Fitbit Zip Sense User Manual
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Fitbit Zip Sense User Manual

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  • Page 1 User Manual Version 1.0...

  • Page 2: Table Of Contents

    Table of Contents Get started What's in the box Charge your watch Set up Sense Connect to Wi-Fi See your data in the Fitbit app Unlock Fitbit Premium Advanced health metrics Premium health and wellness reminders Wear Sense Placement for all-day wear vs. exercise...
  • Page 3 Adjust always-on display Turn off the screen Care for Sense Apps and Clock Faces Change the clock face Open apps Organize apps Download additional apps Remove apps Update apps Adjust app settings and permissions Voice Assistant Set up Amazon Alexa Built-in...
  • Page 4 Receive heart-rate notifications View your cardio fitness score Work out with Fitbit Coach Share your activity Music Connect Bluetooth headphones or speakers Control music with Sense Choose the music source Control music Control music with the Spotify - Connect & Control app...
  • Page 5 Fitbit Pay Use credit and debit cards Set up Fitbit Pay Make purchases Change your default card Pay for transit Update, Restart, and Erase Update Sense Restart Sense Shutdown Sense Erase Sense Troubleshooting Heart-rate signal missing GPS signal missing Can't connect to Wi-Fi...
  • Page 6 Canada: Industry Canada (IC) statement European Union (EU) IP Rating Argentina Australia and New Zealand Belarus China Customs Union Indonesia Israel Japan Kingdom of Saudi Arabia Mexico Oman Serbia Singapore South Korea Taiwan United Arab Emirates Safety Statement...

  • Page 7: Get Started

    Get started Fitbit Sense is the advanced smartwatch that helps you tune in to your body with tools for heart health, stress management, skin temperature trends, and more. Take a moment to review our complete safety information at fitbit.com/safety. Sense is not intended to provide medical or scientific data.

  • Page 8: Charge Your Watch

    Charge your watch A fully-charged Sense has a battery life of 6+ days. Battery life and charge cycles vary with use and other factors; actual results will vary. To charge Sense: 1. Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.

  • Page 9: Set Up Sense

    Set up Sense Set up Sense with the Fitbit app for iPhones and iPads or Android phones. The Fitbit app is compatible with most popular phones and tablets. See fitbit.com/devices to check if your phone or tablet is compatible. To get started: 1.

  • Page 10: See Your Data In The Fitbit App

    If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn't supported. For best results, connect Sense to your home Wi-Fi network. Make sure you know the network password before connecting.

  • Page 11: Unlock Fitbit Premium

    150+ workouts from fitness brands. Sense comes with a 6-month free trial of Fitbit Premium for eligible customers in certain countries. For more information, see help.fitbit.com.

  • Page 12: Premium Health And Wellness Reminders

    Premium health and wellness reminders Set up Premium health and wellness reminders in the Fitbit app, and receive reminders on your watch that encourage you to form and maintain healthy behaviors. For more information, see help.fitbit.com.

  • Page 13: Wear Sense

    Wear Sense Wear Sense around your wrist. If you need to attach a different size band, or if you purchased another band, see the instructions in "Change the band" on page 16. Placement for all-day wear vs. exercise When you're not exercising, wear Sense a finger's width above your wrist bone.

  • Page 14: Fasten The Band

    Wear your watch on top of your wrist, and make sure the back of the device is in contact with your skin. Fasten the band 1. Place Sense around your wrist. 2. Slide the bottom band through the first loop in the top band.

  • Page 15: Handedness

    Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Sense on your dominant hand, change the Wrist setting in the Fitbit app: From the Today tab in the Fitbit app, tap your profile picture > Sense tile...

  • Page 16: Wear And Care Tips

    For more information, see fitbit.com/productcare. Change the band Sense comes with a small band attached and an additional large, bottom band in the box. Both the top and bottom bands can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see "Band size"...

  • Page 17: Attach A Band

    3. Gently pull the band away from the watch to release it. 4. Repeat on the other side. Attach a band To attach a band, press it into the end of the watch until you hear a click and it snaps into place.

  • Page 18: Basics

    Navigate Sense Sense has a color AMOLED touchscreen display and 1 button. Navigate Sense by tapping the screen, swiping side to side and up and down, or pressing the button. To preserve battery, the watch’s screen turns off when not in use, unless you turn on the always-on display setting. For more information, see "Adjust always-on display"...

