Motorola Moto G User Manual

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User manual

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Summary of Contents for Motorola Moto G

Page 1 Available applications and services are subject to change at any time.
Page 2: Table Of Contents
TABLE OF CONTENTS INTRODUCTION About the User Guide Descriptions in the User Guide Help GET STARTED Phone Layout Insert Cards SIM Cards Remove the Back Cover Install SIM and a Memory Card Replace the Back Cover Charge Your Phone Battery Turn Your Phone On and Off Turn Your Screen On and Off Activation and Service Complete the Setup Screens Retrieve Data from Your Old Phone BASIC OPERATIONS Basics Home Screen and Applications (Apps) List Select Options and Navigate Screens Recent Applications Phone Settings Menu Adjust the Sound Volume Find Your Phone Number App List Portrait and Landscape Screen Orientation Capture Screenshots Search Google Now Voice Commands Moto Assist, Actions, and Display Enter Text...
Page 3 Touchscreen Keyboard Text Entry Settings and Dictionary Tips for Editing Text Voice Typing Stolen or Lost Phone YOUR PHONE INTERFACE Home Screen Basics Home Screen Layout Extended Home Screens Status Bar Status Bar Notifications Quick Settings Customize the Home Screen Change the Wallpaper Add Shortcuts to the Home Screen Add Widgets to the Home Screen Create Shortcut Groups PHONE APP Make Phone Calls Call Using the Phone Dialer Call from Speed Dial List Call from Recent Calls Call from Contacts Call from History List Call a Number in a Text Message or Email Message Call from Favorites Call Emergency Numbers Receive Phone Calls Voicemail Activate Your Voicemail Voicemail Notification Visual Voicemail Set Up Visual Voicemail Retrieve Voicemails in Visual Voicemail Visual Voicemail Options Change Your Greeting or Password Phone Call Options...
Page 4 In-call Options Make a 3-Way Call Contacts Get Started with Contacts Add a Contact Save a Phone Number Edit a Contact Sync or Transfer Contacts Call or Text Contacts Make or Add Groups MESSAGING AND INTERNET Text and Multimedia Messaging Send a Text Message Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Message Options Gmail and Google Create a Google Account Gmail Accounts Edit Account Settings Email Add an Email Account (POP or IMAP) Add a Corporate Sync Account Compose and Send Email Chat Using Hangouts Download Apps from the Web Wireless Emergency Alerts Your Cloud Chrome Browser CAMERA AND VIDEO Camera Overview Take Photos Photo Options Edit, Share or Delete Photos Record Videos Capture Your Screen...
Page 5 View Photos and Videos Edit Your Gallery Photos Organize Photos USEFUL APPS AND FEATURES Calendar Clock Calculator Social Networking Accounts Facebook Twitter Google Play Store Find and Install an App Create a Google Wallet Account Request a Refund for a Paid App Manage or Remove Apps Google Maps Google Play Music Get Music Tips and Tricks Watch on Google Play Google+ Google Play Games Google Play Books Google Play Newsstand FM Radio YouTube Update Your Phone Update Your Profile CONNECTIVITY Wi-Fi Turn Wi-Fi On or Off Wi-Fi Search and Connect Wi-Fi Modes Bluetooth Connections Turn Bluetooth On or Off Connect New Devices Reconnect Devices...
Page 6 Disconnect Devices Rename the Phone Rename a Paired Device Connect Your Phone to Your Computer Wi-Fi Hotspot Set Up the Hotspot Activating the Hotspot SETTINGS Basic Settings Wi-Fi Settings Bluetooth Data Usage Airplane Mode Default SMS App Tethering & Portable Hotspot Mobile Networks Emergency Broadcasts Display Settings Brightness Level Adaptive Brightness Wallpaper Sleep Daydream Screen Notifications Font Size When Device is Rotated Cast Screen Sound and Notification Settings Audio Effects Sound Also Vibrate for Calls Interruptions Ringtones Other Sounds When Device Is Locked App Notifications...
Page 7 Notification Access Storage Settings SD Card USB Computer Connection USB Storage Battery Settings Check Battery Usage Battery Saver Tips to Monitor and Conserve Battery Power Charging the Battery App Settings Location Settings Security Settings Screen Lock Automatically Lock Power Button Instantly Locks Owner Info Smart Lock Encrypt Phone Set Up SIM Card Lock Make Passwords Visible Device Administration Unknown Sources Storage Type Trusted Credentials Install from SD Card Trust Agents Screen Pinning Apps with Usage Access Account Settings Language and Input Settings Language Keyboard and Input Method Settings Voice Input Text-to-speech Output Mouse/Trackpad Motorola Privacy Settings...
Page 8 Backup and Reset Settings Motorola ID Settings Activate Device System Update Date and Time Settings Accessibility Settings TalkBack Switch Access Captions Magnification Gestures Large Text High Contrast Text Power Button Ends Call Auto-rotate Screen Speak Passwords Accessibility Shortcut Text-To-Speech Output Touch & Hold Delay Color Inversion Color Correction More Accessibility Options Printing About Phone Copyright Information FOR ASSISTANCE Troubleshooting Virgin Mobile Account Information and Help Manage Your Account Top-Up Your Account Motorola Mobility LLC Global Limited Warranty SAFETY, REGULATORY & LEGAL INDEX...
Page 9: Introduction
INTRODUCTION Your Moto G™ is built to keep up with you. It has a crisp display that’s water-resistant, the latest software, and a battery that lasts all day. You can even customize your phone to match your style with Motorola Bands and Grip Shells. Note: Motorola Grip Shells are sold separately. Availability varies by country. Caution: Before using your phone, please read the safety, regulatory and legal information provided with your product. ABOUT THE USER GUIDE The following topics describe the basics of set up, customizing, and using your new phone. Introductory topics explain common or essential features and the Settings section gives you more in depth topic coverage. DESCRIPTIONS IN THE USER GUIDE Descriptions in this guide may vary based on your phone's setup at the time of purchase and other settings you may have selected. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping located above the bottom center of the phone. In this user guide, the phone may be referred to either as "phone" or a "device." A microSD™ or microSD™ card is referred to as an "SD Card" or a "memory card." Note: Certain apps and features may not be available in all countries. HELP Get help for your phone in a few different ways. As you select explore your new phone, many features provide initial assistance to get you started. In almost every Google app, you can get help. From home, tap > Help and Feedback. View the Google Help Centers online at www.google.com/support. From home, tap Apps > Help for general instructions with your phone.
Page 10 Tap: Select an icon or option. Touch and hold: Open options for items in lists or copying a shortcut icon from the apps screen to the home screen. Swipe: Scroll through lists or between screens. Back: Tap Back to go to the previous screen. Home: Tap Home to return to the home screen. Overview: Tap Overview to see recent apps you’ve opened. Tap an app in the list to reopen it. To remove an app from the list, swipe it left or right. To scroll the list, swipe up or down. Close keyboard: To close a touchscreen keyboard after typing, tap . Note: For more actions, see Select Options and Navigate Screens. Tip: During a call, you can leave the call screen and search or look at other screens and settings. To return to the call screen, tap Home > Phone > Return to call in Progress. Introduction...
Page 11: Get Started
GET STARTED The following topics give you all the information you need to set up your Moto G and Virgin Mobile service the first time. PHONE LAYOUT The following illustration outlines your phone’s primary external features and keys. Note: Your phone may look a little different. Important: This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 1.5 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. Caution: Before using your phone, please read the safety, regulatory and legal information provided with your product. Key Functions Part Description Headphone Jack Allows you to plug in an optional headset for convenient, hands-free conversations. Get Started...
Page 12: Insert Cards
Part Description Front Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Power Key Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Volume Keys Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Micro USB/Charger Allows you to connect the phone charger or a USB cable (included). Jack Microphone Transmits your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. Photo/Video Camera On the front and back, they allow you take pictures and videos. Speaker Front facing audio sound lets you enjoy a quality audio experience. Proximity Sensor Detects a change in light, used with the Talkback feature found in Accessibility settings. Closes an option menu or returns you to the previous screen. Return or Back Returns you to the home screen. Home Shows a list of the last apps, widgets, and settings you opened or Overview visited. CAUTION: Inserting an accessory into the incorrect jack may damage the phone. INSERT CARDS Your phone's SIM card may already be installed. If you have an optional microSD card insert it ...
Page 13: Remove The Back Cover
SIM Cards are the property of Virgin Mobile and are replaceable (at cost) in case of loss/damage. Return SIM Card to Virgin Mobile when cancelling your subscription. SIM Card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM Card. Virgin Mobile is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM Card or phone (SIM Card inserted) is lost/stolen. For details, contact Customer Service. Always power off phone before inserting/removing SIM Card. Remove the Back Cover You may need to remove the cover to insert cards, but be sure to replace it properly to ensure water resistance. Note: If you have no cards to install then skip removing the back cover. Put your finger in the bottom corner hole and pry it off. Caution: Don't use tools to remove the cover—doing so may damage your phone. Get Started...
Page 14: Install Sim And A Memory Card
Install SIM and a Memory Card Put in the SIM card (if it’s not already in) and an optional, for memory expanding, microSD card. SIM - With the gold contacts facing up, push the Micro SIM card into the top slot. Memory card (microSD) - With the writing facing up, push the card into bottom slot until you hear a faint click. Caution: Make sure you use the correct size SIM card, do not cut the card, and don’t use adapters with your Micro SIM card. Note: To remove a card from a slot, push it in to release it. Then slide it out. Get Started...
Page 15: Replace The Back Cover
Replace the Back Cover Your phone is water resistant, but it depends on you putting the cover on properly. To replace the back cover: 1. Align the top of the cover with the phone and with the camera and flash area on the back of your phone. 2. Press all the way around the edges of the phone and all around the camera flash area until the cover is securely in place. 3. Press and hold the Power Key to turn the phone on. Note: Your phone’s battery should have enough charge for the phone to turn on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible. CHARGE YOUR PHONE BATTERY You may need to charge the phone battery to begin setting up your phone. Your phone may already be partly charged. 1. Plug the USB connector into the charger/accessory jack on the bottom of your phone. Get Started...
Page 16: Turn Your Phone On And Off
2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Your phone may turn on when you connect the AC adapter to the outlet—this is normal. Tip: With the AC adapter plugged in, the time needed to charge your phone displays on the home screen. Warning: Don't try to remove or replace the battery yourself—doing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a reboot—press and hold the Power Key until the screen goes dark, and your phone restarts. Any time you want to see what's using up phone battery power, tap Apps > Settings > Battery. For tips on saving battery power, see Tips to Monitor and Conserve Battery Power. TURN YOUR PHONE ON AND OFF The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power Key. Turn Your Phone Off 1. Press and hold the Power Key to open the power off pop-up. 2. Tap Power off to turn the phone off. ® Note: To change Wi-Fi, Bluetooth , Airplane mode, and other settings, at the top of the screen drag the status bar with two fingers. For even more settings, tap TURN YOUR SCREEN ON AND OFF Your phone allows you to quickly turn the screen off when not in use and to turn it back on and ...
Page 17 Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power Key. Press the Power Key again to turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Sleep. Note: For information on how to set up a screen lock, see Set Up Screen Lock. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power Key. 2. Swipe up to unlock the screen. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Set Up Screen Lock. Note: During a call, your screen might stay dark if the sensor just above the top of the screen is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor. Get Started...
Page 18: Activation And Service
ACTIVATION AND SERVICE Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment. For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help. Create Your Account and Pick Your Plan Set up your Virgin Mobile account. 1. From your computer, visit virginmobileusa.com and click Activate. 2. Choose an activation option and click Next. Then enter your zip code and click Next. 3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package. 4. Follow the remaining instructions to choose your plan and select a payment method. 5. Follow the activation instructions below and you’ll be able to start using your phone. Activate Your Phone After setting up your account on virginmobileusa.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically. You can also start the activation process manually. From home, tap Apps > Settings > Activate this device COMPLETE THE SETUP SCREENS The setup screens help you set up certain features and preferences on your phone. Once your ...
Page 19 Note: You can tap SKIP to complete this option later. Using Wi-Fi to download avoids cellular data charges. You will need to complete downloads for optimal use of your phone. See Wi-Fi for more details. 2. About your privacy – Tap Privacy Settings to see the privacy options, then tap ACCEPT AND CONTINUE. Your phone may load some software updates. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google Account. 3. Add your account – Complete the steps to sign in to your current Google Account, or tap CREATE A NEW ACCOUNT to set up a new Google Account. Tap SKIP to add it later. The following options may apply depending on your selection: Sign in – Enter your Gmail™ address and then your password and tap Next. Or create a new account – If you don't have a Google Account, follow the instructions to sign up for a new Google Account. Follow the prompts to enter your first and last names, create an email address (Gmail), create a password, enter rescue information (a phone number in case you forget tour password), an option to join Google+, and an option to enable purchases from the Google Play Store app. Tap Next between each screen. Get Started...
Page 20 Set up payment info – Tap a payment choice, Add credit or debit card or Redeem, and follow the prompts. – or – Tap Remind me later and tap Next. Note: If you choose Don’t sign in, you will not be able to download from Google Play, backup and sync apps to Google, or activate device protection services. 4. Protect your phone –Tap SET SCREEN LOCK NOW to set up one of the following to unlock your phone: Pattern: Draw a pattern. PIN: Enter four to sixteen digits. Password: Enter four to sixteen letters, digits, or symbols. Note: Remember what you set up to start protecting your phone. You can always change this later and customize when and where your phone locks for safety. Tip: Other options are None or Swipe but these options do not secure your phone. 5. Notification – Choose the type of messages you are notified about and tap NEXT. 6. Google Services – Read important data about how Google services can improve your phone experience and tap NEXT.
Page 21: Retrieve Data From Your Old Phone
8. Migrate data from your old phone - Do it now or do it later. Follow the prompts or see Retrieve Data from Your Old Phone. Note: For help with transferring contacts, learn about Motorola Migrate in Retrieve Data from Your Old Phone or go to motorola.com/TransferContacts. Tip: You can quickly access Google+ anytime on your phone, tap Apps > Settings > Google+ RETRIEVE DATA FROM YOUR OLD PHONE Moving your photos, music, text and call history, photos, contacts and more from your old Android or old iPhone phone is quick and painless. You can keep using your phone while you are migrating. Note: If your old phone was also Android and you used the Android Backup and Reset feature, your contacts automatically appear on your new phone. Note: Not all music can be copied. (If you want to know more, you can search online to learn about digital rights management or DRM-protected files.) 1. To move your old Android phone data to your new phone: Get Started...
Page 22 Download the Motorola Migrate app from Google Play Store™ to your old phone. If Transfer from this phone is displayed, touch Start or touch Want to transfer from this phone instead? and then touch Start. 2. On your new phone, tap Apps > Motorola Migrate > Send data to this device. Tap Select your phone type and then tap Android. Tap NEXT. Uncheck any item in the list you do not want to transfer to your new phone. Tap Next and then tap Next again. Tap Continue to allow Migrate to control your Wi-Fi. Tap NEXT to display the phone's QR code. ...
