Sub-Zero DEC3650RL Use And Care Manual page 24

Troubleshooting
Troubleshooting
ICE PRODUCTION
No ice.
Verify the ice cube indicator appears on the control
1
panel display.
Verify the ice maker has been on for at least 24 hours.
2
3 Verify the freezer temperature is near 0°F.
Verify the ice bin is properly installed.
4
5 Verify the ice maker arm is in the down position.
6 Verify water is being supplied to the unit.
Verify the water filter has been replaced within the last
7
12 months and installed properly.
Verify the water filter has been removed if a reverse
8
osmosis filtration system is being used.
Blue or green ice.
1 Possible copper supply line corrosion. Contact a
plumber to clean or replace.
Black flecks in the cubes.
1 Stop use and contact Sub-Zero Factory Certified
Service.
Bad taste.
Defrost the freezer and clean with soap and water.
1
2 Place coffee grounds or charcoal briquettes in the
freezer to absorb odor.
Hollow cubes.
1 Clean the condenser. Contact Sub-Zero Factory
Certified Service if unresolved.
24 | Sub-Zero Customer Care 800.222.7820
ODOR
1 Clean the unit before using for the first time. This will
clear any odors that may have been trapped during
shipping.
Replace the air purification cartridge.
2
3 Clean the unit and shelving thoroughly.
Cover uncovered food.
4