Canon imageCLASS X MF1643i II Service Manual page 35

Canon
Figure 2 — Dispatch by CITS Call Escalation Procedure Flow Chart
Resolved
On-Site Service
imageCLASS X MF1643 II Series Service Guide
Revision 1
imageCLASS X MF1643 II Series Service Guide
imageCLASS End-User
Assistance Required
by the End-User
CITS Customer Help Desk
1-800-OK-CANON (652-2666)
CITS Dispatches the
Service Provider
Canon's Service Provider
Assistance Required
by the Service Provider
Technical Support Center
1-800-528-2830
Canon USA
Engineering
Resolved
January 2022
Page 30