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LG 75XE3C Owner's Manual

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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55XE3C
75XE3C
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG 75XE3C

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55XE3C 75XE3C www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS IMPORTANT PRECAUTIONS ..3 - Precautions When Installing the Product ....3 - Precautions for the AC Adapter and Power ..5 - Precautions When Moving the Product ....6 - Precautions When Using the Product ....7 - Precautions When Cleaning the Product ....8 - Precautions When Experiencing Image Sticking ...................9 - Precautions When Using the Remote Control .9...

  • Page 3: Important Precautions

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. IMPORTANT PRECAUTIONS The Safety Precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose.
  • Page 4 • Be careful when installing the product where it is likely to get wet, such as in a bathroom or other locations exposed to rain or water. - This may cause fire, electric shock or product malfunction. • Do not insert pieces of metal, such as coins, hairpins and metal debris, or flammable materials, such as paper or matches, into the product.

  • Page 5: Precautions For The Ac Adapter And Power

    Also, avoid touching the power plug immediately after pulling it out of the wall outlet. - This may cause electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause fire or electric shock. •...

  • Page 6: Precautions When Moving The Product

    CAUTION Failure to observe these instructions may result in minor injury or damage to the product. • Do not remove the power cord when the product is in use. - Otherwise, the product may be damaged due to the sudden loss of power. •...

  • Page 7: Precautions When Using The Product

    Precautions When Using the Product WARNING Failure to observe these warnings may result in serious injury or death. • Do not disassemble, repair or modify the product by yourself. - Otherwise, the product may cause fire or electric shock. If the product needs to be checked, adjusted or repaired, contact the service center.

  • Page 8: Precautions When Cleaning The Product

    CAUTION Failure to observe these instructions may result in minor injury or damage to the product. • Do not use or store the product near inflammables. - This may result in fire or explosion. • Take a break to protect your health and vision when using the product for long periods of time. •...

  • Page 9: Precautions When Experiencing Image Sticking

    Precautions When Experiencing Image Sticking • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image sticking. • Use a screen saver when using the monitor for a prolonged period of time. •...

  • Page 10: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

  • Page 11: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.

  • Page 12: Product Contents

    Product Contents The image may be different according to the model. Illuminance sensor / IR Receiver Power Indicator Magnet Sensor Circuit Breaker • Power Off: Green • Power On: Red * This image shows the product with the back cover off.

  • Page 13: Installing In Landscape Orientation

    Pixel Sensor NOTE • The 75XE3C does not support installation in landscape orientation. Installing on a Wall For proper ventilation, make sure the product is installed at least 100 mm (3.9 inches) away from the walls on every side. Consult a professional installation company near you for details on installation.

  • Page 14: Enclosure Installation Guide

    - 55XE3C: M8, Torque - 17 Kgf to 27 Kgf (Bottom side: 8 holes, Left, Right Sides: each of 4 holes) - 75XE3C: M10, Torque - 17 Kgf to 27 Kgf (Bottom side: 10 holes, Left, Right Sides: each of 4 holes) •...

  • Page 15: Safety And Precaution Guide For Installation

    Safety and Precaution Guide for Installation Direct Sunlight • While powered off, make sure the device is not exposed to direct sunlight for a prolonged period. - Protect the display with cloth or a box when storing the device after it has been powered off. - This can prevent faults such as black spots, creases, and yellowing.

  • Page 16: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 17 PSM Selects the Picture Mode. (HOME) Activates the Launcher. W.BAL Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.

  • Page 18: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 19 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core, such as a DVI-D cable. • If you turn the monitor on when the set is cold, the screen may flicker.

  • Page 20: To Connect External Devices

    To Connect External Devices When Installing a Media Player Internally - 55XE3C (Unit: mm(inches)) 4-M3(0.1) Mounting Hole (5.0) - 75XE3C (Unit: mm(inches)) 4-M3(0.1) Mounting Hole (5.0) 4-M3(0.1) Mounting Hole (5.0) • Remove the rear cover. • Mount the media player after using the bracket for the media player.
  • Page 21 When Installing a Media Player/PC Externally - 55XE3C - 75XE3C NOTE • If you set the tile mode using DVI-D or HDMI, you will not be able to watch HDCP-encrypted content. • If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable.

  • Page 22: Using The Input List

    Using the Input List (HOME) • HDMI DVI-D DISPLAYPORT...