  • Page 19: Button Shortcuts

    Button shortcuts Use the button to quickly access Fitbit Pay, voice assistant, quick settings, or your favorite apps. Press and hold the button Hold the button for 2 seconds to activate a feature of your choice. The first time you use the button shortcut, select which feature it activates.
  • Page 20 Double-press the button Double-press the button to open shortcuts to 4 apps or features. To start, the 4 shortcuts are music controls , quick settings , your voice assistant, and Fitbit . To change these shortcuts, open the Settings app on your watch and tap Shortcuts.
  • Page 21 When the do not disturb setting is on: Do Not Disturb Notifications, goal celebrations, and reminders are muted. The do not disturb icon illuminates in quick settings. You can't turn on do not disturb and sleep mode at the same time.

  • Page 22: Widgets

    When you set screen wake to manual, press the button or tap the screen to turn on the display. Adjust the screen brightness. Brightness Turn always-on display on or off. For more information, see Always-On Display "Adjust always-on display" on page 26 Adjust the volume of music playing through headphones or Music Volume speakers paired to your watch.

  • Page 23: Adjust Settings

    1. From the clock face, swipe up to the bottom of the widgets, and tap Manage. 2. Under More Widgets, tap the icon next to the widget you want to add. 3. Swipe up to the bottom of the page, and tap Done. To turn off a widget: 1.

  • Page 24: Display

    Display Brightness Change the screen's brightness. Screen wake Change whether the screen turns on when you turn your wrist. Screen Adjust the amount of time before the screen turns off or switches to the timeout always-on display clock face. Always-on Turn always-on display on or off, and change the type of clock face shown.

  • Page 25: Shortcuts

    Check battery level From the clock face, swipe right. The battery level icon is at the top of the screen. Wi-Fi won't work on Sense when the battery is 25% or less, and you'll be unable to update your device.

  • Page 26: Set Up Device Lock

    Turn on device lock or reset your PIN code in the Fitbit app: From the Today tab in the Fitbit app, tap your profile picture > Sense tile > Device Lock. For more information, see help.fitbit.com. Adjust always-on display Turn on always-on display to show the time on your watch, even when you're not interacting with the screen. Many clock faces and certain apps have an always-on...
  • Page 27 Tap the always-on display icon Note that turning on this feature impacts your watch's battery life. When always-on display is turned on, Sense requires more frequent charging. Clock faces without an always-on display mode use a default always-on display clock face.

  • Page 28: Turn Off The Screen

    Note that if you turn on the always-on display setting, the screen won't turn off. Care for Sense It's important to clean and dry Sense regularly. For more information, see fitbit.com/productcare.

  • Page 29: Apps And Clock Faces

    The Fitbit Clock Gallery offers a variety of clock faces to personalize your watch. 1. From the Today tab in the Fitbit app, tap your profile picture > Sense tile. 2. Tap Clock Faces > All Clocks. 3. Browse the available clock faces. Tap a clock face to see a detailed view.

  • Page 30: Open Apps

    Organize apps To change the placement of an app on Sense, press and hold an app until it's selected, and drag it to a new location. The app is selected when the icon increases slightly in size and the watch vibrates.

  • Page 31: Update Apps

    Update apps Apps update over Wi-Fi as needed. Sense searches for updates when plugged into the charger and in range of your Wi-Fi network. You can also manually update apps: 1. From the Today tab in the Fitbit app, tap your profile picture > Sense tile.

  • Page 32: Voice Assistant

    Set up Amazon Alexa Built-in 1. From the Today tab in the Fitbit app, tap your profile picture > Sense tile. 2. Tap Amazon Alexa > Sign in with Amazon. 3. Tap Get Started. 4. Log in to your Amazon account or create one if necessary.
  • Page 33 You don't need to say "Alexa" before speaking your request. For example: Set a timer for 10 minutes. Set an alarm for 8:00 a.m. What's the temperature outside? Remind me to make dinner at 6:00 p.m. How much protein is in an egg? Ask Fitbit to start a run.* Start a bike ride with Fitbit.* *To ask Alexa to open the Exercise app on your watch, you must first set up the...

  • Page 34: Check Alexa Alarms, Reminders, And Timers

    Check Alexa alarms, reminders, and timers 1. Open the Alexa app on your watch. 2. Tap the alerts icon and swipe up to view your alarms, reminders, and timers. 3. Tap an alarm to turn it on or off. To adjust or cancel a reminder or timer, tap the Alexa icon and say your request.

  • Page 35: Lifestyle

    Lifestyle Use apps to stay connected to what you care about most. See "Apps and Clock Faces" on page 29 for instructions on how to add and delete apps. For more information, see help.fitbit.com. Starbucks Add your Starbucks card or Starbucks Rewards program number in the Fitbit App Gallery in the Fitbit app, and then use the Starbucks app to pay from your wrist.

