Obtaining Service - Winston Industries Collectramatic 8000 Series Use & Care Manual

OBTAINING
SERVICE
Diagnosis of complaints relative to the performance of the equipment reveals the
following to be the sources (arranged from most to least frequent):
Refer to Troubleshooting Chart on next page for FAULT isolation and remedies. If,
after checking for faulty USE and CARE practices and electrical supply problems,
the fault still exists, call a qualified servicer for diagnosis and repair of equipment
faults. If equipment is 'IN WARRANTY,' call Winston's Customer Service Department
to identify those authorized to perform 'IN WARRANTY' service. For detailed ZAP
Warranty information call 1-800-234-5286.
Write down complete Model and Serial Number from Identification Tag and have
available when describing problem or parts needed.
UNITED STATES AND CANADA
For all United States and Canada warranties and repairs, call equipment seller or
Winston Products, Inc., at 1-800-234-5286 to identify those authorized to perform
claims.
INTERNATIONAL
For all international warranties, call Winston Industries Customer Service at
(800) 234-5286 or (502) 495-5400 or fax (502) 495-5458 to identify those authorized
to perform claims.
Service parts may be purchased directly from the factory online.
www.winstonind.com
800-234-5286
28
• Faulty use and care practices
• Electrical supply problems
• Equipment faults
Visit www.winstonind.com
Collectramatic ® Fryers – Very Low Pressure/Temperature – LP46, LP56