Troubleshooting (Basic - Panasonic Toughbook CF-T8EWATZJM Operating Instructions Manual

Troubleshooting (Basic)

Starting Up and Sleep/Standby and Hibernation Mode
The computer will not auto-
matically enter
sleep/
standby or hibernation.
When logging on (e.g.,
resuming the computer),
audio is distorted.
Cannot resume.
Other startup problems.
Shutting Down
Windows does not shut
down.
Password
Even after entering the pass-
word, a message appears
requesting to type it again.
Cannot log on to Windows.
("The user name or password
is incorrect." is displayed.)
26
If you connect to a network using wireless LAN function, perform access point settings.
( Reference Manual "Wireless LAN")
If you do not use wireless LAN function, turn off wireless LAN function. (
ence Manual "Disabling/Enabling Wireless Communication")
Make sure that you are not using any software that regularly accesses the hard disk.
Perform the following steps to change the audio settings to prevent audio output.
A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound], and click [OK].
A Click [start] - [Control Panel] - [Sounds, Speech, and Audio Devices] - [Sounds and
Audio Devices], and click [Sounds].
B Set [Windows Logon] and [Windows Logoff] to [(None)].
One of the following operations may have been carried out.
• In sleep/
pack was disconnected, or a peripheral was connected or disconnected.
• The power switch was slid for four seconds or longer to forcibly turn off the computer.
Slide the power switch to turn on the computer. Data not saved will be lost.
Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
B
Click (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].
Click [start] - [My Computer] and right-click [Local Disk (C:)], and click [Properties].
C Click [Tools] - [Check Now...].
• A standard user needs to enter an administrator password.
D Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
Start the computer in Safe Mode and check the error details. (
does not start up".)
Remove all peripheral devices.
Wait one or two minutes. It is not a malfunction.
NumLk to disable the ten-key mode, and then input.
If lights up, press
Caps Lock to disable the Caps Lock mode, and then input.
If lights up, press
The user name (account name) includes an "@" mark.
If another user account exists:
Log on to Windows using another user account, and delete the account that
includes "@". Then create a new account.
If no other account exists:
You need to reinstall Windows (
standby mode, the AC adaptor or battery
page 23).
Refer-
page 25 " Windows