  • Page 36: Check The Weather

    Add or remove a city 1. From the Today tab in the Fitbit app, tap your profile picture > Sense tile. 2. Tap Apps. 3. In the My Apps tab, tap the gear icon next to Weather. You may need to swipe up to find the app.
  • Page 37 The Fitbit app must be running in the background on your phone. Your phone must be turned on. To find your phone: Open the Find Phone app on your watch. Tap Find Phone. Your phone rings loudly. When you locate your phone, tap Cancel to end the ringtone.

  • Page 38: Notifications From Your Phone

    WhatsApp, tap App Notifications and turn on the notifications you want to see. Note that if you have an iPhone or iPad, Sense shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Sense shows calendar notifications from the calendar app you chose during setup.

  • Page 39: Manage Notifications

    If your watch's battery is critically low, notifications won't cause Sense to vibrate or the screen to turn on. Manage notifications Sense stores up to 30 notifications, after which the oldest are replaced as you receive new ones. To manage notifications: Swipe down from the top of the screen to see your notifications and tap any notification to expand it.

  • Page 40: Answer Or Reject Phone Calls

    Answer or reject phone calls If paired to an iPhone or Android (8.0+) phone, Sense lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your watch.

  • Page 41: Respond To Messages (Android Phones)

    Respond to messages (Android phones) Respond directly to text messages and notifications from certain apps on your watch with preset quick replies. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your watch. To respond to a message: 1.

  • Page 42: Timekeeping

    When an alarm goes off, your watch vibrates. To dismiss the alarm, tap the alarm icon . To snooze the alarm for 9 minutes, tap the snooze icon Snooze the alarm as many times as you want. Sense automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

  • Page 43: Use The Timer App

    Use the Timer app Time events with the stopwatch or set a countdown timer with the Timer app on your watch. You can run the stopwatch and countdown timer at the same time. When the screen turns off, your watch continues to display the stopwatch or countdown timer until it ends or you exit the app.

  • Page 44: Activity And Wellness

    Activity and Wellness Sense continuously tracks a variety of stats whenever you wear it. Data automatically syncs with the Fitbit app throughout the day. See your stats Open the Today app or swipe up from the clock face to see your daily stats,...

  • Page 45: Track A Daily Activity Goal

    Find your complete history and other information detected by your watch in the Fitbit app. Track a daily activity goal Sense tracks your progress toward a daily activity goal of your choice. When you reach your goal, your watch vibrates and shows a celebration. Choose a goal Set a goal to help you get started on your health and fitness journey.

  • Page 46: Track Your Sleep

    For more information, see help.fitbit.com. Track your sleep Wear Sense to bed to automatically track basic stats about your sleep, including your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), and sleep score (the quality of your sleep). Sense also tracks your estimated oxygen...

  • Page 47: Track Your Skin Temperature Changes

    For more information, see help.fitbit.com. Track your skin temperature changes Sense logs your skin temperature each night to show how it varies from your personal baseline to help identify any changes from your baseline. Insight into your night-time skin temperature variation can help you understand changes in your body and spot trends.
  • Page 48 With a Fitbit Premium subscription, see your skin temperature changes throughout the night.

  • Page 49: Manage Stress

    Note that you must wear Sense to sleep for 3 nights before you see your personal skin temperature baseline. For more information, see help.fitbit.com. Please note that this feature is not available in all markets. Manage stress Track and manage your stress with mindfulness features.

  • Page 50: Use The Eda Scan App

    6. If you remove your hand, the scan pauses. To resume, place your hand back on the screen. To end the session, tap End. 7. Sense buzzes after the scan is complete. Tap Log It to reflect on how you feel, or tap Skip.

  • Page 51: Check Your Stress Management Score

    1. On Sense, open the Relax app 2. Tap Edit to change the duration of the session or turn off the optional vibration. 3. Tap Start to begin the session. Follow the on-screen instructions. 4. When the session ends, tap Log It to reflect on how you feel, or tap Skip to skip this step.
  • Page 52 Log how you feel throughout the day to get a clearer picture of how your mind and body respond to stress. With a Fitbit Premium subscription, see details about your score breakdown. For more information, see help.fitbit.com.

  • Page 53: Exercise And Heart Health

    4. To return to your workout, press the button. Note that you need to pair a Bluetooth audio device, such as headphones or a speaker, to Sense to hear music stored on your watch. For more information, see "Music" on page 61.