Page 23 1. On your new phone, tap Apps > Motorola Migrate > Send data TO this device. 2. Tap > iPhone. 3. Follow the on screen prompts to complete the transfer. Note: Your transferred photos are placed in the Gallery, but to copy them to your PC go to the DCIM > Camera folder. Note: No data connection is needed after the application is loaded on the old phone. The Motorola Migrate app uses Wi-Fi to transfer the data. Tip: While you’re migrating, you can keep using your phone. Get Started...
Page 24: Basic Operations
BASIC OPERATIONS Your Moto G is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Tip: Phone Software Upgrades – Updates to your phone’s software may become available from time to time. Updates are pushed to your phone over-the-air. You can also use the menu to check for and download updates. From home, tap Apps > Settings > System Update > Update Motorola software to search for and download available updates. BASICS The following topics offer an overview of your phone’s basic operations. Tip: To find answers to your questions about your new phone right on your phone, tap Apps > Help . Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. Note: For information about using the home screen, see Home Screen Basics. Basic Operations...
Page 25: Select Options And Navigate Screens
Select Options and Navigate Screens Your phone’s touchscreen lets you control actions through a variety of tap or tap gestures. Tap: Choose an icon or listed option with a single tap. Touch and Hold: Position your finger on an item until it opens or lists the options related to an item (such as Contacts). Drag: Press an item and then slide it to a new location and release. Swipe: Quickly drag your finger vertically or horizontally across the screen. Flick: Use light, quick strokes in a vertical or horizontal direction, such as when scrolling through contacts or messages lists. Tip: To stop a quickly scrolling list, tap the screen. Pinch and Spread: "Pinch" the screen using your thumb and forefinger to zoom in or "spread" the screen to zoom out when viewing a picture or a Web page. (Move fingers inward to zoom in and outward to zoom out.) Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it. Pages: To add or show other pages (extended home screens) of shortcuts and widgets, swipe the home screen left or right. Return: To close an option menu or return to a previous screen, tap . Menu: To show options or settings, when available tap Menu . Home Screen: Tap Home to return to the Home screen. RECENT APPLICATIONS You can display a list of recently used applications using the recent apps key.
Page 26: Phone Settings Menu
PHONE SETTINGS MENU You can customize your phone’s settings and options by using the Settings menu. From home, tap Apps > Settings – or – Drag the status bar down to view the Quick Settings menu and tap Settings Basic Operations...
Page 27: Adjust The Sound Volume
For more information, see Settings. ADJUST THE SOUND VOLUME Your volume keys control the sound for the current feature you have open on your phone. You can also delay when your phone rings for something important. Basic Operations...
Page 28 Control Current Feature Ringer volume: Press the Volume Keys while on the home screen, or press them when your phone is ringing to silence it. Earpiece volume: Press the Volume Keys during a call. Music/video volume: Press the Volume Keys during a song or video. Note: When you connect a headset a pop-up tells you it is connected. Choose When Your Phone Will Ring or Vibrate Press the side Volume Up/Down Keys to select a ringer volume from high to vibrate. Tap an option for more settings: Basic Operations...
Page 29 All: Receive all notifications and alarms. Priority: Tap to select which interruptions to receive. You will always hear alarms. Set when you want to be in this mode, or choose indefinitely. Note: Tap to limit interruptions by types, contacts, hours, or days. None: Turn off all sounds and alarms. Override sound settings from other apps. Set how long to stay in this mode, or choose indefinitely. Basic Operations...
Page 30: Find Your Phone Number
Note: You phone may ask you for additional information if you already chose settings that overlap new options you select. Tip: To keep your phone quiet when you sleep or during meetings, see Moto Assist, Actions, and Display. FIND YOUR PHONE NUMBER You can verify your phone number. From home, tap Apps > Settings > About phone > Status > SIM Status > My phone number. Basic Operations...
Page 31: App List
APP LIST The app menu shows you all of your applications. To open it from the home screen, tap Apps Swipe left and right to see all of your apps pages. Any new apps that you download (see Google Play Store) are added to the app menu. Tip: To add widgets to your home screen, touch and hold an empty spot on your home screen and tap Widgets. To close the App menu, tap Home or Back . Overview Tap Overview to see the last few apps you used, and then tap the app you want. Tap Home or Back to return to the home screen. Add App Shortcuts to the Home Screen From home, tap Apps , touch and hold an app and then drag it to one of your home screens. Note: Dragging the app to the right edge of your phone opens another home screen. Each home screen is represented by dot on the lower section of the screen. Basic Operations...
Page 32: Portrait And Landscape Screen Orientation
Remove App Shortcuts from the Home Screen From a home screen, touch and hold an app and then drag it to Remove at the top of the screen. Note: Removing an app shortcut from a home screen does not delete the app. For more about apps, see Apps Settings. PORTRAIT AND LANDSCAPE SCREEN ORIENTATION The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Allow your phone to change the view when turned or keep it in portrait view: From home, tap Apps > Settings > Display > When device is rotated. Rotate the contents of the screen Stay in portrait view Note: Not all screens can adjust for landscape orientation. CAPTURE SCREENSHOTS You can capture screenshots on your phone that are stored in the Gallery. When you open ...
Page 33: Google Now
Tap the Google search widget for a text search. As you type, suggestions appear below the search field. To search by using the suggestion, tap the suggestion. To search for your text in the search field, tap on the keyboard. Tip: If searching with voice, the microphone icon turns red while it is listening to you. If it is gray, tap it again to change or speak new search words. Note: With Google Voice search, you can also narrow search results to images, places, news, and more. After initial search, choose an option from the slider bar at the bottom of the screen. GOOGLE NOW Google Now™ uses your search history, location history, and Google services to provide the information you need. Weather, traffic, even the latest scores come automatically, appearing throughout the day just as you need them. The service is always working for you in the background—you don’t have to ask for anything. Google automatically notifies you when new information is available. Basic Operations...
Page 34: Voice Commands
If you didn't set up a Google Account when you initially set up your phone, Google Now prompts you to sign up now. Get started with Google Now: Touch and hold Home and then flick up to the Google Now icon Start speaking and Google Now will find what you need. You can quickly see your Google Now cards keeping you up to date. At the home screen swipe right. Set your preferences for notifications Tap > Settings and tap Notifications. To turn Google Now on or off. Tap > Settings and tap Google Now. Tip: If you are done reading a card, swipe it to the right. VOICE COMMANDS You can control your phone by speaking to it. Basic Operations...
Page 35: Moto Assist, Actions, And Display
Use voice actions to perform functions such as making a call dictating text in a message or email or searching the Web. To begin a voice search while on the home screen, tap and begin speaking. Your search begins immediately. Note: If you’re writing a text message, tap Voice to begin dictation mode. Your phone recognizes words you speak and enters them into your message. Or, tap Voice in the Google Search app or widget and speak. For example, you can say one of the following commands: To... Say... Map a route “Navigate to” Send a text message “Send text” Make a call “Call” Send email “Send email” Find local businesses “Map of...” Browse the Web “Go to” Make a voice note “Note to self” Get directions “Directions to” MOTO ASSIST, ACTIONS, AND DISPLAY You can create rules with Moto Assist, Moto Actions, and Moto Display to automatically reply to texts when you’re driving, silence your ringer during meetings or during night-time hours and much more. Basic Operations...
Page 36 Note: Get more from Moto by allowing collection and storage of information about how you use your phone. From tap Apps > Moto > Menu > Settings > Let Moto learn. Tip: For general help with your phone functions, tap Apps > Help . Note: To set standard Downtime days and hours, see Interruptions. Automate everyday tasks to make your life easier by using Assist, Actions, or Display. From home, tap Apps > Moto Assist: Customize how your phone works for you depending on where you are and what you are doing. Choose a silence or vibrate-only option with exceptions for your Favorite contacts or someone who calls twice within 5 minutes. Meeting: Automatically reply to missed calls from Favorites contacts. Allow Moto to see your calendar. Sleeping: Specify your sleep hours and turn the screen off. You can still allow priority calls. Actions: Quick actions to open the flashlight or camera. Chop twice for flashlight: Turn the flashlight on/off with a chopping motion. Basic Operations...
Page 37: Enter Text
Twist for Quick Capture: Open the camera with a double twist of your wrist. Display: Select the type of notifications and when they display to keep you up to date. Wake screen when notifications arrive: Choose how you want to see notifications. Block apps: Keep certain apps from showing notifications. Select how much detail shows: Hide sensitive notification content or block all notifications. Vibrate on touch: Choose if displayed notification icons vibrate when touched. ENTER TEXT You use the touchscreen keyboard to enter text on your phone. Touchscreen Keyboard The keyboard appears automatically onscreen when you tap a text entry field, and is used in either portrait or landscape mode. Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, continuous key (gesture) input, customizing the user dictionary, suggesting predictive text, and more. Basic Operations...
Page 38 You can use the following options to enter text on your touchscreen keypad. Type: Enter letters by tapping them one at a time. Gesture: Enter a word by tracing a continuous path through the letters. When you lift your finger after the last letter of a word, a space is automatically added. Word completion/correction: Whether you type or use gestures to add part of a word to the text box, suggestions for the word appear below the text box in the word list. Tap a suggested word to replace your partial entry or typo. Word suggestion: After you enter a space in your message, the next word is suggested for you in the bar below the message. Close the keypad: Tap or tap Back at the bottom of your phone. Note: Your touchscreen keyboard looks slightly different depending on whether you’re entering a text message, email, or other text. Basic Operations...
Page 39: Text Entry Settings And Dictionary
You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). Text Entry Settings and Dictionary You can change the preferences when using your keyboard, voice entry options, and edit the dictionary of words your phone suggests. From home, tap Apps > Settings > Language & input. To change preferences, tap next to the setting name or tap the setting name to see its associated options. To add or edit the words that your phone suggests and recognizes, tap Personal dictionary. You can also add words to the dictionary from your typed entries. Tip: You can assign a shortcut for commonly used words or groups of words in the dictionary settings after you add the word or phrase to the dictionary. Tips for Editing Text You can cut, copy, and paste names, phone numbers, addresses, quotes, or anything else in a text box. Cut, copy and paste within the same message or between apps. Tap a word in your message and drag it to a new location. Use the icons at the top of an app screen or follow on screen options that you see when you select one or more words. Tip: Touch and hold icons to show their description label. To… Instructions Enter alternate characters Touch and hold the letter to enter its associated number, or tap to enter numbers or =\< to enter symbols. Enter one capital letter Tap ...
Page 40: Voice Typing
To… Instructions Select text Double tap a word to select it. To select more than one word, drag either of the bounding handles on each side of the selected word to highlight the text you want. To select all words, tap Cut or Copy selected text Select text and then choose Cut or Copy. You can copy text from one app to another. Move the cursor Tap a spot in the text you have typed to place the cursor, then drag the bounding handle under the cursor to move Paste cut or copied text Tap the location to paste, then tap Paste or . Double letters When entering text using a gesture instead of typing, circle a letter to enter two of them. Adding words to the dictionary from You can add an often used word to the dictionary. As you your text enter a word, it appears in the word list below the text entry box. Double-tap the word in the word list to add it to your dictionary. Delete a character Tap Delete. Voice Typing You can use your voice to enter a message, email, or text in other applications. Your speech is converted to text. Add any punctuation by saying the name of the punctuation mark, such as “period”, “exclamation point”, or “comma”. Use Voice Entry in a Message, Email or Other Text Box 1. ...
Page 41: Your Phone Interface
YOUR PHONE INTERFACE The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. HOME SCREEN BASICS The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Note: Tap to return to the main home screen from any other screen. Home Screen Layout Your home screen extends beyond the initial screen. View notifications by swiping down from the status bar with one finger, or view quick settings by swiping down with two fingers. Add pages by touching and sliding a shortcut or widget to the right. Swipe the screen left or right to display additional pages. Note: Your home screen might look a little different. Item Description Status bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Your Phone Interface...
Page 42: Extended Home Screens
Item Description Notifications area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Status area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widget Widgets are self-contained onscreen apps that reside on your phone’s home screen. Application icons Application (app) icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Applications (Apps) Tap to open the Applications (Apps) list. The apps list key is a primary shortcut available from all home screens. list key Tap to display a list of recently used applications. Recent Apps key Tap to display the main home screen. Home key Tap to return to the previous screen. Back key Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more ...
Page 43: Status Bar
On any screen, tap an empty spot on the screen to display thumbnail images of all screens. Scroll the thumbnails left or right to find the screen you want and tap to open it. STATUS BAR The status bar at the top of the home screen provides phone and service status information. Icons on the left notify you about new messages or event notifications. Icons on the right tell you about phone status and settings. Status Icons Icon Status Voicemail message GPS active New Email message(s) New Hangout message(s) New MMS or text message(s) Your Phone Interface...
Page 44: Status Bar Notifications
Icon Status Uploading Downloading Warning Smart Lock message Check back cover is snapped into place (for water resistance) Alarm is set Main Notifications Icons Icon Status Bluetooth on/connected Bluetooth off Wi-Fi on/connected Wi-Fi on/not connected Vibrate only Silent all indefinitely/Priority sound only Microphone on/off Network strength Warning Airplane mode Sync active Alarm set Battery (charging/full) Status Bar Notifications At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, view the Notification alerts. Swipe down from the status bar with one finger to view Notification alerts. Swipe down from the status bar with two fingers to see the Quick settings, current user, and more.
Page 45: Quick Settings
Note: To view Quick settings, swipe down from the status bar with two fingers. Alerts not viewed yet and don't fit on the screen are queued in a bar below the listed notification list. View the alerts by tapping the bar. Delete Alerts To clear all the Notification alerts, tap To remove individual notifications, swipe a message to the right or left. QUICK SETTINGS To change Wi-Fi, Bluetooth, Airplane mode, and other settings, swipe the status bar down with two fingers to open your Quick Settings options. For even more settings, touch Settings Your Phone Interface...
Page 46: Customize The Home Screen
CUSTOMIZE THE HOME SCREEN Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove. Displaying the Home Screen Menu: From home, touch and hold an empty space to display the Home Screen menu. Change the Wallpaper Select and assign your phone’s background wallpaper. Your Phone Interface...
Page 47: Add Shortcuts To The Home Screen
1. From home, touch and hold an empty space, and then tap WALLPAPERS. 2. Select a wallpaper and tap Set wallpaper. The wallpaper is set. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. Your Phone Interface...
Page 48: Add Widgets To The Home Screen
1. From home, tap Apps . The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. ® There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others. Your Phone Interface...
Page 49: Create Shortcut Groups
1. From home, touch and hold an empty space, and then tap WIDGETS. 2. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag a widget icon to an empty location on one of the home screens. The widget is added to the home screen. Create Shortcut Groups You can group home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut and then drag and release it over another shortcut. Your Phone Interface...
