Related Manuals for Ingenico group Lane/7000
Summary of Contents for Ingenico group Lane/7000
- Page 1 Lane/7000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
4. Installation & connections 4.1 Positionning the terminal 4.2 Inserting SAM (Secure access module) and Micro SD (optional) 4.3 Connecting the terminal to the host 4.4 Setting the Lane/7000 on the standpole adaptor Copyright© 2023 Ingenico - Banks and Acquirers Lane/7000v2... - Page 3 5. Daily use 5.1 Card reading 5.1.1 Swiping a card 5.1.2 Inserting a smart card 5.1.3 Reading a contactless card 5.2 Signature capture 5.3 Audio 5.4 Camera (optional) 6. Maintenance 6.1 Cleaning 6.2 Transport and storage 6.3 Troubleshooting 7. Norms & Marking 7.1 Information to users in the United States and Canada 7.2 No unauthorized modifications...
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Page 4: Introduction
1.Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person. -
Page 5: Unpacking
2.Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An installation guide Cable (specific to connectivity requirements) Power supply unit and power cord A stylus Modules... -
Page 6: Recommendations
Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/7000 or the power provided by a cash register limited power source (LPS). CAUTION Lithium battery cell The terminal is fitted with a lithium battery cell which is not accessible to the user. -
Page 7: Security Of Your Terminal (Tampering Attempt Detection)
Connection of headset on audio jack CAUTION An excessive acoustic pressure of headset can involve deafness! WARNING We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its holder. - Page 8 If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/7000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such...
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Page 9: Main Characteristics
Max relative 85% AT +55°c humidity 3.3.2 Power characteristics Power supply units The Lane/7000 can be powered by several ways : An external power supply unit By POE (Power over Ethernet) By USB (12VDC) Copyright© 2023 Ingenico - Banks and Acquirers... - Page 10 POE (Power over Ethernet) The power sourcing equipment must be compliant with IEEE802.3af standard, class 0 which means 12.95W max. POE implementation in the Lane/7000 can support both mode A and mode B. WARNING The power supply unit provided with your equipment is specially designed for this Ingenico terminal.
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Page 11: Terminal Connectivity
3.3.3 Terminal Connectivity High speed USB Device in the single connector 10/100 Base T Ethernet is available on the Lane/5000. Ethernet It is recommanded to use TCP Protocol It is a 2 wire interface on the Lane/5000 (Rx/Tx). It can RS232 run up to 115200bps 3.3.4 WLAN (2.4 GHz / 5 GHz) -
Page 12: Functional Description
3.4 Functional description Stylus Magnetic 5 inch- stripe touchscreen Reader Contactless Reader Keypad Smartcard Reader second USB Type Ethernet A port port (option) (option) Multipoint Connector (option) Speaker Standpole (option) Adaptor 3,5mm pattern Audio Jack (option) Copyright© 2023 Ingenico - Banks and Acquirers Lane/7000v2 International Holding SAS... -
Page 13: Installation & Connections
(away from video terminals, PC, anti- shoplifting barriers ...). The terminal is exclusively made for indoor use. The Lane/7000 device may be mounted on a flat surface, wall, or customer stand. CAUTION... -
Page 14: Inserting Sam (Secure Access Module) And Micro Sd (Optional)
4.2 Inserting SAM (Secure access module) and Micro SD (optional) CAUTION Before starting, switch off the terminal by disconnecting the power supply. Perform the following operations : Unscrew the modules and remove them both Access to SAM and Micro SD is now possible. Copyright©... - Page 15 Insert the SAM Card into the slot marked (1), (2) or (3). Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below. Slide back the module and screw them tight. Copyright©...
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Page 16: Connecting The Terminal To The Host
CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. - Page 17 Most of the cables used with iSC and iPP ranges are compatible with the Lane/7000. We advise to check with your reseller their compatibility if you plan to replace an iSC480 / ISC250 / ISC Touch 250 by a Lane/7000. Following are some examples of accessories that can be used to connect the Lane/7000.
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Page 18: Setting The Lane/7000 On The Standpole Adaptor
4.4 Setting the Lane/7000 on the stand- pole adaptor Install the terminal on a flat surface is not possible on the Lane/7000 as is. It is designed to be fitted on a standpole adaptor. A specific pattern by Ingenico has been developed to fit the Lane/7000. - Page 19 Click! The Lane/7000 is now ready to use : Copyright© 2023 Ingenico - Banks and Acquirers Lane/7000v2 International Holding SAS 900027893 R11 000 04 / 0423 All rights reserved...
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Page 20: Daily Use
5.Daily use 5.1 Card reading 5.1.1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions. -
Page 21: Signature Capture
CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 5.2 Signature capture The signature capture is done with a stylus and a capacitive touchscreen 5.3 Audio The speaker is available, there is also an audio jack. -
Page 22: Camera (Optional)
5.4 Camera (optional) Camera The Lane/7000 can be equiped with a module integrating a 5 megapixels autofocus camera. Reference of the module : MODU/7005 WiFi/BT Note: The Lane/7000 can be equiped with a module without camera. Reference of the module : MODU/7003 WiFi/BT Copyright©... -
Page 23: Maintenance
6.Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6.1 Cleaning of the terminal Guidelines for the proper cleaning of Ingenico Payment Terminals are as follows: Ingenico recommends using a soft cloth very slightly impregnated with soapy water to clean the outside of the terminal. -
Page 24: Transport And Storage
POS, or power supply. If the Lane/7000 device is directly connected to a host, reset the host by turning it off and back on again. Magnetic Card Reader Does Not Work Properly... -
Page 25: Norms & Marking
To determine if the problem is with the card : a. If your host device has a magnetic stripe reader, try swiping the card there. b. If you have another working Lane/7000 device, try swiping the card there. Smart Card Reader Does Not Work Properly... - Page 26 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. This device complies with Industry Canada licence-exempt RSS standard(s).
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Page 27: No Unauthorized Modifications
7.2 No unauthorized modifications Federal Communication Commission Interference Statement 47 CFR Section 15.21. Consult the dealer or an experienced radio/TV technician for help. CAUTION This equipment may not be modified, altered, or changed in any way without signed written permission from Ingenico. -
Page 28: Markings
Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your resellers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. - Page 29 The C-Tick is an identification trademark registered to the Australian Communications Media Authority (ACMA). The C-Tick mark signifies that the labelled electronic device is compliant with applicable electromagnetic compatibility (EMC) requirements. Waste of Electrical and Electronic Equipment (WEEE) symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling.
- Page 30 “This Document is Copyright © 2023 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.
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