Generate Diagnostic; Recovery; Register; About - Seagate Lyve Mobile Shuttle User Manual

Hide thumbs Also See for Lyve Mobile Shuttle:

Table of Contents

To complete an automatic firmware update:

1. After the update is downloaded, Lyve Mobile Shuttle will power off.

2. You're prompted to power on the device to run the update. Disconnect and reconnect the power

cable. Lyve Mobile Shuttle will automatically update when powering on.

Generate diagnos c

If you've contacted Seagate support about a technical problem with Lyve Mobile Shuttle, a representative

may ask you to download a diagnostic report to aid in troubleshooting the issue.

To generate a diagnostic report:

1. In the Support menu, tap Generate Diagnostic.

2. Connect an external storage device to the USB peripheral port and tap Create log.

3. At the prompt, tap OK.

Once the log has been downloaded, disconnect the external storage device and connect it to your

computer. Follow the instructions from your Seagate representative on sending the log to Seagate

support.

A recovery is used to revert Lyve Mobile Shuttle to its factory default settings. See

Get the most from Lyve Mobile Shuttle with easy access to information and support.

To register your device:

1. In the Support menu, tap Register.

2. Tap on the Name field and enter your name.

3. Tap on the Email field and enter your email address.

4. Tap Register.

The About screen displays details about Lyve Mobile Shuttle.

To view the About screen:

Support

4/4/23

Recovery

for details.

Table of Contents