Canon imageRUNNER ADVANCE DX 717 Series Service Manual page 77

Canon
imageRUNNER ADVANCE DX 717 Series Service Guide
Revision 8
imageRUNNER ADVANCE DX 717 Series Service Guide
(b) Scenario 2: Provide a Phone-Fix, Identify Parts to be
Replaced over the Phone, the Parts Are Sent, and the
Customer Replaces Them
Although the device does not generate a message that tells
the customer to replace the Fixing Assembly and the ADF
Pickup Roller/Separation Pad, it is recommended that
dealerships identify when these parts should be replaced via
a telephone conversation with their customer, ship the parts
to the customer, and then have the customer replace the
parts. Instructions come inside the parts box, and once the
customer completes the installation, the parts counter should
be reset manually so that dealers receive the replacement
completion alarm via the UGW.
Figure 5 – Less Maintenance - Parts Replacement via
Telephone Scenario
Table 29 – Less Maintenance - Target Parts for Replacement
Scenario 2
Replacement
Items
Instruction
Fixing Sheet in the
Assembly box
ADF Pickup
Sheet in the
Roller/Separa
box
tion Pad
Completion
Counter
Reset
Counter Reset
Screen
Default
User mode >
Settings/Regist Displayed
ration
User mode >
Settings/Regist Displayed
ration
Replacement
Change the Completion
Default Alarm to
UGW
COPIER >
OPTION >
Supported
DSPLY-SW >
FIX-WRN1
COPIER >
OPTION >
Supported
DSPLY-SW >
DF-DSP
March 2023
Page 71