  • Page 23: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. • Check whether the circuit breaker has been connected properly. The switch of the circuit breaker must be set to on (red). •...
  • Page 24 The screen image looks abnormal. Problem Action Is the screen position wrong? • Check if the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] [Display] [Setting] menu.
  • Page 25 Screen color is abnormal. Problem Action Screen has poor color resolution (16 • Set the number of colors to more than 24 bits (true color). Select colors). [Control Panel] [Display] [Settings] [Color Table] in Windows. (The settings may differ depending on your operating system.) Screen color is unstable or mono-colored.
  • Page 26 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.

  • Page 27: Product Specifications

    - This may not be supported on some OS or graphics card types. Horizontal frequency HDMI / DVI-D / DisplayPort 55XE3C : 30 kHz to 83 kHz 75XE3C : 30 kHz to 135 kHz Vertical frequency HDMI / DVI-D / DisplayPort 55XE3C : 56 Hz to 60 Hz 75XE3C : 30 Hz to 60.31 Hz...
  • Page 28 Standby Mode: ≤ 0.5 W Dimensions (Width x Height x Depth) 745.3 mm x 1345.4 mm x 160.0 mm / 70.0 kg / Weight (29.3 inches x 52.9 inches x 6.2 inches / 154.3 lbs) 75XE3C LCD Panel Pixel Pitch 0.429 mm (H) X 0.429 mm (V) Power Rated Voltage AC 200-240 V~ 50/60 Hz 5.7 A...
  • Page 29 47.712 1280 x 1024 63.981 60.02 1680 x 1050 65.290 59.954 1920 x 1080 67.5 Only 75XE3C 3840 x 2160 67.5 (HDMI / DisplayPort) Only 75XE3C 3840 x 2160 (HDMI / DisplayPort) HDMI / DisplayPort (DTV) mode Resolution Horizontal frequency (kHz)
  • Page 30 NOTE • When using HDMI/DVI-D/DisplayPort inputs, PC and DTV resolutions can be adjusted in the Input Label. • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz. •...
  • Page 31 Supplier’s Declaration of Conformity Trade Name Responsible LG Electronics USA, Inc. Party Make sure to read the Safety Precautions before using the product. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 The model and serial numbers of the SET are located on the back and one side of the SET.
  • Page 32 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. webOS 3.0 www.lg.com...
  • Page 33 - Control Manager ............29 are available for download. How to Use LG Electronics will also provide open source code to you on CD-ROM for a charge covering the Follow the steps below if you encounter issues cost of performing such distribution (such as the...

  • Page 34: User Settings

    NOTE • The software-related contents may be changed without prior notice due to upgrade of the product functions. • Some features described in the User Guide may not be supported in certain models. • SNMP 2.0 is supported. USER SETTINGS Main Menu Settings Picture Settings To Select Picture Mode...
  • Page 35 To fine-tune the picture mode [Picture] [Picture Mode Settings] [Customize] • [Backlight]/[OLED Light]: Adjusts the brightness of the screen by controlling the LCD backlight. The closer the value is to 100, the brighter the screen is. • [Contrast]: Ajusts the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 36 • [Picture Options]: Customizes the picture options. - [Noise Reduction]: Removes irregularly generated tiny dots for a clear picture. - [MPEG Noise Reduction]: Reduces the noise produced while creating digital video signals. - [Black Level]: Adjusts the black level of the picture to correct the brightness and contrast of the picture. (Recommended settings according to input signal: RGB 0–255: High, RGB 16–235: Low, YCbCr: Low) - [Real Cinema]: Optimizes the video image for a cinematic look.
  • Page 37 To use the Energy Saving function [Picture] [Energy Saving] Reduces power consumption by adjusting peak screen brightness. • [Auto]: Adjusts the brightness of the monitor according to ambient light. (This feature is available only with certain models.) • [Off]: Disables the Energy Saving mode. •...

  • Page 38: Sound Settings

    Sound Settings • Only applies to certain models. To select a Sound Mode [Sound] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. •...
  • Page 39 Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 40: Network Settings

    Network Settings To Set a Signage Monitor Name [Network] [Signage Name] You can set a name for Signage Monitor that will be used on the network by using the on-screen keyboard. To Set Your Wired Network [Network] [Wired Connection (Ethernet)] •...
  • Page 41 For details, contact your ISP. • LG is not responsible for any malfunction of the display and/or the Internet connection feature due to communication errors/malfunctions associated with your Internet connection, or other connected equipment.
  • Page 42 NOTE • If you want to access the Internet directly on your display, the Internet connection should always be on. • If you cannot access the Internet, check the network conditions from a PC on your network. • When you use Network Setting, check the LAN cable or check if DHCP in the router is turned on. •...

