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Copyrights and Registered
Copyrights
The Bluetooth
®
word mark and logos are
●
registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such
marks by CASIO Computer Co., Ltd. is
under license.
iPhone and App Store are trademarks of
●
Apple Inc. in the United States and other
countries.
iOS is a trademark or registered trademark
●
of Cisco Systems, Inc.
Android and Google Play
TM
are trademarks
●
or registered trademarks of Google LLC.
Other company names and product names
●
used herein are trademarks or registered
trademarks of their respective companies.
Watch Operation Guide 5724
Troubleshooting
I can't pair the watch with a
phone.
Q1
I've never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
https://world.casio.com/os_mobile/wat/
Did you install the CASIO WATCHES
phone app on your phone?
The CASIO WATCHES phone app needs
to be installed on your phone in order to
connect with the watch.
l
A
Are your phone's Bluetooth settings
configured correctly?
Configure the phone's Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
"Settings"
●
"Settings"
●
n
Android Users
Enable Bluetooth.
●
Other than the above.
Some phones need to have BT Smart
disabled to use the CASIO WATCHES
phone app. For details about setting
procedures, see your phone
documentation.
On the Home Screen, tap: "Menu"
"Settings"
"BT Smart settings"
Install the app on your phone.
"Bluetooth"
On
n
n
"Privacy"
"Bluetooth"
n
n
"CASIO WATCHES"
On
n
n
"Bluetooth"
"Menu"
n
n
"Disable".
n
I can't reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is the CASIO WATCHES phone app
running?
The watch cannot re-connect with your
phone unless CASIO WATCHES is
running on the phone. On your phone's
Home Screen, tap the "CASIO
WATCHES" icon. Next, on the watch, hold
down (C) for at least three seconds.
Have you tried turning your phone off and
then back on again?
Turn your phone off and then back on, and
then tap the "CASIO WATCHES" icon.
Next, on the watch, hold down (C) for at
least three seconds.
Is a timer countdown operation in
progress?
Connection with a phone is not possible
while there is 30 seconds or less
remaining on a countdown timer
operation. Stop the countdown operation
before connecting with the phone.
n
27
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