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TROUBLESHOOTING
The camera's feed cannot be previewed.
•
Ensure your Wi-Fi network is working.
•
Place the camera closer to the router.
•
Reset the camera and add it to the app again, following the pairing steps.
Camera is it still in the list of devices after resetting.
First remove the camera from the list of devices in the app, and then follow the pairing steps
to add again.
Camera is not detecting microSD cards.
•
Remove the microSD card and USB power cable from the camera.
•
Insert the microSD card to a computer and ensure it is formatted to FAT32.
•
Ensure your Wi-Fi is working.
•
Insert the microSD card into the camera and connect to power using the USB cable.
Not receiving notifications on smartphone.
•
Confirm app is running on your phone.
•
Ensure notifications are enabled on the app and in your phone's settings.
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