Page 50 A new shortcut group is created. 2. Tap the folder to open it. 3. Tap Unnamed folder and type a name for your folder. To add more app shortcuts to the group, touch and hold a shortcut and drag it on top of the new group. The new shortcut is added to the group. Your Phone Interface...
Page 51: Phone App
PHONE APP The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. MAKE PHONE CALLS There are several convenient ways to place calls from your phone. From your phone dialpad, you can access recently called numbers, your favorites listed in speed dial, and contacts with phone numbers. Tip: You can multi-task while you’re on a call. Tap Home to hide the call display and look up a phone number, address, or open other apps. To reopen the call display, with one finger pull down the status bar and tap the Ongoing call notification. Note: During a call, your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power Key. Call Using the Phone Dialer The most traditional way to place a call is by using the phone’s dialer screen. 1. From home, tap to open the phone app. If you don't see the dialpad, tap to display it. 2. Tap the number keys on the dialpad to enter the phone number. Phone App...
Page 52: Call From Speed Dial List
Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, tap it to place the call. 3. Tap to call the number. 4. To end the call, tap Note: Quickly call a favorite contact. Touch and hold an empty spot on your home screen, tap WIDGETS, then touch and hold the Direct dial widget. Drag it to your home screen, then select the contact. Touch the widget to dial the person. Note: To enter the international dialing code (+), touch and hold 0. To add a pause or wait after numbers, touch Menu . Tip: While dialing a number, tap to add this number to your contact list. Call from Speed Dial List Quickly make calls from the Speed Dial list. The Speed Dial list shows all contacts you have added as favorites. Note: Tap the star on a contact’s card to add to your favorites. 1. From home, tap to display the phone dialpad. 2. Tap SPEED DIAL to display a list of favorites. 3. To call a contact in the list, tap the contact. Note: You can also place a contact widget for any contact on the home screen for quick access. Tap > CONTACTS > > Place on Home screen. Call from Recent Calls The Recents list lets you quickly place calls to previous incoming, outgoing, or missed numbers.
Page 53: Call From History List
1. From home, tap Apps > Contacts to display the contacts list. 2. Tap a contact to display its information. 3. Tap to place a call. You can also send a text message or an email from the contact page. For additional information, see Contacts. Call from History List The Call History list lets you quickly place calls to previous incoming, outgoing, or missed numbers. 1. From home, tap to display the phone dialpad. 2. Tap Menu > Call History to display the history list. 3. To call a contact in the list, tap the contact and tap REDIAL. For additional options and call details, tap DETAILS or tap the caller icon. Tip: You can clear the list by tapping Menu > Clear call history. Call a Number in a Text Message or Email Message While viewing a text message or email message, you can place a call to a number that is in the body ...
Page 54: Call Emergency Numbers
Note: You can also place a favorite widget for your contact on the home screen for quick access. From home, tap Apps > Contacts > tap a contact > Menu > Place on Home screen. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when your phone's screen is locked with a screen lock or when your account is restricted: 1. Press the Power Key to turn on the screen. For more information, see Turn Your Screen On and Off. 2. Tap Emergency call on the screen. 3. Tap 9-1-1 Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. See Location Services in the Safety, Regulatory & Legal section. RECEIVE PHONE CALLS The following information lets you know how to answer incoming calls, mute the ringer on incoming ...
Page 55 To answer the call, drag to the right To send an incoming call a text message, drag up to Tap a text response in the list. Tap Write your own… and type your custom Quick Response message. To dismiss the call, drag to the left on the incoming call screen, tap the icon or pix left of the caller name or number to open the contacts screen Tip: You can edit or create your own Quick Responses messages. From home, tap Apps > Phone > Menu > Settings > General > Quick responses, and then tap a message to edit it. Answer an Incoming Call when Phone is Unlocked When your screen is unlocked, you see a notification message that tells you about an incoming call. The message shows you the caller ID icon, name, time, and phone number of the calling party. If the caller is not stored in Contacts, you see only the default caller ID icon, time, and phone number. Tap ANSWER to talk. Tap DISMISS to send the call to voicemail. ...
Page 56: Voicemail
Tap Write your own… and type your custom Quick Response message. To answer the call, drag to the right To dismiss the call, drag to the left Silence the Ringing Sound To silence the ringer without rejecting the call, press the Volume Key. Tip: You can edit or create your own Quick Responses messages. From home, tap Apps > Phone > Menu > Settings > General Settings > Quick responses, tap a message to edit it. VOICEMAIL Set up your voicemail and personal greeting as soon as your phone is activated. Activate Your Voicemail Connect with your voicemail account, establish a personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. If your screen is locked, press the Power Key to turn on the screen and then flick the lock symbol on the screen to the right to unlock it. 1. From home, tap Apps > Voicemail 2. Follow the prompts to: Create your password. ...
Page 57: Visual Voicemail
Note: When you are off network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, tap * on your dialpad and enter your password. Retrieve Your Voicemail Messages by Calling To hear a saved message, tap Phone > and then touch and hold the number 1 on your dialpad. Note: Your phone also supports the Visual Voicemail app. For information on setting up and using Visual Voicemail, see Visual Voicemail. VISUAL VOICEMAIL With Visual Voicemail, you have a quick and easy way to view and access your voicemail instead of calling Voicemail. Now you can find exactly the message you are looking for without having to listen to other voicemail messages first. Visual Voicemail shows you a list of your voicemails with the caller name and number along with the length of time and priority level of each voicemail message. You can also automatically forward your voicemails to your email. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Activate Your Voicemail. To set up your Visual Voicemail: 1. From home, tap Apps > Voicemail 2. Tap Personalize voicemail and follow the instructions to: Create a password (part of the standard voicemail). ...
Page 58: Retrieve Voicemails In Visual Voicemail
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Retrieve Voicemails in Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. You can choose to listen to all unheard messages or one at a time. Text and voice messages remain stored for later review. Play all unheard sequential messages, last message first 1. From home, tap Apps > Voicemail to open the list of calls in the voicemail inbox. 2. To listen to all unheard messages, tap Play one message 1. From home, tap Apps > Voicemail to open the list of calls in the voicemail inbox. 2. Tap Play in a message picture box to hear the message. – or – Phone App...
Page 59 Tap a message to open it, play it, read it, and respond to it. Features available while reviewing messages include: Timeline: Provides a visual time detail for the current message. Drag the bar to move to different points in the message. Tap Pause to pause the playback. Tap Play to resume. Speaker Off/On: Turn the speakerphone on or off during playback. If the speakerphone feature was enabled within your Voicemail settings menu, the speakerphone will always be automatically enabled during voicemail playback. Call : Call the person who left the voicemail message. Share : Share your voicemail message via Bluetooth, text message, Gmail, or email. You can then reply to the sender or forward the message to anyone with an email account or phone number. This allows you to send a voicemail message to several recipients at the same time. Delete : Delete the current voicemail message. Phone App...
Page 60: Visual Voicemail Options
Reply : Reply to the message sender. Tap to deliver a text message (SMS), or to deliver an audio message. Menu : Archive: Save the message. Settings: Set up Visual Voicemail Settings. Help: Open online help. Send feedback: Provide feedback about the app. The following options are available while reviewing voicemail messages: Subscribe to the premium Voice-to-Text transcription service. (Requires an additional monthly charge.) Select multiple to choose more than one message to save, delete, or email. Create Avatar Message with the avatar you selected to speak your message. Menu to see additional options. Play All to listen to all unheard messages. Note: Not all options are available for all messages. Visual Voicemail Options The Visual Voicemail Settings menu lets you customize notifications, pictures, greetings, and more. Note: Settings and availability are subject to change.
Page 61: Change Your Greeting Or Password
Display to enter a name or a number that is attached to your outgoing voicemails as part of an identification string and choose background theme. Help to view the online help for Visual Voicemail. Preferences change application preferences including managing subscription, sending to email, deletions, and ads display. Sound to set notification sound and vibrate settings, and turn on/off the speakerphone. Updates to search for an upgrade to your visual message software. About Voicemail to see version, license, and copyright data. Change Your Greeting or Password Your voicemail details can be changed using the Visual Voicemail app. 1. From home, tap Apps > Voicemail 2. Tap Menu > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. PHONE CALL OPTIONS Your phone application provides many useful features and options to help you make the most of your calling experience. Caution: Using a mobile phone or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. In-call Options While you’re on a call, you will see a number of on-screen options. Tap an option to select it.
Page 62: Contacts
With 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To dial a second call, tap , enter a number, then tap to call it. The first call goes on hold when you answer the second call. To join the calls after the second call answers, tap . To switch between calls, tap CONTACTS The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account. Get Started with Contacts Before using Contacts, it’s best to learn a few basics. Phone App...
Page 63 Access Contacts From home, tap Apps > Contacts . Tip: To search the list, tap and begin typing a name. Tap Menu for the following options: Contacts to display: Filter and sort your contact list. Import/Export: Import or export contacts from a memory card. Accounts: Tap Auto-sync app data to keep the contact information in your apps up to date or tap the individual accounts to synchronize them. Settings: Change the way your contacts names are listed or how your contact list is sorted. Get Contacts To import contacts from your SIM card (if it didn’t happen automatically): From home, tap Apps > Contacts > Menu > Import/export > Import from SIM card, tap OK to confirm. Phone App...
Page 64: Add A Contact
To import contacts from your computer, upload the contacts to your Google Account at http://contacts.google.com. On your phone, tap Apps > Contacts > Menu > Accounts > Menu > Auto-sync data. Tip: You can also see these contacts at mail.google.com. Add a Contact You can add contacts by using your phone’s Contacts app or from the dialpad. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts > Add Contact 2. Fill in as much or as little information as you'd like. 3. When you’re finished, tap DONE. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap to the right of the field and tap your selection. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, tap Phone 2. Enter the phone number and tap Add to contacts. 3. To add the number to a new contact, tap Create new contact. To add the number to an existing contact, search or scroll for the contact and tap it.
Page 65: Sync Or Transfer Contacts
Take photo: Your camera opens. Tap the touchscreen to take the photo and tap to continue. Crop the photo if needed and tap DONE. Choose photo: Tap and choose the location on your phone for the stored photo from the list. Crop the image if needed and tap DONE. Sync or Transfer Contacts When you change one of your contacts, your phone automatically updates your other accounts providing the Auto-sync app data option turned on. For additional information see Edit a Contact. Get all your contacts, all in one place. Here are a few helpful hints: Use Gmail: All your Gmail contacts are automatically synced to your phone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail to import the file. You can log in to your Gmail account on your computer and select “Help.” More: Find other methods and tools to help you at motorola.com/transfercontacts. Call or Text Contacts You can call or text a contact directly from the Contacts app. 1. From home, tap Apps > Contacts . 2. Tap a contact, tap the number you want to call or tap to send a text message. Phone App...
Page 66: Make Or Add Groups
Make or Add Groups You can set up groups in Contacts for Group Connect calls or for quick messaging. Create a group when you are adding new contacts or add the group to existing contacts. 1. From home, tap Apps > Contacts 2. Tap a contact you want to be in the group and tap 3. Tap Group name. 4. Tap a group name in the list. – or – Tap Create new group, type a new group name tap OK. 5. Tap . You can add many contacts to a group and assign multiple groups to any contact. Phone App...
Page 67: Messaging And Internet
MESSAGING AND INTERNET With Virgin Mobile service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail, personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts™. TEXT AND MULTIMEDIA MESSAGING With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. Note: Messaging opens at the last message screen you had open. Using messaging before reading these instructions may make these instructions appear out of sync. Messaging and Internet...
Page 68: Send A Multimedia Message (Mms)
1. From home, tap Apps > Messaging 2. Tap to start a new message. 3. Add one or more recipients. You can: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. Enter a contact from your list by beginning to type the contact’s name. Tap the contact’s name to enter it. You can also add contact groups as recipients. 4. Tap the Type message field and compose your message. Note: If a text message goes over 160 characters, or if it is addressed to multiple recipients, it is automatically converted to an MMS message. 5. When done, tap Send Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps > Messaging 2. Tap to start a new message. 3. Add one or more recipients. You can: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma.
Page 69: New Messages Notification
1. In the messages list, tap the message marked with Draft that you want to resume editing. 2. When you are finished, tap Send New Messages Notification Depending on your notification settings, the phone plays a ringtone, vibrates, or shows an icon in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Message Options for details. To open the message from any screen, with one finger, swipe down from status bar down to see your Notifications. Tap the new message to open and read it. Message Options Change your text and MMS options. From home, tap Apps > Messaging > > Settings. SMS Enabled: Tap SMS Enabled and then tap Default SMS app to select an alternate messaging app (such as Google Hangouts). Note: If you choose a default messaging app other than Messaging (for example, Google Hangouts), you will not be able to use the Messaging app unless you return it as the default messaging app. Delete old messages: Check to delete messages as limits are reached. Text message limit: Tap to change the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Multimedia message limit: Tap to change maximum messages per conversation.
Page 70: Gmail And Google
GMAIL AND GOOGLE You will need a Google Account to access several phone features such as Gmail, Google Maps™, Google Hangouts, and the Google Play™ Store apps. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Create a Google Account If you do not already have a Google Account, you can create one online or using your computer or phone. Note: You can also create and sign in to your Google Account through your phone’s Account Setup application. Note: Although you need a Google Account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. On your computer, launch a browser and go to google.com. 2. Click Sign in > SIGN UP and follow the instructions to create your free account. 3. Check your email for a message from Google confirming your account. Respond to the email to activate your account. Create a Google Account Using Your Phone 1. From home, tap Apps > Settings ...
Page 71: Gmail Accounts
Sign in to Your Google Account 1. From home, tap Apps > Settings and scroll to Accounts. 2. Tap Google and then tap Existing. 3. Enter your password, and then tap 4. After your phone connects with Google servers, select the items you want to sync with your phone, and then tap 5. Tap Finish setup. Gmail Accounts More powerful then ever, you can access additional email accounts, such as your Yahoo.com and Outlook.com email accounts, from the same Gmail account screen. Use these instructions for all email accounts added to your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. To access Gmail help on your phone, from home, tap Apps > Gmail > > Help and Feedback. Add a Gmail Account If you didn't add a Gmail account when you activated your phone, you can add one now. 1. From home, tap Apps > Settings > Accounts.
Page 72 Access Gmail From home, tap Apps > Gmail To view an email message: Tap a message in the list. To view more email messages: If the inbox is full, flick up the screen to view more messages and conversations. Read a new email message: Tap the unread message or the conversation with an unread message (just-arrived items appear in bold). Select messages and conversations: To select multiple emails in the list without opening the message, tap the left icon (or photo, if available) on the messages. View the Inbox of another email account: Tap at the top of the screen and choose an account represented by an icon or your associated email image.
