Summary of Contents for Thermal Care Aquatherm RQT Advanced
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Thermal Care makes no warranty of any kind with regard to this information, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Ta b le of C onte nt s 1 - 1 I n t r o d u c t i o n Purpose of the User Guide..................1-2 How the Guide is Organized ..................1-2 Your Responsibility as a User .................. 1-2 Foreword ........................
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4 - 1 O p e r a t i o n The RQT Advanced Control ..................4-2 Start-up ........................4-3 Starting the RQT Advanced ..................4-4 Stopping the RQT Advanced ..................4-5 Normal Operation....................4-6 Seal Saver/Auto Cool Stop Sequence Initiation ............4-6 Using the Optional Mold Purge Option ..............
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6 - 1 T r o u b l e s h o o t i n g Before Beginning ....................6-2 A Few Words of Caution ..................6-3 Identifying the Cause of a Problem ................6-4 Controller Warnings ....................6-5 Controller Alarms ....................
Pu rp ose of th e U se r Guide This User Guide describes the Thermal Care RQT Advanced and explains step-by-step how to install and operate this equipment. Before installing this product, please take a few moments to read the User Guide and review the diagrams and safety information in the instruction packet.
F ore wo r d The RQT Advanced typically consists of a fluid pump, electric immersion heater, and temperature control valve in a compact packaged cabinet for easy location in industrial applications where fluid temperature control is required. This manual is to serve as a guide for installing, operating, and maintaining the equip- ment.
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ATT ENT ION : Re ad This So N o One Gets Hurt We design equipment with the user’s safety in mind. You can avoid the potential hazards identified on this machine by following the procedures outlined below and elsewhere in the User Guide.
Z ero E n e r g y S t at e ( ZE S ) CAUTION: Before performing maintenance or repairs on this product, you should disconnect and lockout electrical power sources to prevent injury from unexpect- ed energizing or start-up. During maintenance, it is essential that the system be put into a state which eliminates the possibility of components making an unexpected and dangerous movement.
Lockout is the preferred method of isolating machines or equipment from energy sources. Your Thermal Care product may be equipped with the lockout device pictured below. To use the lockout device: Stop or turn off the equipment.
Wha t i s the RQT Adva nce d The RQT Advanced circulates water at a temperature higher than the available water sup- ply. It will add or remove heat as needed to maintain a uniform temperature setpoint in the process.
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Ty pic al Ap p l i c a t i on s ( C ont inu ed) The limiting factor regarding the maximum cooling pressure is the presumed 150 PSI Rat- ing of industry-standard hose. The hose must be able to withstand the maximum possible process temperature at maximum possible pressure.
Ho w the RQT Adva nce d D ir ec t Injec ti o n Wo rks Direct Injection models maintain the process temperature by electrically heating and/ or injecting cool water supplied to the RQT Advanced by a chiller, tower, or other water source.
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Ho w the C lo sed C i r cu i t C om m o n So ur c e Works Closed Circuit RQT Advanced models maintain the process temperature by electrically heating and indirectly cooling fluid in the process circuit. Cooling water supplied by a chiller, tower or other water source, is mixed with the process fluid only during the initial filling or when water is needed to make up process fluid loss.
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RQT Adva nc e d Co ntr o l Fe a tu res vs RQT Prem ium & Standard Control, RQT Advanced TW-E Thermolator Overlay Easy Access Second surface printed 10 mil Bayfol UV-1 Easy access to User Parameters 3M 468 adhesive backing on white carrier cns 01/27/21 modified for TW-E &...
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S p e c i fica tio n s : RQT Ad va n c e d Specifications Models RQT Advanced (direct injection) RQT Advanced(optional closed circuit) ‡ § Performance characteristics 40 {4} (with 100% water process fluid), optional lower temperatures Minimum setpoint temperature °F {°C} with various glycol mixtures are available - consult factory.
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Un packi ng the Bo xes RQT Advanced models come fully assembled. If it was specified at the time of the order, the optional purge valve is factory-installed. CA U T IO N : Lif t ing To avoid personal injury or damage to the RQT Advanced, lift the unit using a fork- lift or hoist with straps that have been positioned at the center of gravity.
