Page 1
Overview Fitbit App Useful Links Download and install the Fitbit app: Full help site—help.fitbit.com Apple App Store User manuals—help.fitbit.com/manuals Google Play Store Wear and care tips—fitbit.com/global/us/product-care To make sure your phone or tablet is compatible, see fitbit.com/devices. Broken band claims—myhelp.fitbit.com/s/warranty In-App Support From the Today tab in the Fitbit app, tap your profile picture >...
Page 2
Accuracy Heart Rate Steps For a more accurate heart-rate reading: If you feel that your step count and Try loosening the band 1 notch. distance are inaccurate, confirm the Note that if you’re using GPS for the first time in an area, Wear your Fitbit device on top of your wrist, and make sure following are correct in the Fitbit app: connecting to GPS satellites might take several minutes.
Page 3
2. Open the Settings app Restart Device Restart. Troubleshooting tips for iPhones Troubleshooting tips for Android Sense & Versa series Press and hold the button for 10 Turn off background restrictions or limitations: Share system notifications seconds. 1. Go to Apps & Notifications Fitbit app.
Page 4
Fitbit Inspire 2 Turn off the always-on display setting on Charge 5, Inspire 3, Up to 10 days Fitbit Inspire 3* Luxe, Sense, Sense 2, Versa 2, Versa 3, and Versa 4. Reduce notifications Fitbit Ace and Fitbit Ace 2 Fitbit Alta Turn off notifications you don’t need.