Page 73 Send a Gmail Message 1. From home, tap Apps > Gmail 2. Tap 3. Type the message recipient’s email address in the To field. As you enter email addresses, any matching addresses from your contacts list are shown. Tap a match to enter that address. 4. Type the email subject, and then compose your email. 5. To add an attachment, tap Attach file and then tap the location from the list and tap the filename. 6. After composing your message, tap to send it. Read and Reply to Gmail Messages 1. From home, tap Apps > Gmail 2. Tap a message. To reply, tap and enter an additional message. To reply to all, tap Menu (located on top right on the message) > Reply all, and enter your message.
Page 74: Edit Account Settings
Edit Account Settings Additional functions for your email accounts, such as syncing your account, archiving and deleting messages. Change Account Settings From home, tap Apps > Settings > Accounts. Tap Account settings to add a signature, choose a ringtone as a delivery alert, stop downloading of attachments. Set a vibrate alert and more. Refresh (Sync) an Email Account Whatever your automatic synchronization settings are, you can manually synchronize your email messages with the email server at any time. From home, tap Apps > Settings > Accounts. Tap an email account and tap > Sync now to sync your account now. Archive Email Messages With your email account open, swipe any email message to the right and it is archived. Delete Email Messages With your email account open, tap any email message you want to delete and tap ...
Page 75: Add A Corporate Sync Account
Add an Email Account 1. From home, tap Apps > Settings > Accounts. 2. Tap Add account and then tap Personal (IMAP) or Personal (POP3). 3. Enter your email address. Tap NEXT. – or – Tap MANUAL SETUP, follow the prompts to enter your email server information, and tap NEXT. 4. Enter your email password and tap NEXT. 5. Tap and then tap NEXT. 6. If the email provider is known to your phone, your account is now authenticated. If not, add the following data about your account: Authentication password. Server. Port. Security type. Your email information is verified. 7. ...
Page 76: Compose And Send Email
1. From home, tap Apps > Settings > Accounts. 2. Tap Add Account and then tap Exchange. 3. Enter the Corporate Exchange email address. Tap MANUAL SETUP and supply the account details. – or – Tap NEXT. 4. Connect the credentials file supplied from your email administrator to the email account. Tap the credentials file name if the file is already installed. – or – Tap INSTALL to install the Credentials file. Verification of your new account email address is displayed. Compose and Send Email Compose, send, organize, and manage emails from all types of email accounts using the Gmail app. See Gmail Accounts. Note: To update to the latest emails, with one finger drag down from the top email until you see Synchronize From home, tap Apps > Email Tap Learn more to learn how manage your email account without the Gmail app. Tap TAKE ME TO THE GMAIL APP to go to the Gmail app. ...
Page 77: Download Apps From The Web
For more information and settings, from home, tap Apps > Hangouts > > Help & feedback. From home, tap Apps > Hangouts Start a new Hangout: Type a name email, phone number or a circle name and then tap a suggestion from the pop up list. – or – Tap a name in your list of contacts. Type a message in the Send Hangouts Message box and tap Start or change to a phone or video call: Tap or Add another contact: Tap Anyone else?, tap contacts, and tap Tip: To see a list of your previous group, text, phone, or video calls, tap . Tap a call in the list to use the same settings. Tap to return to the list of contacts.
Page 78: Wireless Emergency Alerts
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation. WIRELESS EMERGENCY ALERTS Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by tapping Apps > Settings > More > Emergency broadcasts. Tip: Emergency alerts have a special sound and vibration that is two seconds long, followed by one second, then another one second. To choose which types of alerts you receive, tap Apps > Settings > More > Emergency broadcasts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where you are, and you will not receive alerts if you are outside the U.S. For more, visit ctia.org/consumer_info/safety. YOUR CLOUD One account with access to everything, everywhere—phone, tablet, computer. When you log in to the same Google Account, all devices can get to all the same apps, movies, books, and music from Google Play—plus you share the same Gmail, Google Calendar™, and Google Mobile™. To set up an automatic sync of your accounts, tap Apps > Settings > > Auto-sync data. To control syncing of individual accounts, tap Apps > Settings > Accounts and then tap the account name or tap Google. Tap the account to change its sync status. Phone and Tablet Your Android phone and tablet can work together to help you get the most out of both: ...
Page 79: Chrome Browser
Bluetooth accessories: If you have a Bluetooth keyboard or other accessories to use with your tablet, remember you can use them with your phone too. To connect them, see “Bluetooth® wireless”. Note: For more about Accounts, see Account Settings. Note: For more about the Google limited storage, see google.com/settings/storage.com. CHROME BROWSER The Chrome browser combines minimal design with sophisticated technology to make the Web faster, safer, and easier. From home, tap Apps > Chrome Go to a webpage: Tap the address bar at the top of a page and enter a Web page address. Tip: Tap Search to open the search window, and then enter a Web page address in the Google text box at the top of the screen. If you do not see the address bar at the top, drag the page down. Note: If you can’t connect, contact your carrier. Messaging and Internet...
Page 80 Create bookmarks: With the website to bookmark displayed in the browser, tap Menu > Favorites , change or accept the Name, URL and Folder, and then tap Save. Open bookmarks: Tap Menu > Bookmarks and then tap the bookmark you want to open. Mobile sites: Some websites automatically show you a mobile version of their page—if you want to show the standard computer versions of all websites, tap Menu > Request desktop site. Reload: If a page doesn’t load correctly, tap Menu > Clear history: In the browser, tap Menu > History > CLEAR BROWSING DATA. Tip: For more about Google Chrome, visit support.google.com/chrome. Connect Your phone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the Web. Note: Your service provider may charge to surf the Web or download data over your mobile phone network. 1. To turn on a Wi-Fi connection, from home, tap Apps > Settings > Wi-Fi. 2. Tap ON. 3. Tap a listed network to connect. Note: For more about setting up a Wi-Fi account, see Wi-Fi.
Page 81 Options Description Share Share page by using Bluetooth, Email, and more or save the URL address to the clipboard. Print Send this page to the printer or save it as a PDF document. Find in page Provide a search word to locate on the current Web page. Add to Home screen A link to this website is added to your home screen. Request desktop site Website appears as it would on a computer instead of in a mobile format. Settings Open page, privacy settings, and more. Help & Feedback Go to a Web help guide. Adjust Browser Settings You can change the page settings for your browser, including default zoom level, preferred search engine, pop-up blocking, display options, and more. 1. From home, tap Chrome > > Settings. 2. Choose from these options: Sign in to Chrome: Tap an account to sign in. ...
Page 82: Camera And Video
CAMERA AND VIDEO Use your phone’s camera and video camera to take and share pictures and videos. CAMERA OVERVIEW The following information provides an overview of your phone's camera. To open the camera: From home, tap Apps > Camera – or – Rapidly twist your wrist twice to open the camera. Tip: The Quick capture option must be set to On in the camera wheel so you can open the camera with a double twist of the wrist. Note: When the camera is open, the twisting motion also switches from the back camera to the front camera. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images.
Page 83 Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. To take a photo: 1. From home, tap Apps > Camera To zoom the photo, drag up or down with one finger or pinch two fingers to zoom in. For a widescreen view, turn the phone sideways. Tap to switch the camera to the front to take a selfie. 2. To take a single photo, tap anywhere on the screen. – or – For a quick burst of multi shot photos, touch and hold the screen. Camera and Video...
Page 84: Photo Options
3. To change the camera focus, pinch two fingers together to zoom in or spread two fingers to zoom out. After you take a photo, the photo is stored and you are ready to snap another. If you want to quickly check your last shots from within the camera mode, swipe the camera image left to open the Gallery. Tap Back to return to the camera. Tip: To view your photos later in the Gallery, from home, tap Apps > Gallery Photo Options You can make adjustments to optimize your shot. Before snapping your photo, drag the screen right to see the wheel with these options: Note: To see previous photos you’ve taken, drag the screen left. HDR: Turn on HDR (High-dynamic-range) effect for better pictures in challenging lighting situations. Flash: Set your flash to automatic for low light conditions or set it always on or always off. Tap to Focus: Set the camera to focus on the object you tap in the screen. Slide the exposure icon left or right to brighten or darken the image. Low Light: Take quality photos in dark situations or at night. Video: Take an HD or slow motion video. Widescreen: Take widescreen photos. Timer: Choose from 3 seconds or 10 seconds. Panorama: Take a wide-angle shot. Use the on-screen guide to slowly pan while you are taking the photo. SD card: Save photos to your sd Card instead of on your phone. Camera and Video...
Page 85: Edit, Share Or Delete Photos
Geo-Tag: Tag your photos with a location. Shutter click: Set On, Off. Quick capture: Allow your camera to open when you quickly twist your wrist twice, or if the camera is open, switch from back to front camera. Edit, Share or Delete Photos With the camera open, swipe left to see the photos you just took. Tap any open photo to wake the available options for editing, sharing, or deletion. To share the photo, tap Share and then tap a share method such as Messaging, Bluetooth, Hangouts, Google+, Gmail, Drive and more. To delete the photo, tap . To edit the photo, tap For additional options, tap . RECORD VIDEOS Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera and then tap The camera starts recording right away. 2. Tap to pause and tap it again to resume the recording.
Page 86: Capture Your Screen
CAPTURE YOUR SCREEN Share a screen capture of your favorite playlist, your new high score, or a friend’s contact information. If you can show it on your phone, you can share it with your friends. Your screenshot is saved in the Gallery. To capture your phone’s screen, press and hold the Power Key and Volume Down Key at the same time. To open the Gallery to see your screenshot, tap Apps > Gallery > Albums > Screenshot. To share the screenshot, tap Share . Tip: You can edit your screenshot using the photo editing tools. Tap the photo to show the tools and tap . VIEW PHOTOS AND VIDEOS Using the Gallery application, you can view photos and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card. You can do basic editing, such as rotating and cropping, on your saved photos. You can also make a photo your contact picture or wallpaper and share photos with your friends. To view an image in the Gallery: 1. From home, tap Apps > Gallery Note: The Gallery shows the last screen you selected. Tap if you do not see the Gallery menu. Camera roll: All camera videos and photos. ...
Page 87: Edit Your Gallery Photos
2. Tap a photo thumbnail or a screenshot to view, edit, and send. Tip: To select multiple files for sharing or deletion, open a folder, touch and hold a photo, then tap others. Edit Your Gallery Photos Send your photos to friends, family or to your favorite social media from the Gallery. The Gallery stores all your screenshots, photos and videos. Many options are available to make changes to your photos while you view your photos in the Gallery. While you’re viewing a photo in the Gallery, tap the photo and tap to choose from the following options: Slideshow: Play a slideshow of your photos. Rotate left: Rotate the photo 90 degrees to the left. Rotate right: Rotate the photo 90 degrees to the right. Crop: Change the size and shape of the image. Set picture as: Set the photo as a Contact photo or Wallpaper. Details: See the recorded information for this photo, such as Title, Time, Width, Height, Exposure, Storage path, and more. Print: Send your photo to a printer. To set up a printer, see Printing. Camera and Video...
Page 88: Organize Photos
You can also make changes to your photo or share it or delete it. Tap the photo to see the following options: Edit: Tap to choose an effect, adjust brightness, crop, or add a frame around your photo. Share: Tap and choose a way to email, message or post your photo. Delete: Tap to remove the file from your phone. Tip: To learn how to copy photos to/from a computer, go to Connect Your Phone to Your Computer Organize Photos You can organize your Gallery photos by the event they represent or the time they were taken. To select an image in the Gallery: 1. From home, tap Apps > Gallery > > Camera Roll > Organize Note: The Gallery shows the last screen you selected. Tap if you do not see the Gallery menu. 2. Tap Sort by time or Group by event. Camera and Video...
Page 89: Useful Apps And Features
USEFUL APPS AND FEATURES The following topics detail many of your phone’s tools and features such as news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. CALENDAR Create and manage events, meetings, and appointments. See all of your events in one place. From home, tap Apps > Calendar Tap Menu to view your calendar events by Day, 5 Day, Month, or today's schedule. When you click an event, more details appear. With your Schedule open, turn your phone to see how it all fits in your monthly view. Add Calendar Events 1. From home, tap Apps > Calendar 2. From any calendar view, double-tap the day of the event or tap Note: You can change but not add events on the Schedule screen. 3. Enter the event name, location, start time, and other details. Useful Apps and Features...
Page 90: Clock
Note: Your calendar makes suggestions as you type the event title, contact names, places, and events or it displays an icon to allow you to search. Tip: Set a reminder so you don't forget about the event. When you set the reminder time to 0 minutes, it plays at the event start time. 4. When you finish entering event details, tap DONE. Manage Calendar Events To edit an event, tap it, and then tap . When you’re finished, tap SAVE. To delete an event, tap , and then tap DELETE. If it is a recurring event, select whether to edit only this event, this and future events, or all events To find a specific event, tap Menu > Search and then enter the event name. Tap and then tap the event to view details. Tip: Add a Calendar widget to your home screen. From home, touch and hold an empty area on the screen. Tap WIDGETS, then touch and hold the Calendar widget to add it to your home screen. CLOCK Use your phone as an alarm clock, timer, or stopwatch. From home, tap Apps > Clock To add an alarm, tap , tap and sweep the clock hands to set the alarm hour, minutes, and tap AM or PM. Tap OK. You can add options to the new alarm: Repeat :Tap Repeat and choose the days you need the alarm to sound. (Ring sound): Tap and choose a ring sound. Vibrate: Tap to add vibrate. Your alarm can sound and vibrate or just vibrate. ...
Page 91: Calculator
To use the timer, tap To use the stopwatch, tap . To change the time zone, tap Tip: To set your current date, time, time zone, and formats for your phone, tap Apps > Settings > Date & time. CALCULATOR Your phone comes with a handy calculator. From home, tap Apps > Calculator SOCIAL NETWORKING ACCOUNTS Stay in touch on the go with all your social networking accounts. Post updates on Facebook and Twitter, review your LinkedIn contacts, see what everyone’s talking about from YouTube™, and more. Open Google Play to find the latest official apps and widgets. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on- the-go Facebook access. Useful Apps and Features...
Page 92: Twitter
Install the Facebook App on Your Phone Before you use Facebook on your phone, download and install the app from the Google Play. 1. From home, tap Apps > Play Store 2. Tap Search and search for "facebook". 3. Tap Facebook from the results list. 4. Tap Install, and then tap Accept. 5. When the download has completed, tap Open. Note: After installation, open the app from the home screen, tap Apps > Facebook Sign in to Your Facebook Account from Account Settings You can sign in to your Facebook account when you launch the app, or you can sign in from the account setting menu. 1. From the home screen, tap Apps > Settings > Add account. 2. Tap Facebook 3. ...