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P rep arin g f o r In s t a l l a t i on The RQT Advanced is easy to install, if you plan the location and prepare the area properly. WA R NING : Im pr o pe r in s t a lla t ion , op er at i on, or s e r v i c - in g may re s u lt i n e qu i pm ent d am a ge o r pe r s ona l in j u r y.
Pr epar i ng for I nsta l la tio n ( Conti nue d) U A source of water for cooling. City, tower or chiller water may be used, as long Pump HP Max Cooling (PSI) as the supply pressure is at least 30 PSI*. Refer to max cooling water pressure chart shown to the left.
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Prep ar in g f or I n s t a l l a t i on ( C ont i nue d) To avoid the unwanted side effects associated with water cooling, proper chemical treat- ment and preventive maintenance is required for continuous plant productivity. Unwanted Side Effects of Improper Water Quality Corrosion •...
RQT Advanced connections. Smaller line sizes are not recommended. Contact Thermal Care for more information about recommendations for your product. Fl uid Distrib u tio n Pip ing Proper insulation of any cooling fluid system where the supply cooling fluid temperature is below the dew point is crucial to prevent condensation.
I n sta llatio n - E l e c t ri ca l As you prepare to power-up your RQT Advanced, there are a few steps you should take to ensure it will be compatible with you facility’s electrical power. U All wiring must comply with local codes and the National Electric Code (NEC).
Install pipe to the rear of the RQT Advanced. Use male 1 -inch NPT piping for NOTE: Thermal Care recommends process connections and male 1-inch NPT piping for water connections. Pipe and using a second wrench, some- pipe threads must be clean and new. Clean threads with solvent, removing all oil, times referred to as a “back-up...
Con ne cti on s A mold purge valve is available as an option. This valve quickly evacuates fluid from the process circuit, allowing faster disconnection of the temperature controller from molds and TIP: Thermal Care recom- hoses. mends ordering the purge...
Co nnec ti ng th e M a in Pow er S ou rc e Before beginning, note the electrical specifications on the serial tag mounted to the side of Tools Required the unit. The electrical connection must match these specifications with +/- 10% (+/- 15% U Flashlight for 400 V/50 Hz) maximum voltage variance and <2% imbalance.
Ini tial Setup U Operating Mode U Temperature Units U Setpoint U Alarm Points CA U T ION : The RQT Advanced will not operate correctly if certain factory-set parameters are changed. Parameters should only be changed by qualified techni- cal personnel who are familiar with the operation of this type of equipment.
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I niti al Se tup (Co nti nue d) Tem p erat u re U ni t s To select the desired temperature units for your system (°F vs. °C), follow this procedure: Access the settings window by tapping on the warning symbol corresponding to the wrench icon.
Se tp oin t To select the proper setpoint of the system, follow this procedure: The temperature setpoint can be quickly adjusted by tapping on the Up and Down arrows on the right of the screen when on the main page. NOTE: From the factory the TCU will control the “To Process”...
Set ting U p You r C on t rol l e r A larm Poi nt s To select the desired alarm points for your system (low alarm and high alarm), follow this procedure: Stop the RQT Advanced by going to the Home screen and pressing the button corresponding to the OFF icon.
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Sett ing Up You r Con troll e r (Co nt inue d) Additionally, users may set how the unit will react when temperature or flow deviates above or below the set values, whether by triggering an alarm or a warning. Also note that diagnostics, load defaults, and factory menu are located on screen 8.
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Set ting U p You r C on t rol l e r (Continued) U s e r Parame t e rs Tapping on the button corresponding to the wrench icon will open the User Parameters window screen. This is the start of the parameters screen where the user set- tings and alarms can be customized.
Sett ing Up Your Co ntro lle r ( Cont inue d) U s er Para met e r s Wi nd o w S cr ee n 4 Process Value can be defined here as well as the default display temperature.
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S e ttin g U p Your C o nt rol l e r (Co ntinued) U se r Param e t e rs Wi nd o w S cr e e n 8 Warning/Alarm Settings on how the unit will react if set values deviate.
