Troubleshooting; Before You Call - Sharp SSG3061JS Operation Manual

30" slide-in gas range
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BEFORE YOU CALL

PROBLEM
Burners do not light
Unable to maintain a rolling boil or
cook fast enough
Flames around burner are uneven
Cooktop is discolored
PROBLEM
Strong odor during initial use of new
oven
Clicking noise heard during oven
operation
Control Panel Display is dark and
unresponsive
Control Panel Display is illuminated
but unresponsive
Oven door is locked and will not open If a Self Clean cycle has recently finished, this is normal. Wait for the oven to cool fully,
Door will not close properly
Drawer will not close properly
Oven taking too long to cook
Food is overcooked
Food is not baking evenly
Oven light is not working
Oven will not start Self Clean cycle
COOKTOP
1 The appliance may be disconnected from the power source. If the Control Panel Display
is not illuminated or does not respond to manual commands, check the following:
• Power is connected at the circuit breaker.
• The fuse is still functional and not blown.
• The power cord is properly plugged in to a functional outlet.
2 If the Control Panel Display operates, check the following:
• Gas shut off valve is in the ON position, and gas supply to the residence is on.
• Burners and burner caps are properly positioned on cooktop.
• Burner ports (openings around perimeter of burner top) are not clogged.
• Igniters are clean, dry and sparking to the burners.
1 Improper cookware: Only use pans with flat bottoms that match the diameter of the cooktop
burner in use. Adjust burner so flame does not extend beyond the edge of the pot.
2 Large pots and pans can lose significant heat from the top. Cover pans with a lid to retain
heat better.
Ensure burner cap is seated properly on burner and ports are not clogged.
Cooktop is not cleaned thoroughly.
OVEN
This is normal and will disappear after one or two uses. To be careful, ensure all packag-
ing has been removed from the appliance and check around door sides and inside drawer.
This is normal. The oven burner cycles on and off to maintain oven temperature, and when
a burner turns on, the electric spark can be heard periodically for a few seconds, followed
by the sound of the burner igniting.
If the Control Panel Display shows only ] or ] [, the appliance is in Sabbath Mode. See
page 13.
Control Lock may be activated. Touch and hold Control Lock pad for 3 seconds to unlock.
Alternatively, disconnect and reconnect power at the circuit breaker to reset.
then it will unlock.
Door is not installed properly. See page 26.
Drawer is not installed properly. See page 26.
Adjust the oven calibration. See page 12.
Adjust the oven calibration. See page 12.
Ensure racks are in the correct position. See page 18.
1 Oven light bulb may be burned out and need replacing. See page 25.
2 If the Control Panel Display shows only ] or ] [, the appliance is in Sabbath Mode. See
page 13.
If the oven was recently used or the cooktop is currently in use, this is normal. Self Clean
can only be initiated when the oven is cool and the cooktop is not in operation.
27

TROUBLESHOOTING

SOLUTION
SOLUTION
E

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