Page 93: Google Play Store
To open the app from the home screen, tap Apps > Twitter Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. From home, tap Apps > Twitter The Twitter app launches. If this is the first time you’ve used Twitter on your phone, tap Log in to sign in to an existing account, or tap Create my account or Sign up a different account to set up a new Twitter account. 2. Tap the “What’s happening?” text box, type a tweet, and tap Tweet. The tweet is sent and appears on your Twitter feed. GOOGLE PLAY STORE The Google Play Store is the place to go to find new apps for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games. When you find an app you want, you can easily download and install it on your phone. Note: You must first connect to the Internet using your phone’s Wi-Fi or data connection and you must set up a Google Account (see Create a Google Account) in order to buy and download apps from the Google Play Store. From home, tap Apps > Play Store Get all the fun games and cool apps you want. The Google Play Store provides access to applications created by developers worldwide, so you can find the app you want. If you need help or have questions about the Google Play Store, tap Menu ...
Page 94: Create A Google Wallet Account
CATEGORIES: Tap a category, for example, Games, Entertainment, or Finance. Once you have chosen a category, flick through the pages such as TOP PAID, TOP FREE, TOP NEW PAID, and more. FEATURED: Take a look through featured apps. Search by name: Tap Search on the Google Play Store home screen, type in the name or kind of app you’re looking for and then tap Search to the right of the search box. Or, tap the microphone icon to start a Voice Search. 4. Tap the app you want to install. Then, tap Install (if app is free) or tap the price. 5. If an app you are downloading requires access to your data or control of functions on your phone, you’ll be asked to give your permission. After selecting Install, the app will download. After tapping the price, you may be asked to sign in to an additional Google™ Account. Sign in and tap Accept & buy to proceed. Follow the on-screen instructions. To see the download progress, open the notifications window. After you download an app, the app can be accessed by tapping Apps from the home screen. Note: You need a Google Wallet™ account to purchase items on Google Play. See Create a Google Wallet Account to set up a Google Wallet account if you do not have one. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone. Create a Google Wallet Account You need a Google Wallet™ Account to purchase items from the Google Play Store.
Page 95: Manage Or Remove Apps
1. From home, tap Apps > Settings > Apps > Downloaded. 2. Tap the application to uninstall. 3. Tap Uninstall & refund. Your application is uninstalled and the charge is cancelled. 4. Tap the reason for removing the app, and then tap OK. Manage or Remove Apps Manage or remove the apps installed on your phone. 1. From home, tap Apps > Settings > Apps. 2. Tap an app in the list, and then tap Uninstall (an app you downloaded), Clear cache, or other options. Note: To reinstall any downloaded items, tap Apps > Play Store GOOGLE MAPS Use Google Maps to help you figure out where you are and get you where you’re going. Share this information with your friends and family on a real time basis or by messaging. Find out where you are, or get directions to where you are going. From home, tap Apps > Maps Google Maps offers powerful, user-friendly mapping technology and local business information— including business locations, contact information, and driving directions. Useful Apps and Features...
Page 96 For help or to personalize your mapping experience, tap Menu > Help. Note: You screen may look different depending on your previous map tasks or map or location settings. Tip: If you have already used maps or navigation on your phone, you can choose from a list of previously searched for locations. Set Your Location Sources You can set your phone to determine your location using GPS satellite signals (highly accurate, but uses battery power) or using the mobile network (less accurate, but conserves battery power). You can also turn off access to your location. See Location Settings. Find Any Location 1. From home, tap Apps > Maps 2. Enter text in the search box, such as an address, business, or city, and then tap Search. 3. Tap the location you’re searching for in the results list. The map moves to show the address or local suggestions. 4. To remove the map from your screen, tap . Useful Apps and Features...
Page 97 Get Directions and Navigation Options 1. From home, tap Apps > Maps > Route 2. Tap your preferred transportation (car, bus, walking, bicycle). 3. Choose a starting point. Tap Your location. – or – Tap Choose on map and type or tap and speak a starting point address. – or – Tap a location listed from a previous search. 4. Choose a destination. Tap Your location. – or – Tap Choose on map and type or tap and speak a destination address. – or – Tap a location listed from a previous search. 5. Tap Options to set references to avoid highways, tolls, or ferries. 6. To have your phone provide turn by turn driving directions, tap Tip: From the navigation map, tap > ...
Page 98: Google Play Music
Bicycling (map with bike lanes). Satellite (map with photos). Google Earth (geographical data). Tip: To turn and tilt the map, rotate two fingers on map to turn it or drag down/up to tilt. GOOGLE PLAY MUSIC Listen and create playlists anytime with music on your phone. Play Music on Your Phone From home, tap Apps > Play Music Go back: When you open a song or artist list, tap in the top left to go back. Shuffle or repeat: During a song, tap the empty space next to the music controls to show shuffle and repeat at the bottom. Tap once to repeat the current song list, or twice to repeat only the current song. Volume: Press the Volume Up/Down Keys. File types: Your phone can play MP3, M4A, AAC, AAC+, MIDI, and WAV files. ...
Page 99: Get Music
Home screen: Control music playback from the home screen by adding the Google Play Music widget. Shop: Tap Shop to shop for more music. (If you don’t see the Shop option, tap , then tap Shop.) Get Music There are several ways to load music on your phone. Note: Copyright – do you have the right? Always follow the rules. See Content Copyright in Safety, Regulatory & Legal. Transferring Music from a Windows Computer 1. Using a USB cable, connect your phone to your computer. 2. Flick down the status bar, and make sure that your phone’s USB connection is set to Media device (MTP). Note: To check or change the USB connections, from home, tap Apps > Settings > Storage > > USB computer connection > Media device (MTP). 3. Your phone’s internal storage appears on your computer as a drive. You can copy music files on to your phone’s storage as you would to any other drive. 4. When finished, disconnect your phone from your computer. ® Transferring Music from a Macintosh Computer Note: Mac OS does not natively support Media device (MTP) file transfer. To transfer media files ...
Page 100: Watch On Google Play
Hide the music player: To use another app while your music plays, tap Home . To return to the music player, flick down the status bar and tap the song title. Tip: Control music playback from the home screen by adding the Google Play Music widget. Playlists: Tap Menu next to a song in your library to add it to a playlist or show other options. To edit, delete and rename a playlist, touch and hold its name in the music library. Get Help: To get help or access your Google Play Music with a computer visit www.google.com/music. WATCH ON GOOGLE PLAY Find, rent and buy movies to watch on your phone, tablet, or computer. From home, tap Apps > Play Movies & TV To shop, rent, or watch, go to www.google.com/play and choose “Movies & TV”. GOOGLE+ Google+™ makes connecting on the Web more like connecting in the real world. Share your thoughts, links, and photos with your circles of friends, socialize with Google+. For more about Google+, visit google.com/+. From home, tap Apps > Google+ . Useful Apps and Features...
Page 101: Google Play Games
GOOGLE PLAY GAMES Download and play the latest fun games. From home, tap Apps > Play Games > Find Games. Challenge friends: You can play against contacts in your Google+ circles. Scroll down to “Players” and select a friend to challenge. Find more friends: Scroll down to “Games your friends play” and tap Find Players. Useful Apps and Features...
Page 102: Google Play Books
GOOGLE PLAY BOOKS Read your favorite books when and where you want. From home, tap Apps > Play Books > Read Now. Turn pages: While reading the book, turn the pages by flicking them. Recent page: When you open a book, it shows the page you were reading last. Table of contents: Tap a book page, then tap Menu to open the table of contents or to change the view. Close: To return to your book list, tap the book title at the top. Shop: To shop for books, from home, tap Apps > Play Books > Shop. Browse by category or tap and search for a title or author. Tap a book to show details. Then, tap the book’s price to buy it (or tap OPEN to open a free book). After you confirm purchase, the book appears in your library. GOOGLE PLAY NEWSSTAND Read your favorite magazines and newspaper when and where you want. From home, tap Apps > Play Newsstand ...
Page 103: Fm Radio
From home, tap Apps > YouTube Note: If you want a YouTube account, go to youtube.com. Click Sign in > CREATE AN ACCOUNT. UPDATE YOUR PHONE From time to time, updates may become available for your phone. You may get an automatic notification of an available update on your phone. Simply follow the instructions to download and install. To manually check for updates, tap the Apps > Settings > System Update > Update Motorola software. Your phone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer. UPDATE YOUR PROFILE This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps > Settings > System Update > Update Profile.
Page 104: Connectivity
CONNECTIVITY In addition to Wi-Fi connectivity, you can connect to a Bluetooth enabled device such as headphones or connect directly to your computer. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen keypad may appear unresponsive. Allow the phone some time to process your data usage request. WI-FI Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Note: Your phone supports Wi-Fi modes 802.11 b, g, and n. Turn Wi-Fi On or Off Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. From home, tap Apps > Settings > Wi-Fi and then tap ON or OFF. Tip: To extend battery life, turn off Wi-Fi power when not in use. Connectivity...
Page 105: Wi-Fi Search And Connect
Note: You can turn off incoming Wi-Fi notifications. Tap Menu > Advanced and uncheck the box next to Network notification. Wi-Fi Search and Connect To find networks in your range, follow the instructions below. 1. From home, tap Apps > Settings > Wi-Fi. 2. Tap On. Your phone scans for available networks. Tip: To see your phone’s MAC address or other Wi-Fi details, tap Menu > Advanced. 3. Tap a network to connect. 4. If necessary, enter Network SSID, Security, and Wireless password, and tap Connect. When your phone is connected to the network, the wireless indicator appears in the status bar. Tip: In the Quick Settings menu, if you see an exclamation mark in the Wi-Fi indicator , tap the down arrow, tap the network, and enter the network’s password. Note: When you are in range and Wi-Fi is on, you will automatically reconnect to available networks you’ve connected to before. Wi-Fi Modes For those who like to get a bit more technical, your phone supports the following Wi-Fi modes 802.11 b, g, n. BLUETOOTH CONNECTIONS Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is approximately 30 feet. Turn Bluetooth On or Off Use the Bluetooth settings menu to enable or disable your phone’s Bluetooth capabilities.
Page 106: Reconnect Devices
Note: This feature requires an optional accessory. Standard Method To connect with a new device, you need to pair with it. You only need to do this once for each device. To connect again, just turn on the device. 1. Make sure the device you are pairing with is in discoverable mode. Note: Refer to the guide that came with the device for details. 2. From home, tap Apps > Settings > Bluetooth. 3. Tap ON to turn on and scan. If Bluetooth power is already on, tap SEARCH FOR DEVICES. 4. Tap a device to connect. 5. If necessary, tap OK or Pair, or enter the device passkey (like 0000) to connect to the device. When the device is connected, the Bluetooth indicator appears in the status bar. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. Reconnect Devices Once you have paired a Bluetooth device with your phone reconnecting it is simple. To automatically reconnect your phone with a paired device, simply turn on the device. To manually reconnect your phone with a paired device, tap the device name in the Bluetooth devices list. Disconnect Devices When you are not using a Bluetooth device, you can disconnect it from your phone. To automatically disconnect your phone from a paired device, simply turn off the device. To manually disconnect your phone from a paired device, tap the device name in the devices list, ...
Page 107: Connect Your Phone To Your Computer
1. From home, tap Apps > Settings > Bluetooth. 2. Tap the device name and then tap Rename. 3. Edit the existing name or enter a new name, then tap OK. CONNECT YOUR PHONE TO YOUR COMPUTER You can connect your phone to a computer by using a USB cable. Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes. 1. Connect a Motorola micro USB data cable from your phone’s micro USB port to a USB port on your computer. Your phone should show in the status bar. Note: Make sure to connect the phone to a high power USB port. Typically, these are located directly on your computer. 2. On your phone, flick down the status bar and tap the USB notification to see the USB connection options. Note: If the USB connection options do not appear, you can change the settings by tapping Apps > Settings > Storage > Menu and then tap USB computer connection. 3. Tap an option: Media device (MTP): Transfer media files between your phone and computer. Note: To transfer media files between your phone and a Mac, you will need to use Android File Transfer. For more information on Android File Transfer see android.com/filetransfer.
Page 108: Wi-Fi Hotspot
WI-FI HOTSPOT You can make your phone a Wi-Fi hotspot to provide portable, convenient internet access for up to eight other Wi-Fi enabled devices. Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Virgin Mobile for details. Set Up the Hotspot Set up your hotspot’s security features. Note: Risks can be associated with connecting to the public internet. Your phone allows you to create a 4G Mobile Hotspot, which may be accessible by unauthorized users. It is highly recommended that you use a password and other possible steps to protect your computer from unauthorized access. (WPA2 is the most secure.) To add security to your Wi-Fi hotspot: 1. From home, tap Apps > Settings > More > Tethering & portable hotspot. 2. Tap a setting to modify it: Network SSID: Enter a unique name for your hotspot. Security: Select the type of security you want: Open or WPA2. For WPA2, enter a unique password that others will need to access your Wi-Fi hotspot. Tip: WPA2 is recommended by IEEE. Hotspot frequency band: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time. Password: Enter a unique password with at least 8 characters for your hotspot. 3. Tap Save when the settings are complete. Activating the Hotspot Turn your hotspot on.
Page 109: Settings
SETTINGS The following topics provide an overview of items you can change using your phone’s Settings menus. BASIC SETTINGS From the home screen, tap Apps > Settings to access your phone's settings menu. Alternatively, you can drag the Status bar down and tap Settings The table below outlines the top-level settings categories. Category Description Wi-Fi Enable and set Wi-Fi options. Bluetooth Enable connections to Bluetooth devices. Data usage Check your phone’s data usage. Airplane mode Turn Airplane mode on or off. Default SMS app Enable Hangouts or SMS type messaging. Tethering & portable Enable and set Wi-Fi hotspot [requires additional subscription service] hotspot or USB/Bluetooth tethering. Enable an added Virtual Private Network. Mobile networks Set wireless and network functions. Emergency Set options for receiving emergency alerts. broadcasts Moto Add Moto Assist, Actions and Display options to enhance your phone ...
Page 110 Category Description Language and input Select a language for screens and menus, manage a personal user dictionary, control input method and keyboard settings. Motorola privacy View the Motorola privacy policy, allow customized support and share device statistics. Backup & reset Backup, restore and reset your phone. Motorola ID Choose an account to identify you across devices. Activate Device Connect and begin phone service with your carrier. System Update Check for the latest software updates, PRL, profile change. Advanced users can choose phone unlocking with UICC. Date & time Set time and date modes and alarms. Accessibility Select ease of use options and manage accessibility-related applications. Printing Load print drivers and send documents to a printer by using the cloud. About Phone Check the phone status and related hardware, software, and legal info. Find your phone number in SIM status. Quick Settings This group of settings lets you control your phone's wireless network settings, Wi-Fi settings, ...