  • Page 54: Track And Analyze Exercise With The Exercise App

    If you set an exercise goal, your watch alerts you when you’re halfway to your goal and when you reach the goal. If the exercise uses GPS, "GPS connecting..." appears at the top of the screen. When the screen says "GPS connected" and Sense vibrates, GPS is connected.

  • Page 55: Customize Your Exercise Settings

    Using built-in GPS impacts your watch's battery life. When GPS tracking is turned on, Sense can track up to 12 hours of continuous exercise. Customize your exercise settings Customize settings for each exercise type on your watch. Settings include: Heart Zone...

  • Page 56: Check Your Workout Summary

    To help you target the training intensity of your choice, check your heart rate and heart-rate zone on your watch during exercise. Sense notifies you when you enter a heart-rate zone.
  • Page 57 Icon Zone Calculation Description Below Below Below the fat burn zone, your heart beats Zone 40% of at a slower pace. your heart rate reserve Fat Burn Between In the fat burn zone, you’re likely in a Zone 40% and moderate activity such as a brisk walk. 59% of Your heart rate and breathing might be your heart...

  • Page 58: Custom Heart-Rate Zones

    For more information, see help.fitbit.com. Receive heart-rate notifications Stay informed when Sense detects that your heart rate is outside of your high or low thresholds when you appear to be inactive for at least 10 minutes.

  • Page 59: View Your Cardio Fitness Score

    1. From the Today tab in the Fitbit app on your phone, tap your profile picture > Sense tile. 2. In the Activity & Wellness section, tap Heart Settings > High & low heart rate. 3. Turn High heart rate notification or Low heart rate notification on or off, or tap Custom to adjust the threshold.

  • Page 60: Work Out With Fitbit Coach

    1. On Sense, open the Fitbit Coach app 2. Swipe to find a workout. 3. Tap the workout you want. To preview the workout, tap the menu icon Press the button to return to the workout.

  • Page 61: Music

    > Vibration & audio. 3. In the Bluetooth section, tap Manage devices. 4. Swipe up to see the Other devices section. Sense searches for nearby devices. 5. When Sense finds nearby Bluetooth audio devices, it shows a list on the screen. Tap the name of the device you want to pair.

  • Page 62: Choose The Music Source

    Choose the music source 1. Double-press the button on Sense. Your shortcuts appear. 2. Tap the music controls icon 3. The icon in the top-left corner shows whether the music source is currently set to your phone or your watch .

  • Page 63: Listen To Music With The Pandora App (United States Only)

    States only) With the Pandora app on Sense, download up to 3 of your most-played Pandora stations or popular curated Workout stations directly to your watch. Note that you need a paid subscription to Pandora and a Wi-Fi connection to download stations.

  • Page 64: Fitbit Pay

    Fitbit Pay Sense includes a built-in NFC chip, which lets you use your credit and debit cards on your watch. Use credit and debit cards Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your watch to make purchases in stores that accept contactless payments.
  • Page 65 terminal: 1. Open the Wallet app on your watch. 2. If prompted, enter your 4-digit watch PIN code. Your default card appears on the screen. 3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, to find the card you want to use, and hold your wrist near the payment terminal.

  • Page 66: Change Your Default Card

    If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is near the reader and that the cashier knows you're using a contactless payment. For added security, you must wear Sense on your wrist to use Fitbit Pay. For more information, see help.fitbit.com.

  • Page 67: Update, Restart, And Erase

    Update, Restart, and Erase Some troubleshooting steps may require you to restart your watch, while erasing it is useful if you want to give Sense to another person. Update your watch to receive new Fitbit OS updates. Update Sense Update your watch to get the latest feature enhancements and product updates.

  • Page 68: Shutdown Sense

    To turn on your watch, press the button. For information about how to store Sense long term, see help.fitbit.com. Erase Sense If you want to give Sense to another person or wish to return it, first clear your personal data: On Sense, open the Settings app...

  • Page 69: Troubleshooting

    GPS signal during an exercise, you’ll see “ connecting ” appear at the top of the screen. If Sense can't connect to a GPS satellite, the watch stops trying to connect until the next time you start a GPS exercise.

  • Page 70: Can't Connect To Wi-Fi

    For best results, wait for Sense to find the signal before you start your workout. If Sense loses the GPS signal during your workout, "GPS lost signal" appears at the top of the screen. Your watch will attempt to reconnect. For more information, see help.fitbit.com.

  • Page 71: Other Issues

    To check if your Wi-Fi network is working correctly, connect another device to your network; if it connects successfully, try again to connect your watch. If Sense still won't connect to Wi-Fi, make sure that you're attempting to connect your watch to a compatible network. For best results, use your home Wi-Fi network.