  • Page 43: General Settings

    General Settings To configure the language [General] [Menu Language] Select one of the languages on the menu displayed on the screen. • [Menu Language]: Sets a language for Signage. Setting up the keyboard language [General] [Keyboard Languages] Select the language you wish to show on the keyboard. •...
  • Page 44 Configuring Set ID [General] [Set ID] • [Set ID](1 to 1000): Assigns a unique Set ID number to each product when several products are connected for display. Assign numbers ranging from 1 to 1000 and exit the option. You can control each product separately by using the Set ID you assigned to each product.
  • Page 45 Configuring the Dual-View Screen (For double-sided flat OLED models only) [General] [Dual-View Screen Setting] • [Front Screen Name]: Sets the name of the front screen. • [Back Screen Name]: Sets the name of the back screen. • [Screen Swap]: Swaps the images on the front and back side of the screens. •...

  • Page 46: Entertainment

    ENTERTAINMENT Using Multimedia Features Connecting USB/SD Storage Devices Connect a USB storage device such as a USB flash memory, SD storage devices or an external hard drive to the display and use multimedia features. CAUTION • Do not turn the monitor off or remove the USB storage device while Photo & Video or Music is playing. •...
  • Page 47 Tips for using USB/SD storage devices • Only a USB storage device can be recognized. • A USB device does not work effectively when it is connected via a USB hub. • A USB storage device using an automatic recognition program may not be recognized. •...
  • Page 48 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB storage devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 49: Photo & Video

    Photo & Video • The photo feature is not supported in OLED models. Supported Photo & Video Files Supported External Subtitle Format • *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX), *.dcs (DLP Cinema) NOTE • Subtitles are not supported in certain models.
  • Page 50 Maximum data transfer rate • Full HD video H.264 1920 x 1080@60P BP/MP/HP@L4.2 40 Mbps HEVC 1920 x 1080@60P MP@L4.1, Main10 Profile@L4.1 40 Mbps • Ultra HD (For Ultra HD models only) H.264 1920 x 1080@60P 4096 x 2160@30P BP/MP/HP@L5.1 50 Mbps HEVC 4096 x 2160@60P MP@L5.1, Main10 Profile@L5.1 50 Mbps Supported Photo File File Format...

  • Page 51: Viewing Photos And Videos

    • (For Ultra HD models only) Ultra HD image: 3840 X 2160 Some HEVC-encoded Ultra HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be used after upgrading software. Extension Codec .mkv, .mp4, .ts...

  • Page 52: Scheduled Playing

    Scheduled Playing • Only applies to certain models. You can schedule your selected content to play at a certain time. (Scheduled playing is available with external inputs.) Select your desired storage device. Enter the folder that contains the file you wish to schedule. Click the New Scheduled Playing button in the upper right.

  • Page 53: Music

    Music Supported Music Files • Some of the models that do not support the audio output cannot play the music. File Format Item Information .mp3 Bit rate 32 Kbps to 320 Kbps Sample freq. 16 KHz to 48 KHz Support MPEG1, MPEG2 Channels Mono, Stereo...

  • Page 54: Supersign Contents

    SuperSign Contents Plays stored files using the Export option in SuperSign Editor. To play back the stored files using the Export option Only contents distributed by SuperSign Manager are displayed and selectable. If there is a USB/SD storage device connected, the image on the USB/SD device is outputted additionally. NOTE •...

  • Page 55: Local Contents Scheduler

    Local Contents Scheduler • Only applies to certain models. • The recommended resolution for scheduled photo playback is 4096 x 2160 or below. Setting a Scheduled Playing You can create a scheduled playing using the Local Contents Scheduler and the Photo & Video app. Scheduled Playing with Photo &...

  • Page 56: Screen Share

    ) program on your laptop. Any nearby LG Signages supporting WiDi are detected. In the list of detected displays, select a Signage to connect to and then, click Connect. Enter the 8-digit PIN number (a) displayed on the Signage in the input field of your laptop (b) and click Continue.