Page 111: Wi-Fi Settings
To quickly see frequently viewed settings, swipe down from the status bar with two fingers. WI-FI SETTINGS Your phone lets you join available Wi-Fi networks and remembers them for you after you access them. You can take advantage of Wi-Fi hotspots for high-speed data access. For more on Wi-Fi features, see Wi-Fi. From home, tap Apps > Settings > Wi-Fi. Tap Off/On to control Wi-Fi access. Tap a listed Wi-Fi network to join it. If the network is new to your phone, you may need to specify a password or other information. Tap to see more options. Add network: Specify the information needed to access a Wi-Fi network. Saved networks: See a list of all networks you previously joined. Refresh: Rescan area for available networks. Settings...
Page 112: Bluetooth
Advanced: Specify Wi-Fi scanning modes, set up Wi-Fi Direct access with other devices, or connect to a router by using WPS Push Button technology. Wi Fi Optimization: Turn off Wi-Fi optimization to extend battery life. Tip: To show your phone’s MAC address and Wi-Fi settings, from home, tap Apps > Settings > Wi-Fi > > Advanced. BLUETOOTH Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth settings, see Bluetooth Connections. From home, tap Apps > Settings > Bluetooth. Tap the On/Off switch to enable or disable Bluetooth. When Bluetooth is turned on, you will see a list of nearby Bluetooth devices. Tap a device to pair it with your phone. DATA USAGE The Data usage settings menu lets you track and control your phone use. You can set both a warning and limit for the charge cycle. Each app is listed on your phone showing the amount of data it uses. From home, tap Apps > Settings > Data usage. Cellular Data To enable/disable cellular communication with your service provider, tap Cellular data. You can still use Wi-Fi and receive calls when cellular communication is disabled. Note: To use Wi-Fi, you must have Wi-Fi enabled. See Wi-Fi Settings. Cellular Data Limit and Warning ...
Page 113: Airplane Mode
Tap the sample date sequence and tap Change cycle to set your Charge cycle to match your account service dates. Drag the Limit Bar up or down to set the data limit for this cycle. When this limit is reached, your cellular data use is turned off. You can reset it but with continued use you risk extra charges. Drag the Warning Bar up or down to choose a warning setting. When this setting is reached, your phone sends you a notification. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider. App Usage Flick up the screen to see the individual apps with their data usage. The apps are arranged from highest to lowest usage. Some apps transfer data in the background when you're not viewing them. You can stop an app's background activity. Tap an app, scroll to the bottom, and then tap Restrict app background data. Note: Apps that use a lot of data might also use a lot of battery power. AIRPLANE MODE Airplane Mode turns off all your wireless connections and allows you to use many of your phone’s features when you are in an airplane or in any other area where calls and data are prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online Settings...
Page 114: Default Sms App
information. Emergency calls to your region’s emergency number can still be made. From home, tap Apps > Settings > More > Airplane mode. – or – From any screen, swipe down from the status bar with two fingers to open Quick Settings and tap Airplane mode. DEFAULT SMS APP You can choose either Hangouts or Messaging to text message your friends. Hangouts is an instant messaging app that uses your Google Account to keep you in touch with friends and family. You can change your default choice any time. 1. From home, tap Apps > Settings > More > Default SMS app. 2. Tap Hangouts or Messaging. TETHERING & PORTABLE HOTSPOT Share your phone's mobile data connection via USB or as a portable hotspot. You can also share your phone’s internet service by using Bluetooth. Contact your provider to set up access to this feature. From home, tap Apps > Settings > More > Tethering & portable hotspot. Tip: To quickly turn your HotSpot on and off, with two fingers pull down the Quick Settings menu and tap Hotspot . Tap Hotspot on the Quick Settings menu to turn off this feature until the next time you turn it on in the Settings menu.
Page 115: Mobile Networks
PPP encryption (MPPE): Tap to deselect if this setting does not apply. Show advanced options: Tap to add additional data if needed. 6. Tap Save. The network is stored in the VPN list so you can select it whenever you need to connect. Connect to a VPN 1. From home, tap Apps > Settings > More > VPN. 2. Tap the VPN name. 3. Type your Username and Password and tap Save account information for quick access. 4. Tap Connect. Note: To maintain an always-on VPN connection, from home, tap Apps > Settings > More > VPN > > Always-on VPN and then tap the VPN name. Disconnect from a VPN 1. With two fingers, drag the status bar down to open the Quick settings menu. 2. Tap the VPN connection to return to the VPN Settings screen, and then tap the VPN connection to disconnect from it.
Page 116: Display Settings
DISPLAY SETTINGS Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Brightness Level Set the display brightness. From home, tap Apps > Settings > Display > Brightness and slide dimmer switch setting left or right. Adaptive Brightness Enable Adaptive Brightness to allow your phone to adjust brightness based on the environment. From home, tap Apps > Settings > Display > Adaptive Brightness. Wallpaper Apply a new background wallpaper. 1. From home, tap Apps > Settings > Display > Wallpaper. 2. Tap Gallery, ID wallpapers, Live wallpapers, Photos, or Wallpapers and choose a wallpaper. 3. Tap Set wallpaper. Tip: You can also touch and hold an empty spot on your home screen to choose wallpaper. Sleep To save battery charge, make your phone go to sleep quicker. To turn on the screen after it goes dark, press the Power Key. To set the number of minutes before your screen goes dark: From home, tap Apps > Settings > Display > Sleep and select the number of minutes.
Page 117: Font Size
From home, tap Apps > Settings > Display > Screen notifications. Moto Display: Show important notifications as interactive icons. Ambient Display: Notifications list with details. None: Screen does not wake for notifications. Tip: For more sleep time options, see Display in Moto Settings. Font Size You can set a default font size for your phone's display. From home, tap Apps > Settings > Display > Font size. When Device is Rotated You can set the screen to rotate automatically when you rotate the phone from portrait to landscape mode. From home, tap Apps > Settings > Display > When device is rotated. Cast Screen You can purchase a Chromecast dongle that plugs into the HDMI port on your television. This device lets you stream content from your phone over a Wi-Fi connection. Casting from your phone lets you browse for what to watch, control playback, and adjust the volume. Your Cast screen shows the Chromecast enabled devices that you can connect to with your phone.
Page 118: Audio Effects
When you press the Volume Keys, you can prioritize interruptions by selecting time limits, events, contacts, downtown time days, and the type, calls, messages, and alarms. For more information, see Adjust the Sound Volume. Audio Effects Choose from preconfigured settings for Wired Stereo and Speakers. From home, tap Apps > Settings > Sound & notification > Audio effects. Wired Stereo: Choose from Effect profile, Surround sound, and Equalizer settings. Speaker: Select equalizer options. Sound You can set the volume level for media, alarms, and ringing. From home, tap Apps > Settings > Sound & notification. Media volume Alarm volume Ring volume Settings...
Page 119: Also Vibrate For Calls
Also Vibrate for Calls In addition to the ring tone, you can set your phone to vibrate to notify you when there is a call. From home, tap Apps > Settings > Sound & notification > Also vibrate for calls. Interruptions You can prioritize the calls that interrupt other features and functions you are using on your phone or interrupt your selected Downtime. Customize temporary or permanent time slots known as Downtime, when calls, messages, and events and reminders are blocked. Specify favorites in you contacts who are not blocked. For more, see Adjust the Sound Volume. From home, tap Apps > Settings > Sound & notification > Interruptions. Ringtones Set the phone and default notification ringtones. Phone Ringtone From home, tap Apps > Settings > Sound & notification > Phone Ringtone. Default Notification Ringtone From home, tap Apps ...
Page 120: App Notifications
From home, tap Apps > Settings > Sound & notification > When device is locked. Show all notification content Hide sensitive notification content Don’t show notifications at all App Notifications Configure the notification options for individual apps. To set the default notification ringtone: From home, tap Apps > Settings > Sound & notification > App notifications and then tap an app. Block: No notifications from this app are shown. Priority: When Notifications is set to priority only, notifications from this app appear at the top of the notifications list.
Page 121: Sd Card
Note: Apps that use a lot of data might also use a lot of battery power. SD Card Your photos, videos, and other files are automatically stored in your phone’s internal memory. You can set certain apps, like the camera, to store files on an (optional) microSD card. Manage the available storage for the SD card. Note: Your phone supports memory cards up to 32 GB. Move Media Transfer your data from internal memory to the SD card to free up phone memory. From home, tap Apps > Settings > Storage > Move Media and tap one or more options. Pictures Movies Music Mount SD Card To mount a memory card, power off the phone and simply put it into your phone. For more on mounting, see Install SIM and a Memory Card. Unmount SD Card You need to unmount your memory card before you can take it out of your phone. From home, tap Apps > Settings > Storage > Unmount SD card. Caution: Do not remove a memory card while your phone is using it or writing files to it. Erase SD card Clear all data from your memory card.
Page 122: Usb Storage
Media device (MTP) Camera (PTP) USB Storage Your phone’s micro USB port lets you connect to an (optional purchase) external device such as a speaker or portable battery charger. For stage data devices, use unmount the device before disconnecting to make sure no data is lost. To unmount an external storage device: From home, tap Apps > Settings > Storage > Unmount USB on-the-go storage. BATTERY SETTINGS Your phone is equipped with a battery that allows you to recharge it before it is fully drained. Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. Warning: Don't try to remove or replace the battery yourself—doing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a reboot—press and hold both the Power Key and the Volume Down Key until the screen goes dark, and your phone restarts. Note: Searching for service, vibrate mode, browser use, and other variables may reduce the battery’s talk and standby times. Check Battery Usage Check your battery usage. To see battery usage statistics: From home, tap Apps > Settings > Battery. Battery Saver Turn on Battery Saver to save power but it operates at the expense of some performance and most ...
Page 123: Tips To Monitor And Conserve Battery Power
Tips to Monitor and Conserve Battery Power To save even more battery life between charges, conserve by using the following options. Reduce Wi-Fi use: From home, tap Apps > Settings > Wi-Fi > Off to turn off Wi-Fi when you don’t need it. From home, tap Apps > Settings > Wi-Fi > > Advanced. Tap Network Notification to turn it off and stop scanning for public networks. Tap Scanning always available to turn it off and stop scanning for all networks even when Wi-Fi is off. Tap Keep Wi-Fi on during sleep > Never to turn it off when you are not using your phone. Reduce Bluetooth use: From home, tap Apps > Settings > Bluetooth > Off to turn it off when not using ...
Page 124: Charging The Battery
Charging the Battery Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose any information you were just working on. Warning: Use only Virgin Mobile approved or Motorola chargers with your phone. The failure to use a Virgin Mobile approved or Motorola charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. 1. Insert the small end of the USB cord into the charger/accessory jack on the bottom of your phone. 2. Insert the larger end of the USB cord into the AC adapter. 3. Plug the AC adapter into an electrical outlet and charge for at least three hours. With the Virgin Mobile approved Li-Ion battery, you can recharge the battery before it becomes completely run down. APP SETTINGS This menu lets you control your application settings, including allowing installation of non-Google Play Store applications, managing, and viewing running services. Note: To allow or stop installation of applications from vendors other than the Google Play Store, from home, tap Apps > Settings > Security > Unknown Sources. Manage Apps Remove, stop, and manage your apps. 1. From home, tap Apps > Settings > Apps. 2. Tap an app for more options. 3. To remove an app, tap Uninstall > OK. Organize and Locate Apps View apps on your phone and organize them to find the one you need.
Page 125: Location Settings
LOCATION SETTINGS You Location Settings menu lets you select how your phone determines its location (using the wireless network, GPS satellites, both, or neither). For more information on using maps and navigation, see Google Maps. These features allow the network to detect your position. Turning Access to my location off hides your location from everyone, except 9-1-1. Note: Turning Location on allows the network to detect your position, making some Virgin Mobile applications and services easier to use. Turning Location off will disable sharing for all purposes except 9-1-1, but will not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 9- 1-1 is not available in all areas. Configure Location Settings 1. From home, tap Apps > Settings > Location. 2. Tap the On/Off switch beside Location to turn the service on. 3. To select your Location options, tap Mode and then tap an option. High accuracy to use all available methods (GPS, Wi-Fi, and mobile network) to determine location. Battery saving to use only Wi-Fi and mobile networks. Device only to use only GPS to determine location. 4. To select your Location Services options, tap Google Location Reporting and select your Google location reporting options for each account you've added to your phone. SECURITY SETTINGS The Security Settings menus let you set phone security, lock codes, passwords, administrator ...
Page 126: Screen Lock
Access Security Settings From home, tap Apps > Settings > Security. Note: This screen may look different for you depending on the options you choose. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys and touchscreen. Create a Owner info message to get your lost phone back to you. Note: You still can make emergency calls on a locked phone (see Call Emergency Numbers). To lock the screen, press the Power Key on the right side of the phone. Note: Make sure the Power button instantly locks setting is on for the Power Key to lock. If this option is not on, then the screen can be turned off and back on without locking. See Power Button Instantly Locks. Settings...
Page 127 To unlock the screen, press the Power Key. Then, drag the lock to the outer circle to unlock your screen. Note: You can require a pattern, password or PIN that you will need to be entered before the phone starts up. This helps to protect the phone if it is lost or stolen. Pattern Lock Draw a pattern to unlock your phone: 1. To set the lock pattern, from home, tap Apps > Settings > Security > Screen lock > Pattern. 2. Enter the pattern you chose, and then repeat to confirm it. 3. Choose an option for notification display when the phone is locked and then tap DONE. Show all notification content. Hide sensitive notification content Don't show notifications at all. 4. When prompted, draw the pattern to unlock the phone, and then tap Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. When you draw the pattern to unlock your phone, you have the option to see the pattern or keep it invisible. From home, tap Apps > Settings > Security > Make pattern visible. PIN Lock Enter four to sixteen digits to unlock your phone: 1. From home, tap Apps > Settings ...
Page 128: Automatically Lock
Password Lock Enter four to sixteen letters, digits, or symbols to unlock your phone: 1. From home, tap Apps > Settings > Security > Screen lock > Password. 2. Enter password, and then confirm it. 3. Choose an option for notification display when the phone is locked and then tap DONE. Show all notification content. Hide sensitive notification content Don't show notifications at all. 4. When prompted, enter the password to unlock the phone. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Disable the Screen Lock 1. From home, tap Apps > Settings > Security > Screen lock. 2. Draw your unlock screen pattern or enter password or a numeric PIN as prompted. 3. Tap None. Tip: Choose Swipe instead of None to require you to swipe the screen as added protection against accidental screen access. Note: If you forget your pattern, password, or your PIN, contact Virgin Mobile. Automatically Lock You can set your phone to lock each time it goes to sleep.
Page 129: Owner Info
Owner Info You can add a message that appears on your locked screen for anyone who finds you lost phone. 1. From home, tap Apps > Settings > Security > Owner Info. 2. Tap Show owner info on lock screen. 3. Type your message and tap . Tip: Don’t put your mobile number as your contact info unless you can access your voicemail from another device. Smart Lock Add convenience to your phone locking options by choosing trusted conditions that fit your lifestyle. Tip: If you do not find the Smart Lock option on your phone, make sure Trust agents is turned on. From home, tap Apps > Settings > Security > Trust agents > Smart Lock (Google). Note: Face matching, Trusted places and On-body detection are not as secure as a PIN, password or a pattern to secure your phone. 1. From home, tap Apps > Settings > Security > Smart Lock. 2. Enter your PIN, password, or pattern and tap NEXT: ...
