Panasonic Toughbook CF-52AJC15AM Operating Instructions Manual page 22

Troubleshooting (Basic)
Starting Up
"Remove disks or other
media. Press any key to
restart" or a similar mes-
sage appears.
Windows startup and opera-
tion is slow.
The date and time are incor-
rect.
[Executing Battery Recali-
bration] screen appears.
[Enter Password] does not
appear when resuming from
sleep ( )/
standby (
hibernation.
Cannot resume.
22
A floppy disk or USB memory is in the drive and it does not contain system startup
information. Remove the floppy disk and USB memory, then press any key.
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disabled] in the [Advanced] menu of the Setup Utility.
<Only for model with ExpressCard slot>
If the problem persists after removing the disk, it may be a hard disk failure. Contact
Panasonic Technical Support (
Press F9 in the Setup Utility (
Setup Utility settings (excluding the passwords) to the default values. Start the
Setup Utility and make the settings again. (Note that the processing speed depends
on the application software, so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the residence.
Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster
local service)].
Make the correct settings.
Click
Click [start] - [Control Panel] - [Date, Time, Language, and Regional
Options] - [Date and Time].
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support (
When the computer is connected to LAN, check the date and time of the server.
The 2100 A.D. or later year will not be correctly recognized on this computer.
The Battery Recalibration was canceled before Windows was shut down last time.
To start up Windows, turn off the computer by the power switch, and then turn on.
The password you have set in the Setup Utility is not requested at resuming. To use
the password security at resuming, set the Windows password.
)/
A Click (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or
remove user accounts] and select the account, and set the password.
B Click (Start) - [Control Panel] - [System and Security] - [Power Option] -
[Require a password when the computer wakes] and add a check mark for
[Require a password].
A Click [start] - [Control Panel] - [User Accounts] and select the account, and set
the password.
B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced] and add a check mark for [Prompt for password when computer
resumes from standby].
An error may occur when the computer automatically enters the sleep or hibernation
mode while the screen saver is active. In this case, turn off the screen saver or change
the pattern of the screen saver.
page 33).
Reference Manual "Setup Utility") to return the
(Start) - [Control Panel] - [Clock, Language, and Region] -
[Date and Time].
page 33).