Brother QL820NWBC User Manual page 185

Troubleshooting
Problem
Your printer is not connected
correctly to the network.
I have checked and tried all of the
above, but still cannot complete the
Wi-Fi/Bluetooth settings.
Your printer is not connected if the
Bluetooth connection with an Apple
device (iPad, iPhone, or iPod touch)
(QL-820NWB only) is lost.
Solution
 Check that the printer is in the mode you want to connect to.
If the printer is still not connected, please try the following.

• For Wi-Fi connection
For QL-810W
(flashes once every three seconds): The network is connected
incorrectly, and the Wi-Fi settings must be reconfigured.
For QL-820NWB
: Your printer is searching for the network.
• For Wireless Direct
For QL-810W
Search the printer from the Wi-Fi device.
For QL-820NWB
If the Wireless Direct icon is displayed on the LCD, search the printer from the
device you want to connect.
• For Wired LAN (QL-820NWB only)
Check that the LAN cable is connected correctly.
• For Bluetooth (QL-820NWB only)
If the Bluetooth icon is displayed on the LCD, search the printer from the device
you want to connect.
Turn off the printer, and then turn it on again. Then, try and configure the Wi-Fi
and Bluetooth settings again.
Turn the Auto Reconnect function On.
You can set it from the Printer Setting Tool or the Menu Button. For more
information, see Bluetooth on page 19 or Changing the Label Printer Settings
on page 37.
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