  • Page 72: General Info And Specifications

    Speaker Vibration motor Materials The band that comes with Sense is made of a flexible, durable elastomer material similar to that used in many sports watches. The housing and buckle on Sense are made of anodized aluminum. While anodized aluminum can contain traces of nickel, which can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive.

  • Page 73: Wireless Technology

    Battery Sense contains a rechargeable lithium-polymer battery. Memory Sense stores your data, including daily stats, sleep information, and exercise history, for 7 days. See your historical data in the Fitbit app. Display Sense has a color AMOLED display. Band size Band sizes are shown below.

  • Page 74: Environmental Conditions

    (0° to 35° C) Water resistance Water resistant up to 50 meters Humidity range While Fitbit Sense can operate in humidity conditions between 0% and 100%, we recommend not operating in conditions over 60% for prolonged periods of time. Maximum...

  • Page 75: Regulatory And Safety Notices

    Regulatory and Safety Notices Notice to the User: Regulatory content for certain regions can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info USA: Federal Communications Commission (FCC) statement Model FB512 FCC ID: XRAFB512 Notice to the User: The FCC ID can also be viewed on your device.

  • Page 76: Canada: Industry Canada (Ic) Statement

    This device meets the FCC and IC requirements for RF exposure in public or uncontrolled environments. Canada: Industry Canada (IC) statement Model/Modèle FB512 IC: 8542A-FB512 Notice to the User: The IC ID can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info...

  • Page 77: European Union (Eu)

    Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil. Pour voir le contenu: Paramètres > À propos de Sense > Mentions légales This device meets the IC requirements for RF exposure in public or uncontrolled environments.

  • Page 78: Ip Rating

    Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB512 die Richtlinie 2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety Declaración UE de Conformidad simplificada Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB512 cumple con la Directiva 2014/53/UE.

  • Page 79: Argentina

    Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info Belarus Notice to the User: Regulatory content for this region can also be viewed on your device.

  • Page 80: China

    China Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory Info China RoHS 部件名称 有毒和危险品 Part Name Toxic and Hazardous Substances or Elements 多溴化二苯 铅...

  • Page 81: Customs Union

    8PSK (EDR), NFC: ASK, WiFi: DSSS, OFDM Customs Union Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info Indonesia 69638/SDPPI/2020 3788 Israel 75181 ‫הוא‬...

  • Page 82: Japan

    Japan Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info 201-200608 Kingdom of Saudi Arabia Notice to the User: Regulatory content for this region can also be viewed on your device.

  • Page 83: Oman

    Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info South Korea Notice to the User: Regulatory content for this region can also be viewed on your device.
  • Page 84 본 제품의 전자파흡수율은 과학기술정보통신부의「전자파 인체보호기준」을 만족합니 다. 본 제품은 국립전파연구원의「전자파흡수율 측정기준」에 따라 최대출력 조건에서 머리 에 근접하여 시험되었으며, 최대 전자파흡수율 측정값은 다음과같습니다. 모델명 (Model) 머리 전자파흡수율 (Head SAR) FB512 0.142 W/kg 클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모 든...

  • Page 85: Taiwan

    設定 > 關於 Sense > 法規資訊 Translation: Notice to the User: Regulatory content can also be viewed on your device. Instructions to view content from your menu: Settings > About Sense > Regulatory info 低功率警語: 取得審驗證明之低功率射頻器材， 非經核准， 公司、 商號或使用者均不得擅自變更 頻率、 加大功率或變更原設計之特性及功能。...
  • Page 86 此裝置使用鋰電池。 若未遵照下列準則，則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學 品灼傷、電解液洩漏及／或受傷的風險。 請勿拆解、鑿孔或損壞裝置或電池。 請勿取出或嘗試取出使用者不可自行更換的電池。 請勿將電池曝露於火焰、 爆炸或其他危險中。 請勿使用尖銳物品取出電池。 Translation: Battery warning: This device uses a lithium-ion battery. If the following guidelines are not followed, the life of the lithium-ion battery in the device may be shortened or there is a risk of damage to the device, fire, chemical burn, electrolyte leakage and / or injury..
  • Page 87 Warning: Excessive use may damage vision Attention: Rest for 10 minutes after every 30 minutes. Children under 2 years old should stay away from this product. Children 2 years old or more should not see the screen for more than 1 hour a day. Taiwan RoHS...

  • Page 88: United Arab Emirates

    United Arab Emirates Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About Sense > Regulatory info TRA – United Arab Emirates Dealer ID: DA35294/14 TA RTTE: ER89495/20...
  • Page 89 ©2020 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Third-party trademarks mentioned are the property of their respective owners.

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