Troubleshooting; Is My Smartphone Compatible With My Device; My Phone Will Not Connect To The Device; My Headphones Will Not Connect To The Watch - Garmin VENU SQ Owner's Manual

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Is my smartphone compatible with my device?

The Venu Sq device is compatible with smartphones using Bluetooth technology.
Go to
www.garmin.com/ble

My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.
• Turn off your smartphone and your device, and turn them back on again.
• Enable Bluetooth technology on your smartphone.
• Update the Garmin Connect app to the latest version.
• Remove your device from the Garmin Connect app and the Bluetooth settings on your smartphone to retry
the pairing process.
• If you bought a new smartphone, remove your device from the Garmin Connect app on the smartphone you
intend to stop using.
• Bring your smartphone within 10 m (33 ft.) of the device.
• On your smartphone, open the Garmin Connect app, select
Device to enter pairing mode.
• From the watch face, hold

My headphones will not connect to the watch

If your Bluetooth headphones were previously connected to your phone, they may connect to your phone
automatically instead of connecting to your watch. You can try these tips.
• Turn off Bluetooth technology on your phone.
Refer to the owner's manual for your phone for more information.
• Stay 10 m (33 ft.) away from your phone while connecting your headphones to your watch.
• Pair your headphones with your watch

My music cuts out or my headphones won't stay connected

When using a Venu Sq Music watch connected to Bluetooth headphones, the signal is strongest when there is a
direct line of sight between the watch and the antenna on the headphones.
• If the signal passes through your body, you may experience signal loss or your headphones may become
disconnected.
• If you wear your Venu Sq Music watch on your left wrist, you should make sure the headphone's Bluetooth
antenna is on your left ear.
• Since headphones vary by model, you can try wearing the watch on your other wrist.
• If you are using metal or leather watch bands, you can switch to silicone watch bands to improve signal
strength.

My watch is in the wrong language

You can change the language selection if you have accidently selected the wrong language on the watch.
1 Hold
.
2 Select
.
3 Scroll down to the last item in the list, and select it.
4 Scroll down to the second item in the list, and select it.
5 Select your language.

Troubleshooting

Troubleshooting
for compatibility information.
, and select
> Phone > Pair Phone.
(Connecting Bluetooth Headphones,
or
, and select Garmin Devices > Add
page 8).
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