Page 130: Encrypt Phone
Encrypt Phone Encrypt the data stored on your phone. Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen. Caution: If you forget your encryption code, you cannot recover the data stored on your phone or memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process. 1. Set up a screen lock (see Set Up Screen Lock). 2. From home, tap Apps > Settings > Security > Encrypt phone. 3. Tap Encrypt phone to encrypt all personal data on your phone. Note: Your phone must be fully charged and plugged into a charger to begin the encryption process. The entire process can take more than an hour to complete. Set Up SIM Card Lock In addition to setting up a screen lock, you can require a SIM PIN each time you swap out your SIM card or restart your phone. The SIM PIN is set up by your service provider. Caution: If you enter an incorrect PIN code multiple times, your SIM is disabled. Contact your service provider to unlock and enable the card again. 1. From home, tap Apps > Settings > Security > Set up SIM Card Lock. 2. Tap Lock SIM card. 3. Enter the SIM PIN set by your provider and tap OK. When your phone is locked, you must enter the SIM PIN in addition to any other password, ...
Page 131: Unknown Sources
Unknown Sources Always use caution when downloading or installing from unknown sources. When you enable this feature, you are responsible for any damage or loss of data that may occur. From home, tap Apps > Settings > Security > Unknown sources. Storage Type Hardware backed storage only. There are no configurable options for this feature. Trusted Credentials You can allow secure credential information access to apps on your device and observe such information as frequency of use. From home, tap Apps > Settings > Security > Trusted credentials. All loaded trusted CA certificates are listed. Install from SD Card Use credentials you have stored to your SD card, Google Drive or other locations. For example, credentials from your job allow you to set up an email account. From home, tap Apps > Settings > Security > Install certificates from SD card. For email information, see Add a Corporate Sync Account Trust Agents Use Smart Lock to keep your phone unlocked in your trusted locations, connected to your trusted devices, when matching your face or voice. You can also keep your phone unlocked when carrying ...
Page 132: Apps With Usage Access
3. Tap Ask for PIN before unpinning if you want to lock the screen you pin and require your password, PIN or pattern to unlock it. 4. Open the screen you want to pin, tap Overview and then tap the pin. End a Screen Pinning To turn off Screen Pinning, hold both Overview and Back . Apps with Usage Access Manage the apps such as Moto, that you have allowed to access general information about your phone. From home, tap Apps > Settings > Security > Apps with Usage Access. Tap a listed app to turn access On or Off. ACCOUNT SETTINGS The Accounts menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. ...
Page 133: Language And Input Settings
Note: If you add Facebook to your phone, Facebook is listed as an account. Manage Existing Accounts 1. From home, tap Apps > Settings > Accounts. 2. Select an account type to manage its settings. Tap a related account in the list to change its synchronization settings. Note: If you turn off synchronization, this account will not be updated across your devices. Tap Menu > Remove account to delete the entire account from your phone. 3. Tap Back when you are finished. Note: All of your email accounts are accessible by using the Gmail screen. If you have more than one email account added to your phone you can quickly switch accounts. From home, tap Apps > Gmail > and tap the icon for the account you want to see. LANGUAGE AND INPUT SETTINGS Your phone’s Language Settings lets you select a language for the phone’s screens and menus, as well as manage a personal user dictionary. The Keyboard settings let you select a preferred input method, control keyboard settings, and more. Language The Language Settings menu lets you select an on-screen language and add custom words to your phone’s user dictionary. Select Language Set your menu language and region: From home, tap Apps > Settings ...
Page 134: Keyboard And Input Method Settings
1. From home, tap Apps > Settings > Language & input > Personal dictionary. 2. To add a word, tap , type the word, and tap DONE. Keyboard and Input Method Settings The Keyboard Settings menu lets you set the input method for the touchscreen keyboard (Android keyboard or voice) and set options for each method. Current Keyboard Choose a keyboard type you want to use. You can also turn off the automatic Google voice typing option. From home, tap Apps > Settings > Language & input > Current Keyboard > CHOOSE KEYBOARDS. Google Keyboard Your phone’s touchscreen input method is the default multi-tap keyboard. The Google Keyboard offers several features such as gesture typing and themes. Tip: To get help with the Google keyboard on your phone, from home, tap Apps > Settings > Language & input > Google Keyboard > > Help & feedback. ...
Page 135 Show gesture trail: Show letters already selected with a gesture. Phrase gesture: Adds spaces during a gesture addition of a word. Text Correction Personal dictionary: Create your own dictionary. Add-on dictionaries: Install additional dictionaries. Block offensive words: Stop offensive words being used. Auto correction: Spacebar and punctuation automatically correct mistyped words. Show correction suggestions: Show word suggestions as you type. Personalized suggestions: Use your data to create suggestions. Suggest contact names: Names from your contacts used to suggestion corrections. Next-word suggestions: Uses the previous word to offer next word options. Advanced Settings ...
Page 136: Voice Input
Default language status: Shows if the selected language is fully supported. Mouse/Trackpad You can adjust the speed of a connected pointer device. From home, tap Apps > Settings > Language & input > Pointer speed. Use the slider to adjust the speed of a pointer device. MOTOROLA PRIVACY SETTINGS Help improve Motorola products by sharing your user data and viewing the privacy policy. From home, tap Apps > Settings > Motorola Privacy Settings. To share your usage statistics, tap Help Improve Motorola Products. To provide you customized support based on phone use; tap Enhanced Device Support. To read about the scope of data collection and use to enhance the Motorola Experiences, tap View Motorola Privacy Policy. Settings...
Page 137: Backup And Reset Settings
> Settings > Backup & reset > Automatic restore. Factory Data Reset Use caution when choosing this option because it resets all phone settings back to their default values and clears all information (text messages, contacts, emails, etc.) and downloaded apps. 1. From home, tap Apps > Settings > Backup & reset > Factory data reset. 2. Read the prompt and tap Erase everything to complete the reset. (Tap Back to cancel.) Warning: All downloaded apps and user data on your phone will be deleted. Data in the cloud will not be deleted. Caution: Read the on screen warnings before proceeding with either option to ensure your understand the results. MOTOROLA ID SETTINGS Tell Google which account is best to identify you across your devices and files you have saved in the cloud. This account is typically your Google email address. From home, tap Apps > Settings > Motorola ID. To change the Motorola ID account or to unlink your account, tap . Settings...
Page 138: System Update
SYSTEM UPDATE The System Update menu lets you manually search for and apply important phone and system updates. From home, tap Apps > Settings > System Update. Update PRL: Allows you to download and update the preferred roaming list (PRL). Update profile: Ensure that any changes you make to your personal phone profile are shared with your carrier. Update Motorola software: Check anytime to automatically download software updates that are ready for your phone. UICC Unlock: A Universal Integrated Circuit Card (UICC) aids in keeping the integrity and security of personal data saved to your phone. A UICC also identifies the phone to its carrier. Note: Unlocking the UICC is an advanced function and not recommended as it may discontinue service and result in severe data loss. DATE AND TIME SETTINGS Use the Date & Time settings menu to select time and date format options. You can choose automatic or custom options. To set date and time formats: From home, tap Apps > Settings > Date & time.
Page 139: Talkback
You can customize your phone with more accessible features such as large text, power button to end call, text-to-speech output, and more. To access accessibility options: From home, tap Apps > Settings > Accessibility. TalkBack Use TalkBack to read out loud your navigation, your selections, even your books. Talkback reads all of the text you type except for passwords. You can even use Talkback in the Google Play Store. To turn TalkBack on: From home, tap Apps > Settings > Accessibility > TalkBack, and then tap ON. Note: You might need to download a text-to-speech app. TalkBack features make your phone more useable: Menus and screens: Tap an item in a menu or screen and your phone speaks the name. Dialer and text entry: Start typing, and your phone speaks each number or letter. Notifications: Flick the status bar down and your phone speaks all of the notifications. Books & more: Open a book, a file, a message, and more and the contents are read out loud (this feature is app dependent). Browsers: Enable Web pages in your browser to be read out loud. Move between pages, paragraphs, lines, words, or characters. You can navigate through your apps and menus to hear how voice readouts work on your phone. When in TalkBack mode, your phone may read out an item when you first tap it and may require you to tap it again to perform the action. To pause/resume TalkBack: Wave your hand over the proximity sensor at the top of the phone. To activate this feature, from home, ...
Page 140: Switch Access
To assign a unique ringtone: From home, tap Apps > Contacts and then tap the contact. Tap > Menu > Set ringtone. Explore by Touch When TalkBack is active, you can Explore Touch to expand the functions of TalkBack. Your touches are read out loud as you move your finger around the screen. From home, tap Apps > Settings > Accessibility > TalkBack > Explore by touch. Explore by touch changes some gestures slightly so that the location of your touches can be read out loud. Touch something on the screen to hear a description or text readout. Double-tap anywhere on the screen to open or activate the last touched item. Swipe using two fingers to scroll through lists or between screens. Shortcut gestures let you navigate your phone with simple swipe gestures (for example, swipe up then left in a single motion to go to the Home screen). To verify or change these shortcuts, from home, tap Apps > Settings > Accessibility > TalkBack > SETTINGS > Manage gestures. To learn about Explore by touch, from home, tap Apps > Settings > Accessibility > TalkBack > SETTINGS > Launch “Explore by touch” tutorial. ...
Page 141: Magnification Gestures
Auto Scan – Enable to have your phone automatically look for items on the current screen that you can change. Time Delay - Choose how long the screen is visible before it checks for clickable items. Key Combo for AUTO SCAN - Specify your key combination to scan a screen on your phone. Assign Keys to Actions Tap an action from the list and assign a key combination to it. Choose a combination you'll remember so you can quickly go where you want. Captions Add a caption to images you add to your phone. You can choose the language, text size, and the style: white test on black background or the reverse. From home, tap Apps > Settings > Accessibility > Captions. Magnification Gestures Get a closer look at the screen with a few simple options. You can zoom in on maps, Web pages, and photos, magnify the screen with taps, and increase the size of text throughout your phone. You can also modify your browser for easier reading. To pinch to zoom in, tap the screen with two fingers and then drag your fingers together. To zoom out, tap the screen with two fingers and drag your fingers apart. Tip: To zoom in, you can also double-tap. To set up screen magnification so you can use tapping, tap Apps > Settings > ...
Page 142: Power Button Ends Call
High Contrast Text Use the High Contrast Text option to deepen the contrast between text and screen background. From home, tap Apps > Settings > Accessibility > High Contrast Text. Power Button Ends Call Turn on Power Button Ends Call so you can end your call in progress by pressing the Power Key. From home, tap Apps > Settings > Accessibility > Power Button Ends Call. Auto-rotate Screen Turn the phone to the left or right and what you see on the screen is always right side up. From home, tap Apps > Settings > Accessibility > Auto-rotate screen. Speak Passwords Speak Passwords allows you to speak your passwords instead of typing them. From home, tap Apps > Settings > Accessibility > Speak passwords. Accessibility Shortcut Use simple gestures to quickly activate Talkback on your phone by turning on Accessibility Shortcut.
Page 143: Touch & Hold Delay
Settings for Google Text to speech: Open source licenses. Install voice data: Downloaded voice data is required for speech synthesis. Speech rate: Speed at which the text is spoken. Listen to an example: Play a short demonstration of speech synthesis that matches the settings you select in Speech rate. Default language status: Reports if selected language is supported by text-to-speech. Touch & Hold Delay You can slow the phone response to your selections to provide time for accurate selection. From home, tap Apps > Settings > Accessibility > Touch & hold delay. Color Inversion Color Inversion replaces darker colors with light and light colors with dark for higher contrast. ...
Page 144 Note: Setting brightness to a high level decreases your phone’s battery life. To maximize battery life, select Automatic brightness. Touchscreen and Keys You can optionally hear or feel when you tap or lock the screen. From home, tap Apps > Settings > Language & input > Google Keyboard and choose from the following options: To hear screen touches (clicks), select Sound on keypress. To feel screen keyboard touches (vibrate), select Vibrate on keypress. Messaging To make text entry in messages even easier, use features like auto-complete, auto-correct, and auto-punctuate. To set the auto text features, tap Apps > Settings > Language & input, then tap Google Keyboard. Languages Preferences Appearance & layouts Gesture typing ...
Page 145 Note: You’ll need a cable/adapter to connect your TTY device to the headset jack on your phone. If you need to charge your phone at the same time, make sure to first plug in your TTY devices so that your phone can properly connect to it. Then plug in the charger. Tip: Refer to your TTY device guide for mode and usage information. Hearing Aids To help get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results. To choose hearing aid options, tap Phone > Menu > Settings > Call Settings > Hearing aids. To change call volume during a call, press the Volume Keys to set a call volume that works for you. To choose best phone position, hold the phone to your ear as normal during a call, and then rotate/move it to get the best position for speaking and listening. Braille Combine your Braille display device with TalkBack for Braille and speech feedback. 1. Download the BrailleBack app from Google Play Store (touch Apps > Play Store), and install it on your phone. 2. From home, tap Apps > Settings > Accessibility > BrailleBack. 3. Turn on your Braille display device and put it in Bluetooth pairing mode. 4. On your phone, from home, tap Apps ...
Page 146: About Phone
ABOUT PHONE The About Phone menu lets you access important phone information such as up time, Bluetooth address, signal strength, and view legal, safety, and other information. From home, tap Apps > Settings > About phone. Status: View battery status, phone number, signal strength, roaming status, network information, SIM status, your phone number, and more: Legal Information : Access the Legal Information menu to view important license and legal information. Open source licenses Motorola Terms and Conditions Google legal System WebView licenses Carrier legal Wallpapers HW Version Model Number Android version Baseband version ...
Page 147: Copyright Information
COPYRIGHT INFORMATION ©2015 Virgin Mobile. All rights reserved. The Virgin Mobile name and signature and the Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by Virgin Mobile. Other marks are trademarks of their respective owners. Motorola Copyright & Trademarks Motorola Mobility LLC 222 W. Merchandise Mart Plaza 16th Floor Chicago, IL 60654 motorola.com Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. All other product or service names are the property of their respective owners. © 2015 Motorola Mobility LLC. All rights reserved. Caution: Motorola does not take responsibilities for changes/modifications to the transceiver. Product ID: Motorola X (Model XT1548) Manual Number: 68018075001-A Settings...