  • Page 57: Group Manager

    Group Manager • Only applies to certain models. Using this template-based content editing program, you can produce, manage and play content. There are three modes: Master, Slave and StandAlone. The program can be used to distribute and play schedules between the Master and Slave.
  • Page 58 How to Use • Monitors: Run the app in the Launcher bar and add/edit/delete the desired content. • Mobile devices: Run the app in the Launcher bar and get access using the QR code or URL provided. NOTE • If you use a mobile device, you need to go through an authorization process using a PIN code. The default PIN code is ‘000000’...

  • Page 59: Leveler Tool

    Leveler Tool • Only applies to certain models. You can check whether the product is horizontally and vertically level when installing the product outdoors in an enclosure. Accessing the Leveler Tool You can check whether the product is horizontally and vertically level. Exiting the Leveler Tool Exit the Leveler Tool by pressing the EXIT key on your remote control.

  • Page 60: Control Manager

    Control Manager • Only applies to certain models. You can control and check the status of the display through web browser. This function is available on PC and mobile device. CAUTION • Supported resolutions (this program is optimized for the following resolutions): - 1280 x 1024 / 375 x 667 •...

  • Page 61: How To Use

    How to Use On a PC Enter ‘https://Product IP address:3737’ in the browser's address bar to access the Control Manager login page. Enter the password in the Password window (The default password is ‘000000’). Click the Login button after entering the password to access the Dashboard. Click the face-shaped image to access the User Menu (Change Password, Logout).

  • Page 62: Follow The Steps Below If You Encounter Issues

    Follow the steps below if you encounter issues with your security certificate while attempting to access. On Chrome Click 'ADVANCED' Click 'Proceed to product IP address (unsafe)'...
  • Page 63 On FireFox Click 'Advanced' Click Add 'Exception...'...
  • Page 64 Click 'Confirm Security Exception' On Internet Explorer Click 'Continue to this website (not recommended)'. * The text of the links and buttons may differ depending on the OS (Operating System) or language settings used.

  • Page 65: Multi-Screen

    Multi-Screen Changing Screen Input Press the button on the top right of each split • Only applies to certain models. screen to select the desired input. This feature allows you to view multiple external inputs and videos on a single screen. NOTE Accessing Multi-Screen •...

  • Page 66: Picture Id Settings

    PICTURE ID Settings NOTE • If PICTURE ID is set to 2, only the upper right monitor, • Only applies to certain models. which has a Set ID of 2, can be controlled by IR [PICTURE ID] is used to change the settings of a signals.

  • Page 67: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes may not be supported depending on the model. Code (Hex) Function Remarks (POWER) Remote control button MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving) Remote control button (INPUT) Remote control button...
  • Page 68 Code (Hex) Function Remarks (SETTINGS (Menu)) Remote control button Auto Config. Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button TILE Remote control button EXIT Remote control button PICTURE ID ON (RED)

  • Page 69: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS • Only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting the Cable •...

  • Page 70: Communication Parameter

    Communication Parameter NOTE • When using three-wire connections (non-standard), Baud Rate: 9600 bps an IR daisy chain cannot be used. Data Length: 8 bit • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 71: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) [Power] 00 to 02 [Select input] See [Select Input] [Aspect Ratio] See [Aspect Ratio] [Energy Saving] See [Energy Saving] [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 72 COMMAND DATA (Hexadecimal) [Reset] 00 to 02 [Current Temperature] [Key] See [Key] [Time Elapsed] [Product Serial Number] [Software Version] [White Balance Red Gain] 00 to FE [White Balance Green Gain] 00 to FE [White Balance Blue Gain] 00 to FE [White Balance Red Offset] 00 to 7F [White Balance Green Offset]...
  • Page 73 COMMAND DATA (Hexadecimal) [Check the status] See [Check the status] [Check Screen] 00 to 01 [Speakers] 00 to 01 [Daylight Saving Time] See [Daylight Saving Time] [PM Mode] n, 0c 00 to 03 [ISM Method] See [ISM Method] [Network Settings] n, 80(81)(82) See [Network Settings] [Auto-adjustment] [H Position]...
  • Page 74 COMMAND DATA (Hexadecimal) [Aspect Ratio] ([Rotation]) n, 89 00 to 01 [Easy Brightness Control Mode] 00 to 01 [Easy Brightness Control Schedule] See [Easy Brightness Control Schedule] [MultiScreen] Mode & [Input] See [MultiScreen] Mode & [Input] [Aspect Ratio] ([MultiScreen]) See [Aspect Ratio] ([MultiScreen]) [Screen Mute] ([MultiScreen]) See [Screen Mute] ([MultiScreen]) [Screen Off Always]...

