Troubleshooting; Before You Call - Sharp SSR3065JS Operation Manual

TROUBLESHOOTING

BEFORE YOU CALL

PROBLEM
Part of all of the appliance does not
operate
Radiant heaters too hot or not hot
enough
Radiant heater stops glowing
Cooktop produces a strong odor or
light smoke when turned on
Areas of discoloration on cooktop
surface
Metal marks on cooktop surface
Brown streaks or specks on cooktop
surface
PROBLEM
Strong odor during initial use of new
oven
Control Panel Display is dark and
unresponsive
Control Panel Display is illuminated
but unresponsive
Oven door is locked and will not open If a Self Clean cycle has recently finished, this is normal. Wait for the oven to cool fully,
Door will not close properly
Drawer will not close properly
Oven taking too long to cook
Food is overcooked
Food is not baking evenly
Oven light is not working
Oven will not start Self Clean cycle
Metal popping sounds during Self
Clean cycle
E
COOKTOP
The appliance may be disconnected from the power source. If the Control Panel Display is
not illuminated or does not respond to manual commands, check the following:
• Power is connected at the circuit breaker
• The fuse is still functional and not blown
• The power cord is properly plugged in to a functional outlet
Improper cookware: Only use pans with flat bottoms that match the diameter of the cooktop
burner in use. Large pots and pans can lose significant heat from the top. Cover pans with
a lid to retain heat better.
This is normal when radiant heaters are set to low heat settings.
This is normal during the first few uses and will cease after a few initial uses. Ventilate the
room to remove odors.
Always clean food spills before the next use to avoid discoloration. See page 23.
Do not slide metal cookware on the cooktop surface. See page 23.
Always clean boil-overs before the next use to avoid streaks or specks. See page 23.
OVEN
This is normal and will disappear after one or two uses. To be careful, ensure all packag-
ing has been removed from the appliance and check around door sides and inside drawer.
If the Control Panel Display shows only ] or ] [, the appliance is in Sabbath mode. See
page 12.
Control Lock may be activated. Touch and hold Control Lock pad for 3 seconds to unlock.
Alternatively, disconnect and reconnect power at the circuit breaker to reset.
then it will unlock.
Door is not installed properly. See page 25.
Drawer is not installed properly. See page 25.
Adjust the oven calibration. See page 11.
Adjust the oven calibration. See page 11.
Ensure racks are in the correct position. See page 18.
1 Oven light bulb may be burned out and need replacing. See page 24.
2 If the Control Panel Display shows only ] or ] [, the appliance is in Sabbath Mode. See
page 12.
If the oven was recently used or the cooktop is currently in use, this is normal. Self Clean
can only be initiated when the oven is cool and the cooktop is not in operation.
This is normal.
26
SOLUTION
SOLUTION