Phone Won't Turn On; Phone Restarts Or Crashes - Motorola moto g8 POWER LITE User Manual

Fix issues : Hardware issues
• Use the charger that came with your phone, or a charger that is compatible with your phone.
• Keep your phone away from direct heat or excessive sunlight.
•
Don't keep your phone in enclosed or poorly ventilated areas where heat can easily build up.
•
Lower your phone's display brightness.
If you're not using or charging it
Sometimes a process can get stuck in the background. If your phone is hot but you're not using or charging
it, turn your phone off and on again. This will stop the previously stuck process and resolve the issue.

Phone won't turn on

If your phone isn't starting, has a black or blank screen, or turns on but immediately turns off, try these
steps to fix the issue.
1. Press & hold the Power button for 5-7 seconds, or up to 30 seconds.
This restarts (reboots) your phone.
2. Charge the phone.
If your phone has a
indicates that the phone is charging but battery is too low to power the screen.
If you're having problems charging,
3. If you don't see a battery icon after you plug your phone in to charge, the issue could be with your
screen. Check if your phone rings by calling it from another phone. If it rings, the issue is with your
screen and you can
4. Perform an external reset of your phone.
5. If you have a Windows PC,

Phone restarts or crashes

If your phone randomly reboots, restarts, or shuts down without restarting, try the following.
1. Restart your phone:
a. Hold down the Power button for about 30 seconds.
b. If this doesn't work, connect your phone to charge for at least 5 minutes. Then, while connected to
the charger, restart again by holding down the Power button for 30 seconds.
2. Troubleshoot your phone:
a. Check if a software update is available
b. Check available storage
You may see issues if your phone's internal storage is almost full. To free up space, remove
unnecessary files and clear cached data.
sign-of-life indicator, look for a white light near the top front of the phone. This
try these troubleshooting
try these troubleshooting
download to your PC and try reinstalling the phone's system software.
and clear space
steps.
Learn how.
for your phone.
if needed.
steps.
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