  • Page 75: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: Identifies between the factory setting and the user setting modes. * [Command2]: Controls monitor sets. * [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000(01H~3E8H) under Settings in the OSD menu.
  • Page 76 01. [Power] (Command: k a) 03. [Aspect Ratio] (Command: k c) Controls the power on/off of the set. Adjusts the aspect ratio. Transmission Transmission (k)(a)( )(Set ID)( )(Data)(Cr) (k)(c)( )(Set ID)( )(Data)(Cr) Data 00: Off Data 01: 4:3 01: On 02: 16:9 02: Restart 04: Zoom...
  • Page 77 05. [Picture Mode] (Command: d x) 08. [Sharpness] (Command: k k) Selects a picture mode. Adjusts the screen sharpness. Transmission Transmission (d)(x)( )(Set ID)( )(Data)(Cr) (k)(k)( )(Set ID)( )(Data)(Cr) Data 00: Vivid Data 00~32: Sharpness 0 to 50 01: Standard Acknowledgement 02: Cinema (k)( )(Set ID)( )(OK/NG)(Data)(x)
  • Page 78 12. [Balance] (Command: k t) 15. [Volume Control] (Command: k f) Adjusts the sound balance. Adjusts the playback volume. Transmission Transmission (k)(t)( )(Set ID)( )(Data)(Cr) (k)(f)( )(Set ID)( )(Data)(Cr) Data 00~64: Left 50 to right 50 Data 00~64: Volume 0 to 100 Acknowledgement Acknowledgement (t)( )(Set ID)( )(OK/NG)(Data)(x)
  • Page 79 17. [Time] 2 (hour/minute/second) (Command: f x) 20. [Off Timer] (Repeat/Time) (Command: f e) Adjusts the Time 2 (hour/minute/second) value. Configures Off Timer (Repeat/Time) settings. Transmission Transmission (f)(x)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 00~17: 00 to 23 hours Data1 Data2...
  • Page 80 21. [On timer ](Repeat/Time) (Command: f d) 22. [On Timer Input] (Command: f u) Configures On Timer (Repeat/Time) settings. Select an external input for the current On Time setting and add a new schedule. Transmission Transmission (f)(d)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (f)(u)( )(Set ID)( )(Data1)(Cr) Data1 (f)(u)( )(Set ID)( )(Data1)()(Data2)(Cr)

  • Page 81: Current Temperature] D N

    23. [No Signal Power Off] (15Min) (Command: f g) 26. [Reset] (Command: f k) Sets the monitor to enter Automatic Standby mode if there is no signal Performs the reset function. for 15 minutes. Screen Reset can only be performed in RGB input mode. Transmission Transmission (f)(g)( )(Set ID)( )(Data)(Cr)

  • Page 82: Time Elapsed] D L

    29. [Time Elapsed] (Command: d l) 33. [White Balance Green Gain] (Command: j n) Checks the elapsed time. Adjusts the white balance green gain value. Transmission Transmission (d)(l)( )(Set ID)( )(Data)(Cr) (j)(n)( )(Set ID)( )(Data)(Cr) Data FF: Read status Data 00~FE: Green Gain 0 to 254 FF: Checks the green gain value Acknowledgement...

  • Page 83: White Balance Blue Offset] S Z

    37. [White Balance Blue Offset] (Command: s z) 40. [Tile Mode] (Command: d d) Adjusts the white balance blue offset value. Sets the Tile Mode and sets values for the tile rows and columns. Transmission Transmission (s)(z)( )(Set ID)( )(Data)(Cr) (d)(d)( )(Set ID)( )(Data)(Cr) Data 00~7F: Blue Offset 0 to 127...

  • Page 84: Natural Mode] D J

    43. [Natural Mode] (in Tile mode) (Command: d j) 46. [Power On Delay] (Command: f h) When displaying the image naturally, the part of the image that would Sets the schedule delay when the power turns on. (unit: seconds). normally be displayed in the gap between the monitors is omitted. Transmission Transmission (f)(h)( )(Set ID)( )(Data)(Cr)

  • Page 85: Fail Over Input Select] M J

    48. [Fail Over Input Select] (Command: m j) 50. [Local Key Operation] (Command: t o) Selects an input source for auto switch. Configures the local key operation settings of the product. * This command is only available when the Fail Over (auto) mode is set Transmission to Custom.