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Sett i ng Up Your Co ntro lle r (Co nt inue d) NOTE: These screens are for diagnostic/display purposes only. They can be helpful to monitor RQT Advanced performance and for troubleshooting any issues. D iagnos t i cs The Diagnostics Menu screen can be accessed in the User Parameters window screen 8 or by using the corresponding button next to DGS when the unit is...
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S e ttin g U p Your C o nt rol l e r (Co ntinued) Diag n os t ic s S cre e n 2 Checks for the following hardware inputs: From Process Pressure (always displayed in psi) Pump Overload Pump Contactor Auxilliary Hi Temp...
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Sett ing Up You r Con troll e r (Co nt inue d) Diagnos tic s S cr ee n 6 Checks for the following parameters: Runtime Hours for Pump and Cooling Valve. Number of Operations for Pump and Cooling Valve, and Mold Purge (if installed).
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S etti ng U p You r C on t ro l l e r (Co ntinued) Di agn o st i cs S c re e n 1 0 Checks for memory writes, loop time to execute the program and the power supply voltage. NOTE: You can set the maximum loop time to a lower number in order to trap the longest loop time while monitoring.
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Sett ing Up You r Con troll e r (Co nt inue d) Diagnos tic s S cr ee ns 1 6 t hr o ug h 22 A lar m Count s 3-24 I n st a l l a t i o n...
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Set ting U p You r C on t rol l e r (Continued) D i agn o st i cs S c re e n 2 3 PID Paramenters This display is helpful to diagnose PID operation by showing different values being used to properly regulate the temperature.
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The RQT Adva nce d C o ntro l Process Temperature This shows the temperature from the process source Notification Status Bar selection. Selections such as Wrench Icon To/From/Remote Tempera- The TCU will indicate Setpoint Source ture readings are available Access to the User running/stopped status This shows the setpoint...
S tart-u p Every unit is factory set to deliver water in accordance with the standard operating speci- fications for that particular unit. Due to variables involved with different applications and different installations, minor adjustments may be required during the initial start-up to ensure proper operation.
Sta rting th e RQT Adva nc ed NOTE: If minimum 30 psi Before starting the RQT Advanced, verify that the system has been installed correctly for cooling water supply pres- your application. See the Installation section of this User Guide.
S top pin g t he RQT Ad va n c e d WA R N ING : E l e c t r ic a l Sh o c k a nd H ot S u rfac e H az ar ds Before attempting maintenance of any kind on the RQT Advanced, you must stop the unit, disconnect and lockout the main power supply, and allow the unit to cool to less than 100°F {38°C}.
Nor ma l Ope ra tio n For normal operation of the RQT Advanced, set the setpoint on the temperature controller using the the Up and Down arrow key buttons to the right of the screen. Sea l Save r/Auto C o ol Sto p S eque nce Initiati on The sequence reduces the water temperature before the unit shuts off to extend the life of the pump seal.
Us i n g the O p t io na l M ol d P u rg e Opt ion Optional purge valve (Mold Purge) clears the process lines of fluid using compressed air. The valve is operated by an optional manual purge button on the control panel. IMPORTANT: Before purging the process lines, be sure that the cooling water source feed is closed.
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Mai nte na n ce o f You r RQT Adva nce d Depending on which features, options, and additions you ordered with your unit, your maintenance procedures and necessities may differ from what is shown in this User Guide. Please note that all illustrations, photos, and instructions are based on a typical configura- tion of a RQT Advanced.
Ac ce ss in g t h e RQT A dva nc e d Enclo su re Depending on which features, options, and additions you ordered with your unit, your RQT Advanced may appear different and operate differently from the illustrations and photos shown in this User Guide.
Remove the motor and adapter from the pump adapter to volute. Remove the casing O-ring. Inspect for damage or wear. If in good condition, set aside for re-use. If a new part is needed, contact Thermal Care Parts. M a i n t e n a n ce...
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Re mo vi n g t h e P um p Mot or a n d Seal (3/4-2 HP, any frequency and 3HP, 60 Hz units) Continued Remove the dust cap from the bell end motor housing to expose the motor shaft. Using a locking pair of pliers, grip the flat sides of the motor shaft.
