Troubleshooting (Advanced); Shut Down - Panasonic Toughbook CF-51PF66EBM Reference Manual

Troubleshooting (Advanced)

Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer's usage status (

Shut Down

Cannot shut down or restart Windows.
Standby/Hibernation
Cannot enter standby or hibernation
mode.
Cannot enter standby or hibernation
mode automatically.
The computer does not resume.
Sound
No sound.
Distorted sound.
Cannot change the volume by press-
ing Fn+F5 or Fn+F6.
page 79).
Remove USB devices.
It may take one or two minutes to shut down.
Remove USB devices temporarily. If the problem persists, restart the computer.
It may take one or two minutes to enter standby or hibernation.
The computer may not enter standby when the computer is communicating via
modem.
The computer does not enter standby or hibernation immediately after resum-
ing. Wait approximately one minute.
When a disc formatted using B's CLiP is in the CD/DVD drive, the computer will
not enter standby or hibernation. Remove the disc.
Disconnect peripheral devices.
When a disc formatted using B's CLiP is in the CD/DVD drive, the computer will
not enter standby or hibernation. Remove the disc.
If you press and hold the power button for four seconds or longer, the power will
be turned off forcibly and the computer will not resume. In this case, all unsaved
data will be lost.
You disconnected the AC adaptor and the battery pack while the computer was
in standby mode.
If the computer's power supply is disconnected in standby mode, unsaved data
will be lost and the computer will not resume.
The battery is exhausted. Standby and hibernation consume some power.
Press Fn+F4 or Fn+F6 to cancel mute.
Performing Fn key combinations sometimes causes sound distortion. Stop and
restart playback.
Activate the Windows sound function. When it is not active, the volume does
not change even if is displayed.
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