Page 148: Troubleshooting
FOR ASSISTANCE The following topics address areas of support for your phone, including troubleshooting, account information, and warranty information. TROUBLESHOOTING Check the questions and answers below for common phone issues. For additional support, visit motorola.com/support to check out the help topics or if you're really stuck, opt to chat online. Important: Backup your phone information before attempting any factory resets, entering Safe Mode, or a forced Power Off to avoid loss of any data. To ensure back up and reset are turned on, see Backup and Reset Settings. Check Here First Issue: Phone freezes/operation is unstable. Solution: Reboot (restart) the phone. If your phone becomes unresponsive, try a reboot—press and hold the Power Key until the screen goes dark and your phone restarts. Issue: Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in safe mode. 1. Turn on safe mode. If the phone is on, press the Power Key until you see the Power Off option. Press and hold the Power Off option to see the Reboot to Safe Mode option and tap OK. Your phone restarts and shows Safe Mode in the lower left. If the phone is off, press the Power Key and when the phone vibrates, press and hold the bottom Volume Key. (Wait for the power up to complete then release.) "Safe Mode" appears on all screens when your phone is in safe mode. 2. Uninstall the app in safe mode. From home, tap Apps > Settings > Apps and then tap the app you want to remove.
Page 149: Manage Your Account
Solution 1: Check to see if the phone is in Airplane mode. 1. At the top of the screen drag the status bar down with two fingers to see Quick Settings. 2. If the Airplane mode is on , tap it to turn it off Solution 2: If the signal strength icon shows a weak connection, you may be out of a service area or in a location such as a shopping mall that degrades the signal. Wait until you move to another location and try your call again. Note: If you are connected to a Wi-Fi signal, you can use Wi-Fi to communicate by texting or email. Use care when connecting to Wi-Fi from sources outside your home. Solution 3: Is data communication disabled? To check that data communication is enabled: 1. At the top of the screen drag the status bar down with two fingers to see Quick Settings. 2. Tap Network (network icon). Note: The network icon only shows signal strength. It does not tell you if the Cellular data switch is on or off. 3. If the Cellular data switch is off, tap it to turn it on. Note: If you set a data limit to keep within your usage plan, your phone turns off Cellular data so you avoid overages. You can ignore your setting but you may be billed additional charges. Issue: Battery level goes down too quickly. Note: Avoid calls where the signal is weak as this uses a lot of your battery power. Solution: Use the Battery saver settings to make your battery last longer. Also, for many tips and tricks to avoid battery power loss, see Battery Settings or tap Apps > Help For more information or to see the latest in products and services, visit us online at virginmobileusa.com. VIRGIN MOBILE ACCOUNT INFORMATION AND HELP Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit ...
Page 150: Top-Up Your Account
From Your Computer Log in with your phone number and account PIN at virginmobileusa.com. Top-Up Your Account Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at thousands of retailers and add money to your account from your phone or by logging in at virginmobileusa.com. Auto Pay Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by logging into My Account at virginmobileusa.com, and adjusting your payment settings. From Your Phone From home, tap Apps > My Account – or – From home, tap Phone > Keypad . Dial MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY Review your phone’s warranty coverage, options, and where you can get more information. For Assistance...
Page 151 What does this Limited Warranty cover? Motorola Mobility LLC (“Motorola”) promises to the original purchaser (“you”) that this Mobile Phone, and any in-box accessories which accompany it (the “Products”), will be free of defects for a period of 12 months from the date of original purchase (“Warranty Period”) provided that the Products are used for normal [consumer/end user] purposes (the “Limited Warranty”). This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or distributor of Motorola Products and accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. Claims under this Limited Warranty may only be made in the country of purchase. If, following a repair, there are fewer than 90 days remaining in the Warranty Period, the Warranty Period will be extended to end 90 days from the date of repair. THE PROMISES MADE TO YOU IN THIS LIMITED WARRANTY ARE IN ADDITION TO, AND DO NOT REDUCE OR OTHERWISE AFFECT, YOUR STATUTORY RIGHTS.
Page 152 (e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products. (f) Products that have been modified in any manner without the written permission of Motorola, including (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; (iii) broken seals or other evidence of tampering; or (iv) which have been modified or show evidence of attempts to modify them. IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT. (g) Normal wear and tear or otherwise due to the normal aging of the Product. (h) Defects, damages, or the failure of the Product due to any third party communication service or network you subscribe to or use with the Product. (i) Software. What other limitations are there? TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT GIVE ANY WARRANTIES OR MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, IN RELATION TO THE PRODUCTS. IN PARTICULAR, MOTOROLA DOES NOT WARRANT OR REPRESENT THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY THIRD PARTY HARDWARE OR SOFTWARE OR SERVICES, PROVIDE UNINTERRUPTED OR ERROR-FREE SERVICE, OR OPERATE WITHOUT RISK OF DATA LOSS. YOU SHOULD BE AWARE THAT NO RETAILER OR OTHER THIRD PARTY IS AUTHORIZED TO MAKE ANY REPRESENTATIONS ON BEHALF OF MOTOROLA OR TO MODIFY THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY STATUTORY WARRANTIES WHICH MIGHT OTHERWISE APPLY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL ...
Page 153 WITH MOTOROLA PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES SO THE DISCLAIMERS MAY NOT LIMIT YOUR LEGAL RIGHTS AGAINST MOTOROLA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS. My Product is defective, what should I do? 1. Review the online Motorola customer support website at motorola.com/support for troubleshooting information. 2. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at motorola.com/support. 3. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes (1), (2), and (3), repair instructions, and accept any necessary software updates. 4. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty.
Page 154: Safety, Regulatory & Legal
SAFETY, REGULATORY & LEGAL Enjoy using your phone by following these use and safety guidelines. Battery Use & Safety Warning: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. Don’t try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury. Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may damage the battery and may cause burning and injury. Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery and may cause burning and injury. Battery Charging Charge your Motorola phone using a compatible Motorola charger, another brand class 2 Limited Power Source USB charger that complies with USB 1.1 or 2.0 and complies with EN301489-34, IEC62684 or equivalent, or a high-power USB port on a PC. Chargers that do not comply with these standards may be unsafe, and may cause slow charging, product damage, or reduced device performance. Your phone will not charge if the temperature is too high or low. New batteries and batteries that have been stored for a while may take longer to charge. Only use genuine Motorola batteries, which contain safety circuitry and are designed to give the best performance in your Motorola device. Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. While driving, ALWAYS: ...
Page 155 In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your device and seek medical advice. Caution about High Volume Usage Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing: Limit the amount of time you use headsets or headphones at high volume. Avoid turning up the volume to block out noisy surroundings. Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. Children Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile device, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass Parts Some parts of your mobile device may be made of glass. If the glass breaks, don’t attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Use & Care To care for your Motorola mobile device, please observe the following: Safety, Regulatory & Legal...
Page 156 Don’t expose your mobile device to water, rain, extreme humidity, Liquids sweat, or other liquids. Don’t try to dry your mobile device using a microwave oven, Drying conventional oven, or dryer. Don’t store or use your mobile device in temperatures below - Extreme heat or cold 10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F). Don’t expose your mobile device to dust, dirt, sand, food, or Dust and dirt similar materials. To clean your mobile device, use only a dry soft cloth. Don’t use Cleaning alcohol or other cleaning solutions. Don’t drop your mobile device or expose it to strong vibration. Shock and vibration To help protect your mobile device, always make sure that all Protection connector and compartment covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Areas Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your mobile device before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your charger, mobile device, device display, user’s guide, or packaging may contain symbols, defined as follows: Icon Status Important safety information follows. Your battery or mobile device may require recycling in accordance with local ...
Page 157 Radio Frequency (RF) Energy Exposure to RF Energy & Device Operation Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines: Hold your mobile phone normally at your ear when talking on it. When using the mobile phone next to your body (other than in your hand or against your head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how the mobile phone is tested for compliance with RF exposure requirements. If you use your mobile phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Medical Devices If you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturer’s directions before using this mobile device. Persons with a pacemaker or defibrillator should observe the following precautions: ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the pacemaker or ...
Page 158 Hereby, Motorola declares that this product is in compliance with: The essential requirements and other relevant provisions of Directive 1999/5/EC All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): Outside the United States, this device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Type name You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at motorola.com/rtte (in English only). To find your DoC, enter the Type name from your product’s label in the “Search” bar on the website. Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. EU Declaration of Conformity The Technical Construction File (TCF) relevant to this product is available from the Certifying Organization at Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users The following statement applies to all products that bear the FCC logo and/or FCC ID on the product label.
Page 159 Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for indoor use. Industry Canada Notice to Users This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 7.1.3. This device complies with ICES-003 requirements for Class B ITE (Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B) Software Notices Warning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty. Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a ...
Page 160 Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Emergency Calls When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore: Always tell the emergency responder your location to the best of your ability; and Remain on the phone for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features, note that mapping information, directions, and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs. Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: Monitor access: Keep your mobile device with you and don’t leave it where others may have unmonitored access. Use your device’s security and lock features, where available. Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible. Secure Personal Information: Your mobile device can store personal information in various locations, including your SIM card, memory card, and phone memory. Be sure to remove or ...
Page 161 Online accounts: Some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates: Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your mobile device’s performance and/or have access to private information including account details, call data, location details, and network resources. Wireless: For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Location-based information: Mobile devices enabled with location based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” in Safety, Regulatory & Legal for more details. Other information your device may transmit: Your mobile device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola. If you have further questions about how using your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider. Disposal & Recycling Mobile Devices & Accessories Please don’t dispose of mobile devices or electrical accessories (such as chargers, headsets, or ...
Page 162 Hearing Aid Compatibility in the US In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant wireless phones is as follows: The “M” (microphone) indicates that the product has been tested and rated for acoustic coupling. The “T” (telecoil) represents that the product has been tested and rated for inductive coupling. The higher the “M” or “T” rating, the less likely the hearing aid user will experience interference when the hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and 4 (e.g., “M4” or “M3/T3”). To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging. For a list of current HAC models, visit motorola.com/hacphones. Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the "Hearing Aid’ mode feature on your Motorola phone with the following sequence: From home, tap Apps > Phone > > Settings > Call Settings > Hearing aids. Motorola Mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer.
Page 163 Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non- copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor. Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale, CA 94043 The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola’s use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please go to: From home, tap Apps > Settings > About phone > Legal information > Open source licenses. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications. Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. ...
Page 164 3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. 4. If the software update doesn’t fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at motorola.com. Safety, Regulatory & Legal...
Page 165: Index
INDEX Applications Downloading from the Web 69 3-way Call 53 Manage or Remove 87 Request a Refund 86 Apps Calculator 83 Access to My Location 117 Calendar 81 Accessibility Chrome Browser” 71 Auto-rotate Screen 134 Clock 82 Braille 137 Find and install 85 Captions 133 List 23 Color correction 135 Moto Actions 27 Color Inversion 135 Moto Display 27 Contrast Improvement 134 Phone 43 End call with Power Key 134 Shortcuts 23 Explore by Touch 132 YouTube 95 Hear and Feel Keys 136 Audio 110 Hearing Aids 137 Touch sounds 111 Key Shortcuts 132 Volume 110 Messaging 136 Automate Actions 27 Set screen Brightness 135 Set volume or vibrate 135 Settings 130 Slow Down Phone Response 135 Back Cover Speak Passwords 134 Replace 7...
Page 166 Refresh an Account 66 Add contact 56 Email Message Assign a picture 56 Make call from 45 Assign a ringtone 56 Emergency Alerts 70 Call or Text 57 Emergency Calls 152 Edit 56 Emergency Numbers 46 Get started 54 Enhanced 9-1-1 (E 9-1-1) 46 Make call from 44 Enter Text 29 Make Groups 58 Extended Home Screen 34 Move to New Phone 13 Save a phone number 56 Share 56 Facebook 83 Sync or Transfer 57 Install 84 Copyright Sign In 84 Content 155 FCC Compliance 150 Software 154 Flick 17 Copyright Information 139 Customer Service Motorola 155 Games 92-93 Gestures 17 Gmail Data Usage Access Account 64 Set Limits 104 Create account 62 Index...
Page 167 Read and Reply to Messages 65 Select Map Mode 89 Send Message 65 Lost Phone Message 121 Gmail Account 63 Google Create account 62 Magazines 94-95 Google Account Messaging 59 Sign In 63 Wallet 86 Send messages 60 Google Now 25 MMS and Text Options 61 Google Play 90 Mobile Networks 107 Books 94 Moto Assist 27 Find and install apps 85 Motorola Migrate 13 Games 92-93 Movies & TV Magazines 95 Google Play 92 Movies & TV 92 Music Newsstand 94 Copy from computer 91 Store 85 Macintosh copy 91 My Location 117 HAC 154 Hangouts Messaging 68 Newpapers 94 Hearing Aids 154 Notification Settings 109 Help 1, 140 Notifications 35 History Call List Make call from 45...
Page 168 Backup Account (Privacy) 129 Play Store 85 Backup and Reset 129 Find and install apps 85 Basic 101 Power Off 8 Battery 114 Power On 8 Battery Usage 114 Printing 138 Bluetooth 104 Privacy Browser 73 Data 152 Credential Storage 123 Credentials 123 Data Backup (Privacy) 129 Date and Time 130 Questions Device Administration 122 Motorola 155 Device Support 128 Disable the Screen Lock 120 Display 108 Radio Frequency (RF) 149 Email Account 66 Recent Calls Emergency Networks 107 Make call from 44 Encryption 122 Recycle and Disposal 153 Forgot Pattern or Passcode 120 Remove Back Cover 5 Gallery 79 Repairs 155 Google Keyboard 126 Ringtone 111 Google Voice Typing 127 Ringtones Assigned to Contacts 56 GPS 117 Rotate Screen 134...
Page 169 Manage Accounts 125 Spread 17 Managing Apps 116 Status Bar 35 Miscellaneous tones 111 Status Icons 35 Motorola ID 129 Storage Settings 112 Mouse 128 Swipe 17 Notification 109 Symbols Organize 116 Safety 147-148 Password Lock 120 System Update Passwords Visible 122 PRL Update 130 Personal Dictionary 125 Profile Update 130 Phone Status 138 PIN Lock 119 Reset Your Phone 129 Talkback Caller ID 131 Ringtone 111 Tap 17 SD Card 113 Text Security and Screen Lock 117 Typing 31 Security Lock Timer 120 Text Editing 31 Set Up Screen Lock 118 Text Entry 29 Smart Lock 121 Text Messages Sound and Notification 109 Make call from 45 Storage 112 New Messages Notification 61 System Update 130...
Page 170 Videos Record 77 Visual Voicemail 49 Playback messages 50 Respond 50 Review 50 Set up 49 Settings 52 Voice Commands 26 Typing 32 Voicemail 48 Activate 48 Greeting Setup 53 Notifications 48 Retrieve messages 49 VPN 106 Wallpaper 33 Warranty 142 Process 145 Wi-Fi Find networks in range 97 Search and Connect 97 Turn On and Off 96 Wi-Fi Hotspot 100 Activating 100 Add security to Wi-Fi hotspot 100 Set Up 100 Widgets 33 Index...

Motorola Moto G User Manual

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