Re mo vin g the Pu mp M o to r a nd S ea l (3/4-2 HP, any frequency and 3HP, 60 Hz units) (Continued) Slide the rotating half of the shaft seal off of the shaft. Be careful not to contami- nate, chip, or scratch seal surfaces if it is to be re-used.
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Re as semb li n g t he Pu m p M ot o r an d Sea l ( 3/ 4-2 H P, an y fre que ncy and 3HP, 60 H z units) The following procedure can be used on all models with 3/4-2 HP, any frequency and 3HP, 60 Hz motors for reassembly: Tools Required U 9/16-inch wrench...
Re assem bli ng t he P ump Mo to r a nd S eal (3/4-2 HP, any frequency and 3HP, 60 Hz units) (Continued) Align the impeller and screw on to shaft. Place a small amount of Blue Loc-Tite #271 on the shaft end thread. Install the impeller jam nut on the shaft, and tighten to 12 ft-lbs {16.27 N·m}.
Re mo vin g t he Pu mp Mot or a nd S eal ( 3 H P, 5 0Hz a nd 5 to 10 HP, an y fre quency units) Tools Required U 9/16-inch wrench U Flat-blade screwdriver U 9/16-inch deep socket Motor Time Required Motor Bolts...
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Re mo vin g the Pu mp M o to r a nd S ea l ( 3 HP, 50 Hz a nd 5 t o 1 0 H P, a n y f r eque ncy uni ts) (C o nt i n ue d) This area interfaces with volute Witness line Clamp in this region if needed...
Re as semb li n g P um p M ot or a nd Seal ( 3 H P, 5 0Hz a nd 5 to 10 HP, an y fre quency units) The following procedure can be used on all models with 3 HP, 50Hz and 5 to 10 HP, any Tools Required frequency motors for disassembly: U 9/16-inch wrench...
Re setting Pump Ove rlo a d Tools Required Phillips Screwdriver The pump motor overload is located inside the unit’s electrical enclosure. Disconnect and lockout the main power. Open the electrical enclosure door. Turn the screw on the front panel counterclockwise to open. Check the overload.
Re pl aci n g th e He a t e r C ont a c to r CAUTION: Before performing maintenance or repairs on this product, you should disconnect and lockout electrical power sources to prevent injury from unex- pected energization or start-up.
Re pla ci ng th e C o ntro lle r Bo a rds The HMI Controller on the Advanced units can be replaced if necessary. To R em o ve t h e H M I Cont r oll er : Disconnect and lockout the main power supply.
RQ T A dvan ce d C on t r o l l e r Ab br e viat ion s/ Ac r on ym s To Prc – To Process (Supply) Fr Prc – From Process (Return) MP – Mold Purge DGS –...
Re pla ci ng RTD s WA R NI NG : H ot Sur faces Allow the RQT Advanced to cool to below 100°F {38°C} before servicing the unit. To replace an RTD: Disconnect and lockout the main power. Drain the unit of all water through the drain plug in the rear of the unit.
Re pa irin g Co ol i n g Val ve s Every RQT Advanced has a valve assembly that controls the cooling water out flow. Occasionally, this valve assembly may need to be cleaned, if clogged with debris, or replaced.
Re pla ci ng I mm ers io n Hea t ers WA R NI NG : E le ct r ical Shock and Hot Sur fac e Hazar d Before attempting maintenance of any kind on the RQT Advanced, you must stop the unit;...
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= Torque Re pl aci n g Im mer s i o n He a t e rs (C on tinu ed) Add‐On Heater Termination Studs To Re-install add-on heater termination stud use a nut driver and use the same torque you would use to tighten the standard stud nut. Do not overtighten! ...
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Re pla ci ng I mm ers io n Hea t ers ( Co n ti n u e d ) Pa r t s Description Usage Small Add-On Heater Termination Stud For #8 & #6 wires. Medium Add-On Heater Termination Stud For #4 wires.
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Re pl aci n g Im mer s i o n He a t e rs (C on tinu ed) Lift the heating element out of the heater tank. Lift the element straight up. Heater Lid Immersion Heater Heater O-ring flange and O-ring Clean the heater tank.
Re mo vin g the Pu mp WA R NI NG : E le ct r ical Shock and Hot Sur fac e Hazar d Before attempting maintenance of any kind on the RQT Advanced, you must stop the unit; disconnect and lockout the main power supply; and allow the unit to cool to 100°F {38°C}.
