Issue
Potential cause
Battery drains very
Did you leave your hearing aid on for long
quickly.
periods of time?
Is the hearing aid 3-4 years old?
(Rechargeable model)
Hearing aid is not
Is the hearing aid correctly inserted in the
charging
charger?
Is the hearing aid charger charged or
plugged into a power source?
Potential solution
Always turn off your hearing aids when you
are not using them, or place them in the
charger for charging (Rechargeable
hearing aids).
Your batteries will run out faster when you
use wireless functions like streaming from
your mobile device or from your TV with our
TV streamer.
Visit your hearing care professional.
Put the hearing aid back in the charger.
(See the user guide for your charger.)
Charge the hearing aid charger. (See the
user guide for your charger.)
Troubleshooting
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