Troubleshooting - FANATEC CSR Elite Manual

9. Troubleshooting

The Forza Motorsport CSR Elite wheel must not be opened or modi-
fied. Endor® AG expressly prohibits analysis and utilization of the elec-
tronics, hardware, software and firmware contained in the controller. In
case difficulties occur in connection with utilization of the CSR Elite
Wheel, please use the following guide for elimination of errors. On the
website you will find further details and contact data.
Malfunctions on console game
Before you contact our support please check if the same problem hap-
pens in another game. If possible enable telemetry data inside the
game to check the issue and also connect the wheel to a PC to test its
functions with use of the Fanatec Wheel driver.
Malfunctions on Xbox 360
Forza Motorsport 3 does not detect the 900° wheel rotation:
Solution: Make sure you start the Xbox 360 with the on/off button on the
console and not by pressing the Xbox 360 Guide Button on the wheel.
Make sure you select 900 for Sensitivity on your wheel
Malfunctions on Playstation 3
Game does not recognize the CSR Elite wheel: Please switch the
wheel to PS3 compatibility mode. Wheel switches to PC mode after
starting a game: Please enter PS3 mode again. Saving the game is not
possible: Please use the SIXAXIS controller to save thegame and navi-
gate in the system menu.
Clutch or 6-speed gear shift is not working at all
Please make sure that your game supports this feature.
Please check if you have chosen the right settings in the options menu
of the game. Please make sure that the gear stick cable is connected
properly. Please make sure that the gear stick is calibrated. (see shifter
manual) In GranTurismo 5 (Prologue) you need to press the triangle
button in the game in order to activate the clutch.
Wheel is not working properly
Please check if the game is supporting the wheel and if you selected
the right settings in the options menu of the game.
Make sure the latest version of the Fanatec CSR Elite driver is installed
(PC only)
Please make sure that the power cable is connected properly and the
light is on. After the power switch is pressed them wheel should auto-
matically self calibrate.
In gerneral we highly recommend installing a separate and "dedicated
PCI USB controller card" only for the CSR Elite Wheeel in order to avoid
conflichts with other USB. devices and to get maximum performance of
your wheel.
Some older PC games don't support enough buttons to make use of all
features of the wheel.
Some racing games are not optimized for racing wheels. Even if they
can be played with the CSR Elite wheel they may play better with a
gamepad or a keyboard.
Problems with USB headset
Some PCs with AMD processor have problems with force feedback
wheels. In such a case please install a USB 2.0 PCI card and use it for
your wheel.
Problems with driver
Please make sure to download the latest version of the driver at
www.FANATEC.com/support.