U Find any wiring, parts, and assembly diagrams that were shipped with your equip- Additional manuals and prints for your Thermal Care equipment may ment. These are the best reference for correcting a problem. The diagrams will note be ordered through the Customer any custom features or options not covered in this User Guide.
A Fe w Wo r ds of C au t i o n WA R NING : I mp r o p er i ns t a llat io n, oper at i on o r se r vi c i ng m a y r e s ul t in equ ipm e n t da m age or p er so na l i nj u r y.
Identifying the C a use of a Pro ble m The Troubleshooting section covers problems directly related to the operation and main- NOTE: Additional troubleshooting tenance of the RQT Advanced. This section does not provide solutions to problems that help can be found in the docu- originate with other equipment.
C ont ro ller Wa r ni ng s Warning Possible Cause Solution Pump Overload Pump current high. Check fluid loop for too much flow. Pump differential pressure too low. Reset pump overload protector. Heater Contactor Life Heater contactor is near to the end of life. Replace contactor soon.
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C on t ro ller War nin gs ( c ont inue d) Warning Possible Cause Solution High Flow Deviation Too much flow in process lines. Check for appropriate warning trigger settings. Low Flow Deviation Process lines are blocked or a valve is Check the process lines and appropriate closed.
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C ont ro ller A l ar m s Alarm Possible Cause Solution Over Temperature The process heater or SSR heatsink (if Disconnect power to the unit! Fault installed) is too hot. Check for low flow or failed cooling fan. Wait for unit to cooldown before at- tempting to restart.
Con tr oll er Alar ms (C on ti nue d) Alarm Possible Cause Solution Pump Overload Pump differential pressure too low. Check fluid loop for too much flow. Tripped Pump current high. Reset pump overload protector. To Process RTD Probe Possible OPEN CIRCUIT in “To Process”...
C ont ro ller A l ar m s (Continued) Alarm Possible Cause Solution Analog Setpoint Error Possible CHANNEL FAULT in analog Check for CHANNEL FAULT in SETPOINT TEMPERATURE wiring or analog SETPOINT TEMPERATURE transmitter. wiring or transmitter. From Process Pressure Possible HIGH SIGNAL or OPEN/SHORT Check for HIGH SIGNAL or OPEN/ Sensor Open Circuit...
Uni t Wil l No t Pow e r Up If you press the control power button and the HMI Controller does not light, you have a problem with the main power circuit or the unit’s temperature controller. WA R NIN G : E l ect r i cal S h ock Haz ar d Di sco nn ect an d l o c kou t t he main pow e r supply be f or e pr oc eed i ng .
Trou bles h oot i ng Symptom Possible Cause Solution Alternating overheating and Poor water flow. Check connectors and increase overcooling or rapid cycling size if necessary. If there are a from heat to cool. large number of hoses and/or they are long, try to shorten hose runs and use as large of a hose as possible to minimize water-circuit...
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IMPORTANT: Always refer to the wiring diagrams that came with your RQT Advanced Tro u bl esho oti ng (C ontinue d) to locate specific electrical components. Illustrations in the User Guide are intended to be representative only. Symptom Possible Cause Solution Unable to cool properly.
R e pla cin g th e He a t e r C on ta c t or See Replacing the Heater Contactor in the Maintenance Section of this User Guide. C he ck in g th e RTD WA R N ING : E le c t r i c a l S ho c k H az a r d Only qualified service personnel who have been trained on electrical testing and the procedures for avoiding the hazards should diagnose or correct problems that require opening the unit with power on.
Checki ng th e RTD ( C on ti n u ed ) P t1000 Temp Resistance Resistance Resistance Resistance Resistance Resistance Resistance Resistance Resistance Resistance Temp at T at T+1°F at T+2°F at T+3°F at T+4°F at T+5°F at T+6°F at T+7°F at T+8°F at T+9°F...
Ap p e n d ix A We’re Her e to He lp Thermal Care has made a large investment in customer support. Our Customer Service experts are available to help with any problem you might have installing and operating your equipment.