  • Page 86: Daylight Saving Time] S

    53. [Speaker] (Command: d v) Data 10 (Check Screen) Data1 00: Check Screen result NG Sets the speaker function. 07: Check Screen result OK Transmission * Sets to NG when Check Screen is set to Off or not supported. (d)(v)( )(Set ID)( )(Data)(Cr) Data 00: Off Data...

  • Page 87: Pm Mode] S

    55. [PM Mode] (Command: s n, 0c) 57. [Network Settings] (Command: s n, 80 or 81 or 82) Selects the desired PM mode option. Configures network and DNS settings. Transmission Transmission (s)(n)( )(Set ID)( )(0c)( )(Data)(Cr) (s)(n)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)( )(Data4)( ) (Data5)(Cr) Data 00: Sets the Power Off mode.

  • Page 88: Auto-Adjustment] J U

    58. [Auto-adjustment] (Command: j u) 61. [H Size] (Command: f s) Automatically corrects the position and shaking of the picture. (Works Adjusts the horizontal size of the screen. This feature only works when the only in RGB-PC input mode.) Tile Mode is set to Off. * The operational range varies depending on the RGB input resolution.

  • Page 89: Intelligent Auto]

    64. [Intelligent Auto] (Command: t i) 67. [Time Sync] (Command: s n, 16) Selects the desired Intelligent Auto option. Configures the Time Sync. Transmission Transmission (t)(i)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: Off Data 00: Off 01: On 01: On * This feature works in the Master mode.

  • Page 90: Studio Mode] S N

    70. [Studio Mode] (Command: s n, 83) 73. [DPM Wake up Control] (Command: s n, 0b) Sets Studio Mode to on/off. Sets the DPM Wake up Control Mode. Transmission Transmission (s)(n)( )(Set ID)( )(8)(3)( )(Data)(Cr) (s)(n)( )(Set ID)( )(0)(b)( )(Data)(Cr) Data 00: Off Data...

  • Page 91: Aspect Ratio] ([Rotation]) S N

    76. [Aspect Ratio (Rotation)] (Command: s n, 89) 78. [Easy Brightness Control Schedule] (Command: s s) Controls the Aspect Ratio (Rotation) screen. Sets Easy Brightness Control schedules. (This command works only when Content Rotation is on.) Transmission Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (s)(n)( )(Set ID)( )(8)(9)( )(Data)(Cr) Data1 Data...

  • Page 92: Aspect Ratio] ([Multiscreen]) X D

    79. [MultiScreen Mode & Input] (Command: x c) 81. [Screen Mute] (MultiScreen) (Command: x e) Saves or controls the MultiScreen Mode and input. Turns on/off each screen in MultiScreen. Transmission Transmission (x)(c)( )(Set ID)( )(Data1)( )(Data2)( )(Data3( )(Data4) (x)(e)( )(Set ID)( )(Data1)( )(Data2)(Cr) ( )(Data5)( )Cr) Data1 01: Controls the Main input...

  • Page 93: Wireless Wake On Lan] S N

    84. [Wireless Wake-on-LAN] (Command: s n, 90) 87. [Holiday Schedule] (Command: s n, 1b) Sets Wireless Wake-on-LAN. Configures the Holiday Schedule. Transmission Transmission (s)(n)( )(Set ID)( )(9)(0)( )(Data)(Cr) (s)(n)( )(Set ID)( )( )(1)(a) ( )(Data1)( )(Data2)( )(Data3)( )(Data4)(Cr) Data 00: Off 01: On Data1 1.

  • Page 94: Dual Screen Off] S N

    88. [Dual Screen Off] (Command: s n, 92) 91. [Luminance Value Read] (Command: m u) Turn Dual Screen On or Off. Reads luminance value. Transmission Transmission (s)(n)( )(Set ID)( )(9)(2)( )(Data)(Cr) (m)(u)( )(Set ID)( )(FF)(Cr) Data 00: MainScreen – On / SubScreen – On 01: MainScreen –...

  • Page 95: T 93 [Power Indicator Settings] F O

    93. [Power Indicator] (Command: f o) 96. [Hybrid Mode] (Command: s n, 96) Sets the Power Indicator Settings. Sets display’s transparency mode. Transmission Transmission (f)(o)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(9)(6)( )(Data)(Cr) Data 00: Off Data 00: Hybrid (effect: Off) 01: On 01: Hybrid (effect: Full white) 02: Semi-Transparent...

