Fahrenheit/Celsius* °F °C Defrost Duration Minutes Next Defrost Hours Thermistor Four OFFSET** — Thermistor Three OFFSET** — Thermistor Two OFFSET** — Thermistor One OFFSET** —...
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USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Thermistors If you change a thermistor in the unit please re-apply die electric grease to the connection. If you encounter a dirty Thermistors are used for various temperature readings. thermistor connection, you should replace the thermistor Thermistors provide reliable temperature readings using a and the thermistor harness.
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Defrost These models have no defrost options. Defrost 1...
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For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by U-Line under the above warranty must be performed by a U-Line factory authorized servicer, unless otherwise specified by U-Line.
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