Ap p e n d ix B PID Para me te r s The Thermal Care RQT Advanced features a PID (“proportional-integral-derivative”) control-loop algorithm implemented in the programming of the controller board. This algorithm is used to achieve the proper temperature of the process fluid quickly and ac- curately.
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PID Pa ram e te rs (Continued) Fa st R es po nd in g s y s t em Select the fast setting “Small” for small systems for parameter “System Size”. Less than 10 gallons {38 liters} and 700 pounds {318 kg} of steel might be considered a small system.
PID Paramete rs (Continued) I n teg ral Using only proportional control will cause the RQT Advanced to have steady-state error (it will never exactly reach setpoint). Integral response is used to eliminate this undesir- able condition. Integral logic introduces the awareness of the passage of time into the logic by looking into the past—and observing how far the process has been from the setpoint over time.
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PID Par ame te rs (Continued) STEPS: To Start a Test Navigate to the PID settings under the User Parameters window screen 7. Turn off all derivative control by setting the D-Gain to “0”. Minimize integral control by setting the I-Gain to “0”. Set P-Band to an initial value of approximately 10% of setpoint.
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PI D Par ame te rs (Continued) Continue the Test – Proportional + Integral + Derivative Cool down your system and repeat the experiment so you can truly observe the process temperature approaching setpoint. You will probably observe the tem- perature overshooting the setpoint.
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Ap p e n d ix C Pl um bing D ia gr ams Direct injection In a direct injection arrangement, the cooling fluid is directly injected into the process loop whenever cooling is required. The immersion heater provides heat directly into the process fluid whenever needed.
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Pl um bing D ia gr ams ( C o nti nue d) Closed-circuit common-source In a closed-circuit common-source arrangement, the cooling fluid mixes with the process fluid only at initial fill- ing. After that, there is very limited interaction of process and cooling water, and the cooling function is achieved by transferring heat through a heat exchanger.
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Pl umbi n g Di agr ams ( C onti nue d) Direct Injection - In a direct injection arrangement, the cooling fluid is directly injected into the process loop whenever cooling is required. The immersion heater provides heat directly into the process fluid whenever needed. A ppendi x C...
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Pl umbin g D iag ra ms ( Conti nue d) Closed-circuit common-source - In a closed-circuit common-source arrangement, the cooling fluid mixes with the process fluid only at initial filling. After that, there is very limited interaction of process and cooling water, and the cooling function is achieved by transferring heat through a heat exchanger.
Ap p e n d ix D External In te r face s Analog Re mo t e Se t p oi n t / P r oces s Temp Ret r ans mi t Co nnec ting t o t h e R Q T A dva nce d WAR NIN G : Imp r op er i n st a llat ion , oper at i on, or s er v ic - ing ma y r es ul t i n eq ui p ment d amage or per sonal injur y.
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Ap p e n d ix E Flowmeter installation instruction sheet PRH021-0915 Flowmeter Installation Instruction Sheet 1. Remove the plumbing connection from the unit to the process. PRH 021- 0 9 1 5 2. Add sealant to threads and attach flow meter and fittings to the unit according to the figure Remove the plumbing connection from the unit to the process.
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Ap p e n d ix F Modbus Par ame te r s RQ T A dvance d Mo db us C o mm un i ca t i on R e g ist e r s Modbus RTU default settings: Station ID: Baudrate: 9600...
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Modbus Par ame te rs (Continu ed) R Q T Advance d Mo db u s C om mu n i ca t io n R e g ist er s Type Index Size Variable Data Security Comments Name Type fault Value InputRegister...
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Modbus Par ame te rs (Continu ed) R Q T Advance d Mo db u s C om mu n i ca t io n R e g ist er s Type Index Size Variable Data Security Comments Name Type fault Value DiscreteInput...
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Niles, IL 60714 New Equipment Sales Customer Service Parts Department 5680 W. Jarvis Ave. • 847‐966‐2636 847‐966‐9358(fax) 847‐966‐2260 847‐966‐2260 847‐966‐8560 • tcservice@thermalcare.com www.thermalcare.com sales@thermalcare.com tcparts@thermalcare.com February 2023 RQT Advanced TCUGH002‐022-Rev6 ...
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