Troubleshooting - Casio 5582 Operation Manual

Troubleshooting

I can't pair the watch with a
phone.
Q1
I've never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
https://world.casio.com/os_mobile/wat/
Did you install CASIO WATCHES on your
phone?
CASIO WATCHES needs to be installed
on your phone in order to connect with the
watch.
Install the required app on your
l A
phone.
Are your phone's Bluetooth settings
configured correctly?
Configure the phone's Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
"Settings" "Bluetooth"
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●
"Settings" "Privacy"
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●
"CASIO WATCHES"
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Android Users
Enable Bluetooth.
●
Other than the above.
Some phones need to have BT Smart
disabled to use CASIO WATCHES. For
details about setting procedures, see your
phone documentation.
On the Home Screen, tap: "Menu"
"Settings" "Bluetooth"
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"BT Smart settings" "Disable".
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Operation Guide 5582
I can't reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is CASIO WATCHES running?
The watch cannot re-connect with the
phone unless CASIO WATCHES is
running on the phone. On the phone's
Home Screen, tap the "CASIO
WATCHES" icon. Then on the watch, hold
down (C) for at least 1.5 seconds.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the "CASIO WATCHES" icon.
Next, on the watch, hold down (C) for at
least 1.5 seconds.
Q2
I can't connect while my phone is in
the Airplane Mode.
On
Connection with the watch is not possible
"Bluetooth"
while the phone is in the Airplane Mode. After
On
exiting the phone's Airplane Mode, go to its
Home Screen and tap the "CASIO
WATCHES" icon. Then on the watch, hold
down (C) for at least 1.5 seconds.
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"Menu" Q3
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I changed the phone's Bluetooth
from enabled to disabled, and now I
can't connect anymore.
On the phone, re-enable Bluetooth, and then
go to the Home Screen and tap the "CASIO
WATCHES" icon. Next, on the watch, hold
down (C) for at least 1.5 seconds.
Q4
I can't connect after turning off the
phone.
Turn on the phone and tap the "CASIO
WATCHES" icon. Then on the watch, hold
down (C) for at least 1.5 seconds.
Phone-Watch Connection
Q1
I can't establish a connection
between the phone and watch.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the "CASIO WATCHES" icon.
Next, on the watch, hold down (C) for at
least 1.5 seconds.
Has the watch been re-paired with the
phone?
After deleting pairing information from
CASIO WATCHES, re-pair them.
Unpairing
l
If you are unable to establish a
connection...
Use the procedure below to delete the
pairing information from the watch, and
then re-pair the watch and phone.
Hold down (D) for at least two
A
seconds to enter the Timekeeping
Mode.
Hold down (A) for about two seconds.
B
Release the button when the
currently selected Home City name
appears on the display.
Press (D) twice so the seconds digits
C
are flashing.
Hold down (B) for at least two
D
seconds. Release the button when
[CLR] stops flashing. This deletes the
pairing information from the watch
and returns to the timekeeping
display.
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