  • Page 96: Hdmi It Contents] S N

    99. [HDMI IT Contents] (Command: s n, 99) 102. [No Signal Image] (Command: s n, a9) Uses HDMI data to automatically set Picture Mode. Turns No Signal Image On or Off. Transmission Transmission (s)(n)( )(Set ID)( )(9)(9)( )(Data)(Cr) (s)(n)( )(Set ID)( )(a)(9)( )(Data)(Cr) Data 00: Off Data...

  • Page 97: Analog Signage Blu On/Off

    105. Analog Signage BLU On/Off Time Setting (Command: s n, c3) Set on/off schedule for Analog Signage BLU. Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data1)( )(Data2)( ) (Data3)( )(Data4)( )(Cr) Data1 Set power on schedule (hour) 00~17: 00~23 (hour) Data2 Set power on schedule (minute) 00~3B: 00~59 (minute) Data3 Set power off schedule (hour)
  • Page 99 INSTALLATION MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating the your set and retain it for future reference. webOS 3.0 www.lg.com...
  • Page 100 CONTENTS ACCESSING INSTALLATION White Balance MENU ..........4 Application Web Browser INSTALLATION MENU ....5 Status Message - Signage Setup..............5 SIMPLINK Setup Power On Status Local Dimming Wake On LAN Holiday Schedule LAN Daisy Chain Easy Brightness Control Power Off Management Analog Signage BLU Setting Rotation Crestron Beacon...
  • Page 101 - Fail Over ................22 - Server ...................27 Set Automatically Auto Server IP Type Manual Server IP - ISM Method ..............23 Server Status Mode Port Number Repeat Secured Connection Wait Control Server IP Type Duration Control Server IP Repeat Day Control Server Port Start Time Control Server Status End Time...

  • Page 102: Accessing Installation Menu

    ACCESSING INSTALLATION MENU Press and hold the SETTINGS button for 5 seconds. When Input ID (The top right corner ) is displayed, enter your password. (The default value is 0, 0, 0, 0 When the Installation Menu is displayed, select the desired option. - Signage Setup - USB Cloning - Password Change...

  • Page 103: Installation Menu

    INSTALLATION MENU NOTE • Some features described in the Installation manual may not be supported in certain models. Signage Setup Use this menu to configure the digital signage after installation. Power On Status • You can select the operating status of the monitor when the main power is switched on. •...

  • Page 104: Power Off Management

    Power Off Management • No Signal Power Off (15 Min) - You can choose whether to use the 15 min force off feature. - You can set this option to On or Off. - If you set this option to On, the product turns off when it has remained in no signal status for 15 minutes. - If you set this option to Off, the 15 min force off feature is disabled.
  • Page 105 • PM Mode - Power Off: Normal DC off status. - Sustain Aspect Ratio: Normal DC off status except that Switching IC stays on. On certain models, this applies only to a specific input mode (DisplayPort) and has the same effect as Screen Off Always in other input modes. - Screen Off: Automatically changes to Screen Off status when entering the DPM mode, Auto Off (15 mins, 4 hours), or Abnormal Shut Down.

  • Page 106: Rotation

    Rotation • OSD Portrait Mode - This feature allows you to rotate the OSD clockwise. - You can set this feature to Off/90/180/270. (Some models only support certain settings.) - If you set this feature to Off, the feature is disabled. - If you set this feature to 90, the OSD rotates 90 degrees clockwise.

  • Page 107: Beacon

    Enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (on/off toggle): Enables the Beacon feature. • Supports LG Beacon/iBeacon/Eddystone Type Beacon features. • LG Beacon/iBeacon - Beacon UUID (hex): Sets the UUID. 1. Field1: 4byte hex value (8 digits) 2.

  • Page 108: Power On Delay (0 ~ 250)

    Power On Delay (0 ~ 250) • This feature delays power on in order to prevent overload when multiple monitor sets are turned on simultaneously. • You can set the delay interval in the range of 0 to 250 seconds. Check Screen •...

  • Page 109: Interface Selection

    Interface Selection • You can set communication with the connected OPS. • DISPLAY: Enables communication with external devices via the serial port. • OPS: Enables communication via the OPS connected to the product. • Interface Selection is enabled only when the OPS kit is connected. OPS Power Control •...

  • Page 110: Sync Mode

    Sync Mode • Syncs the products to the time, brightness and content of one product. • Off: Sync is disabled. • RS-232C: Syncs multiple monitors connected via RS-232C. - Master/Slave: These monitors can be set to Master or Slave. Only one monitor should be set to Master mode for this feature to work properly.

  • Page 111: Intelligent Auto

    Intelligent Auto • Adjusts the size, position, and phase of the monitor's screen automatically at the recognized resolution. This feature is available only in RGB input mode. Studio Mode • Outputs the images with a lower color temperature. • You can set this feature to On or Off. •...

  • Page 112: Application

    Application • Adds/deletes applications in the Launcher bar. • We recommend that if you are to remove the Screen Share app from the home launcher by unchecking the Screen Share item, you should reboot your system after removal. • When Content Rotation or OSD Portrait Mode is set to On, the 'Group Manager' app is removed from the launcher and the 'Group Manager' item is deactivated.

  • Page 113: Status Message

    Status Message • Sets up a feature that sends the status of Signage to users' email addresses. • The administrator can set Status Message to On or Off. • Messaging Period: Sets a time interval to send messages. You can select either When Failure Status or Weekly. •...

  • Page 114: Simplink Setup

    SIMPLINK Setup • When the SIMPLINK Setup is set to On, you can use the SIMPLINK provided by LG Signage. • Device ID: S ets the ID of the device connected via CEC wiring. You can choose a value between 'All' and 'E'.

  • Page 115: Analog Signage Blu Setting

    Analog Signage BLU Setting • Sets the function to control the Analog Signage BLU. • On/Off Time Setting: Adjusts the schedule of the BLU. • BLU Manual On/Off: Use the On or Off setting to set the BLU to On or Off without being associated with the schedule function.

  • Page 116: Signage 365 Care

    Signage 365 Care • You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service. • Install: Installs the Signage 365 Care solution. 1) ENTER ACCOUNT NUMBER: Enters the 6-digit account number to install the Signage 365 Care solution. - Account Number: The number assigned when the Signage 365 Care solution is registered.

  • Page 117: Guide To Using Content Rotation

    Guide to Using Content Rotation [Portrait installation setting] You can turn the image into a portrait image using Content Rotation. When installing the display rotated 90 degrees: Set Content Rotation to 270. When installing the display rotated 270 degrees: Set Content Rotation to 90. Example) When installing the display rotated 90 degrees Original Content Rotation...
  • Page 118 [Video wall installation setting] You can implement a landscape and portrait video wall using Content Rotation. Example) Tile mode 2 x 2 * Landscape video wall * Portrait video wall - Set Content Rotation to 90 Original Tile Mode <Landscape> Rotating displays Content Rotation (90 degrees)

  • Page 119: Usb Cloning

    USB Cloning You can copy the product settings to other sets. Send to USB • You can save the current settings in file format to a USB device. • Select the file name and press the OK button to complete •...

  • Page 120: Fail Over

    Fail Over The input source with the highest priority will be selected. • The Auto-Fail Over feature is disabled. Auto • The input source changes according to the specified order. When several input sources are found, the input source with the highest priority will be selected. •...

  • Page 121: Ism Method

    ISM Method If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. Mode • Selects the desired ISM Method mode. • Normal: Disables the ISM method.

  • Page 122: Repeat

    Repeat • Off, just 1 time: If you select the desired mode and press DONE, ISM operates immediately. • On: If the screen remains still for a specified wait time, ISM operates for the specified duration time. • On, with moving detection: Only applies to Orbiter mode. If the screen remains still for the specified Wait time, ISM operates for the specified Duration time.

  • Page 123: Action Cycle

    Action Cycle • You can select from among 1–10 mins/20 mins/30 mins/60 mins/90 mins/120 mins/180 mins/240 mins. • This option is available only when you have selected Inversion or Orbiter. • Orbiter: Moves the position of the screen at specified intervals. •...

  • Page 124: Bar Image Download

    Bar Image Download • To download an image, the image file must be located under the folder titled "ISM" on your USB drive. • Make sure to delete the old images stored in the internal memory before downloading a new image file. •...

  • Page 125: Server

    Server Set Automatically • The monitor settings will be set automatically so that the SuperSign server can search it. Server IP Type • Select the IPv4 or the IPv6 type. Server IP • This is a menu where you can set an IP address for the SuperSign server. Server Status •...

  • Page 126: Lock Mode

    Lock Mode • You can prevent the use of USB devices. • You can prevent OSD from displaying. Wi-Fi • This feature enables you to turn the Wi-Fi feature on or off. Reset to Initial Settings • You can restore the initial settings with this feature. IR Operation •...

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